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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 498 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the Gear 360 Real 360 Degree 4K VR Camera's video quality, ease of use, and compact size, frequently praising its performance for the price. However, some users noted concerns regarding battery life, compatibility with certain phones, and the resolution. A few also mentioned the lack of waterproofing and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 498 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Fabulous 360 pics and videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use camera that takes great 360 pictures and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use, good for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and play with. It's good for beginners or if you are just wanting to try ideas before using more expensive equipment. Be sure to buy a lens cover or it might be hard to avoid smudges and scratches from handling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great and is fun to play with. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome camera. Well worth the price. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new camera is awesome! The only down side is needing an SD card to use it and I wasn't told that when I purchased 2 of these. So heads up: get yourself an SD card if you wanna make this awesome purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works for social media

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite impressive for such a small device. Only thing is it struggles just a bit with really low light and there aren't manual settings. Overall, it is perfect for everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Camera at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung S9+ and wanted an affordable 360 camera for my real estate business. This camera was super easy to set up with the intro video on the Best Buy product page. I was using it within a few minutes of it being charged. I attached mine to a tripod to do remote photos. The photo quality was great for the price of the camera and made my houses look awesome. I would definitely recommend this camera to someone that wants something affordable, easy to use, with great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Expected more but its ok for 360 cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more once I had the older version. I had trouble with the firmware update what screw with my phone (S7 edge) that starts to heat up and restart itself very often, specially when I opened the gear 360 app... Picture somehow became more pixelate than previous version. However 360 videos are ok and live is awesome, for me, the best feature of model 2017. Can also take pics 180 = wide angle which is nice kind of action cam + 360 together... After all... yep I recomend it !

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    great 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the clarity on the picture and also the light weight plus all the accessories that you can buy. Like a waterproof clear container carrying case that holds all the accessories on one place and the ability to use it in VR wow just love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Amazing 4k 360 video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an open box of this for under $200 which at the time was a steal. I remember thinking that there must be something wrong with it to be that cheap. (The overall design and execution, not the specific unit I was picking up). To my surprise, this is one of the easiest to use specialty cameras I own. It's shockingly easy to make 360 video in 4k. Also, it's very durable. I took it on a catamaran ride during a huge storm and it worked fine . . . and has continued to work fine several months after. Definitely two thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Fun camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this included with my recent phone purchase. I would not have otherwise purchased the camera, as I have no real need for it. Having said that, it has been a lot of fun especially with my nieces during Thanksgiving!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very simple to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great, and is very easy to use. I think it is great that it can be used with my Samsung phone, and my wife's iPhone. Can't wait until Christmas morning to use it while my grandsons open their presents.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality, Vr

    Rated 5 out of 5 stars

    Great 360 Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 360 cam. Not that there are many on the market. I love taking the panoramic shots on my iPhone, but they are a pain to get everyone to hold still and keep phone level. This takes an instant panoramic with push of a button. Picture quality is good and in VR it looks awesome. If it was also in 3D, it would be perfect. The app for this camera plays well with the iPhone as well. Although connecting to camera requires WiFi so you must stream over cellular.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Fun camera with lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with the purchase of my Galaxy Note 8. I didn't have a need for this, but I've found it a good addition to my GoPro Hero 4 Silver. Better resolution and the 360 photos and videos are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy camera to use. I purchased a tripod to set in on for shooting. I am in Real Estate and its fun to see the look on my clients faces when I show them what I DID with my 360 VR camera!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often will take this with me on trips and outings. It's nice to be able to show people a 360 degree view of what my campsite or trail looked like. I especially enjoy mountain top pictures! I wish I could find a waterproof housing for it though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great 360 camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Gear 360 VR camera is lightweight and easy to use once connected to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    pretty good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. I had a chance to make a few videos and have no complants at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 3 out of 5 stars

    great to travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and easy to use and carry its what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great camera as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Fine graphic. But remember to handle with care especially for those lens.

    I would recommend this to a friend
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