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Customer Ratings & Reviews

Samsung - Gear S Smartwatch 40mm Chrome AT&T - Black Urethane-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 416 reviews

92%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 27 Reviews
  • Rating: 3 out of 5 stars

    Just a Fancy Watch

    Posted
    tjusgorjus2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Honestly, I wasn't even in the market to purchase THIS smartwatch. I was going to wait and switch phones to an Apple Phone AND Purchase THE Apple watch too. But, for my birthday a friend went to BEST Buy and this watch was advised and sold as a Smartwatch that DIDN'T need a phone and that couldn't be further from the truth. In theory it's cool. I researched reviews and stats on this Smartwatch and the reviews were positive. Hmph.lol After getting the watch home and trying it, the cool factor was out the window when it had to be charged. My Bluetooth ear buds didn't sync automatically and you had to get your phone out and pair it again...every time. And forget transferring your pictures from the phone because it won't happen. There's no camera, but I was ok with that. The texting capability was fine but it was an arduous task because the keyboard was too small. And even that wasn't bad. I love that I can make and receive calls directly on the phone but I couldn't get past it needing to be synced every time I charged it and even freezing often which rendered it useless. I returned/exchanged it 3 times...both watches. Ultimate, I had to return it. It is great as a wach and very fashionable.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It's OK

    Posted
    iLadyT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My primary purpose for this purchase was to utilize the S Health pedometer (Steps) however it seems like my cell phone logs more than the watch and I am not quite sure which is correct. The whole point was to buy the watch so I would't have to carry my phone at all times especially when walking around the house. I wish there was a ear phone jack available, and long as Samsung has been making these watches you would think it would have one by now. Also unlike the S Gear II there is no camera, not a big deal breaker but they did go backwards. Trying to text on the little thing is very hard and I have tiny fingers. Unlike the phone there is no speech to text option. So for the money I do not think it is worth it, and have contemplated returning it, but I'm not really one to return stuff so I'm stuck!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good watch to bulky

    Posted
    THOLLAND
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this watch to keep on when I couldn't have my phone on me. It's ok but it's very bulky and although I purchased the line for it to have its own number, which I never use, cause the purpose was to check my phone through it.The battery life by blue tooth drains my phone battery quickly. Other than that it's ok. Just don't use it as much as I thought I would because of these 2 factors.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Beautiful Screen but Android Wear is easier

    Posted
    lazygregg
    • My Best Buy® Elite Plus Member

    I've had android wear since the first one came out and I've also had all the samsung watches and I definitely prefer the android wear watches more due to the fact they are easier and you arent limited to just using certain apps like the samsung watch. samsung watch works really well with samsung watches and thats about it. android wear works well with every app!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not Dick Tracy's watch

    Posted
    PappaRat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    What could easily be fixed with a less boring os is the only reason for the low score. Watch is a bit bulky but fits well... operating system is less than exciting... apps are overpriced. The main use is to control media devices when at home or to check messages on the go... maybe more apps will come out in the future that will make it better.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Awesome concept, just afraid it will break

    Posted
    Techmom7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this for my husband, but he was afraid it would break too easily. He works with heavy equipment and is always loading and unloading it on trailers, but kept taking the watch off to do so. It can easily be knocked and screen can scratch or crack. Its nice and he loved it, but it's definitely not made for durability.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Blah

    Posted
    Cjasso
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I actually returned this watch after only 2 days of use. I'm a nurse and the clock face wouldn't stay on for the amount of time need to get my readings. Battery life was horrible. But I did like that I could have different faces and message from the watch.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Just a gimmick

    Posted
    Bolshoihuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought as am independent phone.. can't save numbers lower battery life than expected.. easy to break the docking station,bought for cash wasn't allowed to unlock instantly which the LAW states.. given bs answers from customer service as why. Just buy a cheaper unlocked android by blu

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    ok watch

    Posted
    cfb44
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    like the watch and the functions, but doesn't always operate as expected (transferring calls from phone to watch). of course, could be the setup. major gripe is the charger - would rather plug directly into the device, instead of trying to attach it to the charger device (for me, almost impossible!)

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Cool, but.....

    Posted
    ZoKL
    • My Best Buy® Member

    I bought this in January. Absolutely loved it. but after using it couple months, seems like they didnt put much app in it. operating system needs to be improved. After using it for 7 months. the docking charger broke. :(

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Just ok

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Watch has large face for great viewing. Battery life was terrible for me I could not get a full day out of it so part of day it was useless sitting on charger. Also only works well with Samsung phones.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    2nd watch purchased

    Posted
    Nola
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The 1st watch had the charger break and this one had the back of the watch where the charger connects to break. Very disappointing for such an expensive item. Make sure you buy a warranty.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not what I thought

    Posted
    Jess
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The concept of the product is great. Just didn't like having to have it connected to my phone by Bluetooth all day. Thought maybe everything would just automatically come to my phone.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice watch

    Posted
    ashley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Due to me having all samsung watches the size is pretty good however the camera from my previous watch was a plush. This watch has no camera. But more apps

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good watch

    Posted
    Ivy1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this as a gift to my boyfriend, he seems really happy with the features it has. However, I gave it 3 stars because the charger broke within the first 3 months.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    it's ok

    Posted
    nrsxyz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Its okay could have came with the screen protector for the price of the watch you would think it would come with the screen protector

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    could be better sure in time it will be

    Posted
    dennydm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    2 problems needs charging every 10 to 12 hours and difficult to retrieve voice mail,,but it is nice and clear as a phone

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Too many redundant apps

    Posted
    TechnoGeek
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The build quality is great. Battery life is not very good...but not bad either. The apps available for the watch is very limited.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    cool in theory

    Posted
    evilirish76
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    cool idea but needs improvement. heart rate sensor stops working if you get sweaty. its not water proof or resistant.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    I have enjoyed the watch.

    Posted
    watchme
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a fun new toy for me. I enjoy being able to answer the phone and text with out having to search for my phone every time.

    I would recommend this to a friend