Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Winter Sale Deal
Your price for this item is $1,769.99
The comparable value price is $2,119.99

Customer reviews

Rating 4.8 out of 5 stars with 63 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-63 of 63 reviews
  • Rated 3 out of 5 stars

    Fashionable but not practical

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a nice view and foldable feature but it’s too think and weightless which makes it a fragile phone for me

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Chichi, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Z Fold7. We appreciate your thoughts as we continue to improve the design and performance of our product line. Th Galaxy Z Fold7 has been re-engineered to be our slimmest, lightest Fold ever. In fact, the Z Fold7 is 3.2mm thinner than its predecessor and 24g lighter! Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a cherished Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Samsung galaxy fold 7

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste my money on junk found after 2 weeks battery is die while phone sit idle and after full charge goes to 50 percent even not in service or on WiFi and I went to return the phone or exchange Best Buy raise their hand that your problem bye bye .1470$ I can do nothing about it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day PranavP, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Z Fold7. We value your candor as we continue to make improve our product line. The battery on Galaxy Z Fold7 is 4400 mAh, and with software enhancements thanks to our powerful Snapdragon 8 Elite processor, the battery can last all day long, giving you hours and hours of playback time. Our pioneering mDNIe (mobile Natural Digital Image engine) powers our brightest displays yet for an immersive video and gaming experience without draining your battery. If you're experiencing less than optimal battery life on your device, please feel free to check out "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Support. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Left inside screen does not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it wor 2weeks and the fold out screen does not work

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha AlonzoB, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Z Fold7. Your constructive feedback allows us to make improvements on our device functionality and performance. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing with the left side of your display but we need more details regarding what is occurring with your device before we can properly do so. Please do not hesitate to contact Support for further assistance at your earliest convenience. Thank you for being a valued Samsung customer. - Debra Samsung

Sponsored