Customer Ratings & Reviews
- Model:
- SM-F966UZSEXAA
- SKU:
- 6635749
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Best Buy does it right.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the easiest phone i ever bought, delivery on time. everything awesome.
I would recommend this to a friendtelephone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very goodI have always bought Samsung, its menu is easy, I like Samsung.
I would recommend this to a friend- Pros mentioned:Portability
Equivalent to the One Plus Open
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lighter and slimmer are the main benefits. Samsung finally made a phone as good as the one plus open. If one plus made a second version of their open phone, that would be better then thia phone.
I would recommend this to a friend Samsung z-Fold7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awesome! Great phone & great help!!!!!!
I would recommend this to a friendSamsung galaxy z fold 7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying a phone through best buy. Best prices on the market atleast when a sale is on.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was of good quality and met my expectations
I would recommend this to a friendSecond to none.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently, I've needed to do 2 reviews for this. All i'll say is dump your gross little inferior iphone and come sit a the adult table. Get the Fold 7!
I would recommend this to a friend- Cons mentioned:Charging speed
Zfold 7 not enough for this price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is fine but the battery drains quickly and the charging is slow.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MoteollahK, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Z Fold7. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The battery on Galaxy Z Fold7 is 4400 mAh and with software enhancements thanks to our powerful Snapdragon 8 Elite processor, the battery can last all day long, giving you hours and hours of playback time. Our pioneering mDNIe (mobile Natural Digital Image engine) powers our brightest displays yet for an immersive video and gaming experience without draining your battery. Please take a moment to check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service," to help resolve what you've described to be experiencing with your device. If you would like any further assistance, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra
Cool phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hoping for a better camera. EVERYTHING else was awesome.
No, I would not recommend this to a friendFabulous phablet!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone! Love the usability! Would highly recommend!
I would recommend this to a friend- Pros mentioned:Overall performance
Great phone terrible service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone itself is great 10/10 but the preorder system and overall experience for getting the phone was horrible, with delays apon delays. I ended up going in store and buying one there while my "pre order" was still pending...
I would recommend this to a friend disappointed in this device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not thrilled, when opening the device to full screen there tends to be a pause in the software, the fold does NOT open flat and can be difficult. sometimes when opening the z fold 7 there is a pause on the inner screen, sometimes it happens, sometimes it doesn't
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there CarltonP, thanks for reaching out to share your experience using the Samsung Galaxy Z Fold7. We value your feedback as we improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy device’s touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. The new Z Fold7 has been re-engineered to be our slimmest, lightest Fold ever. With expansive screens inside and out, it's the Ultra experience, unfolded! With an expanded 21:9 Cover screen and even sleeker form, it's easier to hold than ever. With a Main Screen that spans 8" across, it's the most expansive screen on a Galaxy phone. Please feel free to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your device. If you would like any further assistance after, please do not hesitate to reach out to Support. Thanks for being a valued Samsung customer. - Debra
Fold 7
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone very cool feel to it but extremely delicate phone. Would not recommend to all users
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Best Buy would not allow me to transfer my data!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off the product is 5 stars all the way. The way that Best buy handled the transaction was 1 star. I prepurchased the zfold 7 prerelease. I went into store to pick it up. They required me to wipe my existing phone for exchange before I could get the new phone. They have no idea of the technology of passcodes and how security has evolved. The amount of work they created for me, instead of allowing me transfer data
I would recommend this to a friend Fashionable but not practical
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone has a nice view and foldable feature but it’s too think and weightless which makes it a fragile phone for me
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Chichi, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Z Fold7. We appreciate your thoughts as we continue to improve the design and performance of our product line. Th Galaxy Z Fold7 has been re-engineered to be our slimmest, lightest Fold ever. In fact, the Z Fold7 is 3.2mm thinner than its predecessor and 24g lighter! Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a cherished Samsung customer. - Debra
Buggy Z Fold 7
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item because the notifications kept shutting off and no matter how many times I tried to troubleshoot or reset the apps it would continue happening.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gabz, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Z Fold7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you're in a rush, you may not have time to unlock your Galaxy phone or tablet to open and dismiss all those notifications. The good news is that you can manage your alerts right from the Lock screen with your device's notification settings. Please take a moment to review, "Control notifications on your Galaxy phone or tablet" to help resolve what you've described to be experiencing with your notifications. If you would like any further assistance afterward, please feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra
- Pros mentioned:Overall performance
HORRIBLE IN STORE EXPERIENCE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone - HORRIBLE IN STORE PURCHASING EXPERIENCE! It's a perfect example of why Amazon is stealing all the business away from BestBuy.
No, I would not recommend this to a friend Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pay over $2000 for rhis phone, and it only last me 2 months. The screen cracked in half. No, i didn't hit it or dropped it. TRASH
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PedroC, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Z Fold7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer a plan that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance. Thanks for choosing Samsung! - Debra
