Tech the Halls 24-Hour Flash SaleLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 351 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the Geek Squad Certified Refurbished BD-J5700/ZA Blu-ray player's Wi-Fi streaming capabilities, affordable price, and ease of use. Many also praised the picture quality and DVD playback functionality. While some users experienced issues with the remote control and lack of a power indicator light, the positive feedback on performance and streaming outweighs these concerns. The compact size was also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 351 reviews
  • Rated 4 out of 5 stars

    Great Blu ray player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluray player is awesome I can connect to wifi and listen to Pandora and watch stupid stuff on youtube

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refurbished product at a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked satisfactorily and the product was in good shape. All accessories were included as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the wifi apps. So far they are streaming smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a refurbished!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I had not much faith in it because it was refuribished, but it works perfectly ! :)

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Working fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, though sometimes getting slower. It's the value with the money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace the 5100 model I had from Samsung. So far the Geek Squad refurbished unit has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great DVD for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD is a great buy very easy to use the remote is also easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An awesome deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and operates as if brand new. A great purchase, I will definitely purchase Geek Squad refurbished products!!

    I would recommend this to a friend
  • Pros mentioned:
    Dvd playback

    Rated 3 out of 5 stars

    Simple DVD player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple player, got mine refurbished, very basic, plays blue rays.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ok refurb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest of players but for the price it was worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average, Inexpensive blu-ray

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my parents TV. New TV does not have AV input so needed to replace their existing DVD and might as well upgrade to blu-ray. They don't need anything special so this fits fine. It works and that's about all they need. It doesn't have lights indicating off/on etc. so that is a bit annoying but can handle it the 2-3 times a year it's used

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was optimistic about this purchase and that it would function properly. The first 4 days it worked great and then it started giving us problems. The screen would be black and stay black, the home screen with options wouldn’t come up. It would occasionally not play dvds. The tray would not open. To many problems! I took it to the bestbuy store a mile away. I had purchased the insurance. So geek squad basically said they can’t fix all those problems so I got all of my money back and I purchased a new Sony player for a little more then this refurbished brick. Fantastic in store service though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power indicator

    Rated 3 out of 5 stars

    it works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is no light, you can't tell if it is on are not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb well worth your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurb Samsung Bluray player has run without a hiccup. I seldom use it for anything other than watching YouTube football videos, and it has done the job perfectly for me. I own numerous Samsung products and this is another winner!

    I would recommend this to a friend
  • Cons mentioned:
    3d

    Rated 3 out of 5 stars

    Not as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player works fine but was advertised as 3D was not

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic DVD player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Nice that it has wireless streaming option. Very basic otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Unit

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little unit if you need a no frills Blu-ray player for a spare tv. Loved the small footprint so much I use it for my main television now. 2.5 years and still going strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung blue ray player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item unfortunately postman delivered it to wronge apartment I called Best Buy they were so nice they made a new order and was delivered in 3 days now I am enjoying apps and blue ray player knowing they all ways got my back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Blueray player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but I returned it since I don't need it at this time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Blu-ray

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished Blu-ray player from Best Buy and it works great.

    I would recommend this to a friend