Customer Ratings & Reviews

Bought this for my mom and dad and it quit after not even a month

Played one disk fine. Afterwards crapped out and wouldn't work properly again.

Ordered this blue ray hoping for a good deal. Had to return did not work.

The wifi device was broke or damage. It didn't read the router IP address

It freezes or just turns it self off. Does not connect to hotspot.

No cords were included. I can't use the product after all.

Bought this for our basement bedroom as we don't have cable or satellite TV down there but wanted a Smart Blu-Ray player so guests could enjoy Blu-Ray Movies or Netflix, Hulu, Amazon, Vudu, etc. We also don't have a wired Ethernet connection down there so having a Blu-Ray player with good Wifi built-in was important. Finally we wanted a player that wasn't going to break the bank but also sure it was going to last for many years. Pros: - Great Wifi connection: the speed and reliability is better than over Wifi connected Blu-Ray Players I've tried and is comparable to Roku. - Great selection of Smart Apps: Samsung provides the ability to download additional apps and then customize your the homescreen with your favorite apps. - Easy setup: Plug in the device, connect the TV and Player via HDMI and then continue through the setup screens. Took no more than 5 minutes to complete. - Geek Squad Protection Plan: Paying for a refurbished model always provides a little concern, but having the protection plan helps to alleviate that concern knowing that I can get it fixed or replaced if necessary. Cons: - Curved Design: It's not a big issue, but the curved design of the player makes it a bit more bulky than a traditional one. - No Lights: It's more odd than an actual con, but not being able to see any lights visible on the player to know whether its on, off or in standby mode is a bit unusual.

This is an excellent 2D blu-ray player for the price. It has a nice remote control layout and on screen user interface. Be warned that the best buy description indicates it is 3D, but it is not. If you need a player for a 3D TV, buy the Samsung - BD-J6300 instead.

I have had good luck with refurbished products so far and this Blu- Ray player is no exception. I set it up it found my wifi quickly, though I don't use it for Netflix etc. I use a Roku box that I already had. Tried it out and the player played the Blue Ray Disc just fine. I bought this because I replace a working dvd/vcr combo unit that was taking up a lot of space, don't remember last time I put a vhs tape in. Also came with the remote, no batteries.

The description stated it came with a remote, but it arrived without one, making it essentially unusable since there are no controls on the player itself (except for on/open). If you have a universal remote, you could get it to work I guess. Some previous reviewers noted the lack of remote, others stated that there was a remote, luck of the draw I guess. Item was returned same day it was delivered. Too bad, it was a great deal.

I originally purchased this Blu Ray player in 08/2017. It worked well and overall was a good unit. It wasn't used very much and never by any children. Yesterday, I turned on the unit and it attempted to startup. I looked for a disk in the tray and would flash the startup menu over-and-over. I would then get a 'no connection' message on my television. It seems to no longer read any disks and you cannot access any of the streaming options. Tried unplugging it overnight but that didn't help. I am disappointed in this Samsung Blu Ray player because it wasn't used very much and it should have lasted longer. We have a Samsung television that has worked great and thought the Blu Ray would perform as well. Not so. I would avoid this player.