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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 351 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the Geek Squad Certified Refurbished BD-J5700/ZA Blu-ray player's Wi-Fi streaming capabilities, affordable price, and ease of use. Many also praised the picture quality and DVD playback functionality. While some users experienced issues with the remote control and lack of a power indicator light, the positive feedback on performance and streaming outweighs these concerns. The compact size was also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 351 reviews
  • Cons mentioned:
    Remote

    Rated 1 out of 5 stars

    No Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first and last time buying a refurbished product. I wanted something cheap for my garage. The remote control was not included on the box and there are no controls on the player. I had the hardest time in trying to return it to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t opened it you... it’s for Christmas... obligatory review

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for DVDs and bluray but a bit slow when streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the player, came fast in the mail. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ITEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT ITEM... I'M VERY PLEASED... REWARDS... REWARDS.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd playback

    Rated 1 out of 5 stars

    Worked great... For 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bare-bones DVD player with everything I needed and nothing more. It played fine, apps worked fine. I was very happy with my Geek Squad Certified Refurbished Blu-ray player. Then it froze, never to power up or work again, THREE days after the 15-day return period passed. Garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ITEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT ITEM... I'M VERY PLEASED... GOOD PRICE TOO. REWARDS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, nice quality for the price,recommendabe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player can run off of a usb hard drive. Nice menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    description was very correct the product is great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item , love it so much !!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the price bad remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote smelled strongly of cigerette smoke still. and i cant get it out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blu-ray player that will not play Blu-rays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player looks like it is in good shape and comes with remote but will not play Blu-ray movies. Plays DVDs fine but wont recognize a blu-ray disc. Do not trust a "Geek Squad Certified Refurbished" item. Obviously not tested very well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shuts off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it when I got it and the Blue Ray froze in spots and then shut off. Thought disc was probably bad from Redbox. Just used it again and it continues to shut off after 20 minutes or so. Do yourself a favor and pass on this as it may say refurbished but obviously they aren't.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty decent blue Ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a basic entry level blue Ray player got it as a back up

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 1 out of 5 stars

    DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works OK but it did not come with everything its was supposed to. No batteries for the remote and no owners manual was included in the box as advertised. I should try and see how much trouble it is to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power indicator

    Rated 1 out of 5 stars

    Dont Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have a power on light so you don't know when it is on or not. It shuts off after 5 minutes of use. Not sure if its this particular one since it is refurbished. Need to purchase an HDMI cable separately.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blu ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is pretty basic. Has a hard time conne

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because all I needed was a simple blue ray player. Broke after 1 use. Very cheap construction and no indicator light to let you know it is on. Hard to believe Samsung would even make this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great Blu-Ray Player, Terrible WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this player for my daughter’s room. Discs play perfectly but WiFi keeps disconnecting every time I power it on. Very frustrating. Planning to exchange for another model.

    No, I would not recommend this to a friend