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Customer Ratings & Reviews

Your price for this item is $120.99
The comparable value price is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 287 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished 970 EVO Plus 1TB Internal SSD PCIe Gen 3 x4 NVMe for its excellent performance, competitive price, and ease of installation. Many appreciate the ample storage capacity and the generally good condition of the refurbished drives. While some users experienced compatibility issues, the positive feedback regarding speed, value, and user-friendliness outweighs the negative. The majority of users found the installation process straightforward and reported significant improvements in boot times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 287 reviews
  • Rated 5 out of 5 stars

    Great drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a number of these drives from Best Buy. Most of the time they are just store returns. If you’re in need of an SSD, check these out!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Just get a 980 pro, if you need speed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it Geek Squad Refrurbished. It works, and was a good price. Hopefully no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do not hesitate to purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and so far, very solid memory. No complaints at all. Complements my new laptop's factory ssd extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurbished but great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to install. Easy to use software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't tell it was Refurbished. Installed and used the included cloning software to transfer over the OS to the new drive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could tell immediately this was better than my crucial.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never ever buy a Geek Squad "Certified" Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot give a 0 star rating so submitting with 1 star. Do not recommend a Geek Squad Certified Hard Disk. Bought one and warranty reduced from 5yrs (new one) to 90days (so called Geek Squad Certified). The disk was giving a problem since the beginning and stopped working completely after 7-8 months. No warranty no support, not worth even trying. Just get a new one, wouldnt ever recommend a Geek Squad Drive to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Working drive but something is wrong with it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive works, but reads only go up to 200MB/s, writes are around 1000MB/s. I have 4 others of this same drive that I purchased new and they all work normal. Wont be purchasing refurbished again. And unfortunately I didn't have time to test it until after the return policy ended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised with the quality of the drive I record seeing as it was refurbished. Also the drive has not damaged since I received it, which was almost 6 months ago. I would recommend Best Buy refurbished from now on!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad exp trying to get service on a dead drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was a good bargain but now not so much when trying to get service. Mine unfortunately died about 70 days into usage - unfortunately Best Buy won't service / exchange it, instead saying to go to Samsung for service. With Samsung, unfortunately my registration w/ them (after providing a screenshot of my receipt) have been stuck in "warranty validation in dispute" status for over 10 days and I fear that even if they validate the purchase at some point, the 90 day warranty would be over...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished = New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished = new. I've bought refurbished Samsung NVMes from BB 3 times now. Gotten basically brand new drives every single time. Just make sure to check disk health and TBW using Crystal Disk Info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time purchase of a NVMe SSD. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY, drive died after 8 months of usage.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is terrible. my refurbished drive died after 8 months of minimum usage. Upon checking the drive with samsung magician, this drive had 200TB written on it before it was refurbished and resold by the Geek Squad. Of course no warranty to cover.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Can't trust best buy to deliver.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and received a Samsung 860 evo instead, which is completely useless for me. Take your money somewhere more reliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs better quality control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I got was a 500gb model instead of a 1tb model. I got it replaced, but the replacement died after an hour of use. I had the side panel off, and cool air coming inside as my window was open and it was around 50F outside. I ended up just exchanging it for a standard sata powered SSD brand new with no issues so far.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Double Check What You Receive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 1TB drive, but received a 500GB drive. Returned for a full refund, but it left a bad impression, so I bought a brand new SSD elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    First SSD that died on me

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this drive for my OS and some games and died after 10 months of use

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    7 Mos and junk..

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult set up in HP Laptop. Got bitlocker on it and then it wasn't backing to one drive just before it quit altogether, taking my data with it. No support from HP and little from Samsung on swap. Only worked 7 Mos. Not recognized in bios. Don't think Best Buy will take return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received wrong item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised as a refurbished 970 Evo Plus, but came with a 980 in the box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Good SSD for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Good read and write speed. 1TB for $80 can't beat that.

    I would recommend this to a friend