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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 3027 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Gear S2 Smartwatch 30.5mm, particularly its extended battery life, user-friendly interface, and the convenience of receiving notifications. Many users also appreciate its stylish design, fitness tracking capabilities, and the unique rotating bezel. While some users wish for a wider range of apps and a built-in speaker, the Gear S2 Smartwatch 30.5mm is generally well-received for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,027 reviews
  • Rated 4 out of 5 stars

    Excellent Smartwatch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with the performance and the styling of the Gear S. The only thing that would make it better was if it had a sleep quality capability built in. Other than that it is very useful in all of it's other functions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SAMSUNG DROPPED THE BALL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I seen the new Samsung Gear S2 I thought oh wow great I have to get this. I purchased it on day one. 1st surprise no call forwarding to from cell phone to watch my wife called me after I synced my cell to the watch and unlike the Gear S I was unable to pick up the call from the watch (unless you have a blue tooth headset). To me that is a BIG feature Samsung should had kept with the phone. 2nd unable to listen to music unless you have a blue tooth headset linked to the watch. 3rd band was so tight and small I had to return it back to store today ( which my wife flipped because I never return items unless I am really unhappy with them)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had this watch for almost a year and I am still in love with it. It does use tizen os so those of you who already use certain fitness programs please check to see if yours will run on this watch because certain ones will not. For me that wasn't a detractor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No replacement band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is as expected. I was aware of all functionalities before purchasing so no surprises. But the band broke after 2 months. Normally I wouldn't write a bad review based just on that. But finding a replacement band is impossible. There are simply not out there and Best Buy is of no help so now I have to wait on Samsung. Having stuff break sucks but then having no replacement parts makes the whole product useless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch: Does it all...most

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch. Has so many great features. Battery life is a little shorter than I would have liked. But it has all the features I'd looked for and more! Love the feel and the versatility. Great buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Sleep Tracking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally bought a nice watch that keeps my health in check.... i thought wrong...It seems that sleep tracking was removed from gear S2...thumbs down. Will return the watch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the watch is great the bands are the problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought the watch in white it was beautiful for about two weeks now it collects any dirt it touches and it stains the band there is no way to get it clean and looking good should have gotten the black or blue one it is now going to cost another $50 to replace the band on a brand new watch i will never purchase a white band again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Elastomer band became detached at airport

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost lost the S2 at Dallas Love Field last week because the elastomer band detached from the watch. I was lucky that I caught the watch before it fell, or worse, before I lost it somewhere in the concourse. I'm transiting an airport almost every week, and I cannot trust the S2 band anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sport watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a watch to sync with my phone and not all huge and bulky like some of the others are. This one has worked great and has so many options and features for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm very happy with the watch it has great options for different looks with face options and different band options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It worked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the watch for about 7 months, and in that time frame have had a total of 4 watch band replacements. The watch it self was fantastic, but the bands are horrible. They are covered under the warranty as well as with geek squad, but man it shouldn't have been a monthly routine to replace them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Glorified fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so disappointed a few employees had told me you can make and receive phone calls with the watch and that you can't you can dial and answer but must use your phone to talk so really what's the point? So very disappointed it basically keeps track of your health like a fitbit and cost a ton for it not to do what a smart watch should do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont know

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this from Bestbuy today. Thought it was odd that when the guy that cashing me out, uses his fingers to cover up portion of the barcode on the box when scanning it. Got home, took it out of the bag is when I realize it was an opened box that he sold me! Isn't it against the law for them to sell new product when its actually was used?!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend bought me a watch for Christmas but i ditched it for this Gear S2 because it's simply just amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Almost great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watchband broke after 2 months. Luckily I saved the watch, but cant trust reliability of this product. The watch is built on tizen instead of android, so you lose google maps and voice functionality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this watch. It actually does more than he expected it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Watch - Great Purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase of this type for my son. He loves it. Functions great, ease of use and interface with phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light weight watch. and can be a different watch everyday of the week, so it's not boring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the Samsung family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm lost without my watch!!! It has made life soo much easier! and I couldn't beat the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son-in-law and he couldn't be happier with this item...thanks so much

    I would recommend this to a friend