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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 104 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the Geek Squad Certified Refurbished BD-J5100/ZA Blu-ray player's performance, picture quality, and ease of use. Many appreciate its affordability and the fact that even refurbished units are in excellent condition and function well. While some units had minor cosmetic issues with the remote, the biggest drawback reported was the lack of Wi-Fi capability. Overall, the positive feedback on performance and value outweighs the reported shortcomings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 104 reviews
  • Rated 5 out of 5 stars

    Great product - better price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this downstairs for my grandson to be able to use - lifesaver for me as he can operate it himself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow, but good basic player for watching movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for simple needs such as watching a dvd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had for very long, but so far everything is going good. Would recommend at this point to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great option

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super simple and does what it needs. Happy with what we got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best 4K player on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word is Sony had their digital cinema team help develop this player, and it shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Works great.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my Samsung Blu-ray DVD player. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fast durable Blu-ray Player. The remote controller is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot it’s blue Ray player and also smart player too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a good price on a blu ray and this didn't disappoint

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung - Refurbished BD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out fine for initial few days..but stopped playing after that. Luckiliy it was still within the initial few days, and I was able to return to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    blu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ray works great for grandkids to watch at grandmas

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basic Blu Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a kids room. Very basic. Player was loud when viewing discs. Exchanged for another mode.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you smoke cigarettes this may be your blu-ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately smelled like cigarettes upon opening the box. Cleaned the thing with about 5 coats of lemon Lysol which helped the outside....then I opened the disc tray and made the immediate decision to return it to the store. All the pieces of the machine were there but I may have had serial migraines due to the smell if it had stayed in the house longer than 24 hours

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 1 out of 5 stars

    Always beware when being refurbished

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this shipped to me, but didn't set it up for a couple months since I wasn't really home. Opened the box to realize that the DVD PLAYER had a TV REMOTE as the remote and it wouldn't work. I actually have only tried to use it once but stopped after realizing the remote doesn't work with the DVD player and I couldnt get it to set up.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wi-fi

    Rated 1 out of 5 stars

    Lacks technology...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bad, I did not delve deep enough into the spec's to see that it does NOT have wifi. You have to hard wire it to the cable box to stream. I returned it and for $5 more got a Sony that is wifi. Did not care for the Samsungs concave front facade, just did not look good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfect machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont be afraid of refurbished, works and looks like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice - love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, reasonably priced, it does make a noise when it loads the DVD - it is a bit annoying, so I gave it 4 stars.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this a month and a half ago and it stopped working. So disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a 3D player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned and had to buy a more expensive player. Informed Best Buy of their Ad issues.

    No, I would not recommend this to a friend