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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 150 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 150 reviews
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, light, and smaller than iphone when folded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment is good and comfortable for everyday use, so far everything is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Equivalent to the One Plus Open

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter and slimmer are the main benefits. Samsung finally made a phone as good as the one plus open. If one plus made a second version of their open phone, that would be better then thia phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone I love it we'll recommend it somebody else

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much for so little

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as I expected. Overpriced. So many ads on phone itself. Maybe it’s me. I hope it is. After paying so much money for this phone, I am disappointed. I cannot recommend this phone to a friend for they would not forgive me. It’s just okay. I feel like I’m stuck with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone. Process was pretty easy. It's not a bad deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cellphone to own. Good display and process speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Love it. Great screen and great phone overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy does it right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest phone i ever bought, delivery on time. everything awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product excellent service - fast, efficient and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal super customer service best smart phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    telephone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very goodI have always bought Samsung, its menu is easy, I like Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy z fold 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a phone through best buy. Best prices on the market atleast when a sale is on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second to none.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently, I've needed to do 2 reviews for this. All i'll say is dump your gross little inferior iphone and come sit a the adult table. Get the Fold 7!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Looks very nice and slim and good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was of good quality and met my expectations

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Zfold 7 not enough for this price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine but the battery drains quickly and the charging is slow.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MoteollahK, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Z Fold7. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The battery on Galaxy Z Fold7 is 4400 mAh and with software enhancements thanks to our powerful Snapdragon 8 Elite processor, the battery can last all day long, giving you hours and hours of playback time. Our pioneering mDNIe (mobile Natural Digital Image engine) powers our brightest displays yet for an immersive video and gaming experience without draining your battery. Please take a moment to check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service," to help resolve what you've described to be experiencing with your device. If you would like any further assistance, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    not as good as the Zfold 6 battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the phone as it is much lighter than the zfold 6, however, the battery drains too fast.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day BishMoni, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Z Fold7. The battery on the Galaxy Z Fold7 is 4400 mAh and with software enhancements thanks to our powerful Snapdragon 8 Elite processor, the battery can last all day long, giving you hours and hours of playback time. Our pioneering mDNIe (mobile Natural Digital Image engine) powers our brightest displays yet for an immersive video and gaming experience without draining your battery. If you're experiencing a less than optimal battery life on your device, please check out "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, feel free to reach out to Support. Thanks for being a steadfast Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Cool phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping for a better camera. EVERYTHING else was awesome.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey MemawMisty, we appreciate your feedback on your Samsung Galaxy Z Fold7. This device has been updated with the 200MP main camera to help you capture amazing photos and videos with your device. We have a great article to help you with the different camera settings on this phone titled "Discover the camera features on Galaxy Z Fold7". We also have our team of experts available to assist you through chat if you believe the camera of your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Fabulous phablet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Love the usability! Would highly recommend!

    I would recommend this to a friend
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