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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 351 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the Geek Squad Certified Refurbished BD-J5700/ZA Blu-ray player's Wi-Fi streaming capabilities, affordable price, and ease of use. Many also praised the picture quality and DVD playback functionality. While some users experienced issues with the remote control and lack of a power indicator light, the positive feedback on performance and streaming outweighs these concerns. The compact size was also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 351 reviews
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Nice little unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit - wifi blue ray - quick connecting. Wish the main page was more customizable with preferred apps, but vast improvements over the sony I was replacing that took forever to connect, when it did, which seemed to be less and less often. This boots quickly and connects to my apps in a flash

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this unit is working wonderful and is great for the money. I've never purchased a refurbished item before but am happy with it....I also purchased the extended warranty just in case. The only reason why I didn't give it 5 stars is because there is no light that tells you if it is running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well Worth the Price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player. Didn't give it a 5 because it doesn't have a display light to let you know when it kicks on. That's my only complaint about it. The picture quality is excellent, and I like being able to access Vudu and some other apps without having to switch to another device.

    I would recommend this to a friend
  • Cons mentioned:
    Power indicator

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the first Blu-ray and unfortunately would not power up. I used the return/exchange process to get it replaced and the replacement is working fine. It wasn't critical, just a little inconvenient. I use this blu-ray as a spare room player and for traveling. It does the job just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd playback, Streaming

    Rated 3 out of 5 stars

    Good for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for streaming and no issues with the blu-ray player, but no lights on player to know when it's turned on. Maybe I'm being picky, but I like some indication as to know whether it's powered on other than changing TV mode.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Blue Ray /DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Refurbished Blue Ray Player with WiFi, about a month ago. Works Great!! Awesome Picture & Sound Quality!! Depending on your Internet Speed, you may encounter some Delays or Poor Signaling, while Streaming. I'm Very Happy with this Product, and I didn't have to Spend Much $$!!!

    I would recommend this to a friend
  • Pros mentioned:
    Dvd playback, Ease of use

    Rated 5 out of 5 stars

    Great for Internet and International DVDs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung. It is very easy to connect and use it online. I also love it because it can play DVDs and Blu-Ray movies from both Zone 1 and Zone 2.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd playback

    Rated 5 out of 5 stars

    Great built in features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is awesome. First the boot up time is very short. Hit power and blam! It features Netflix, Hulu and more, allows for USB stick to play movies, music, photos etc... . There are no LED lights on the unit, which I find nice, less distracting when watching in a darkened room. Overall very satisfied with it. When you turn it on it pops right up, almost no lag time. You won't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Does what it should do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly, looks new, easily connected and set up. Preinstalled Netflix software worked flawlessly. A easy way to enhance your viewing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new blu-ray player but didn't want to pay a ton. This item was everything I needed; excellent quality, inexpensive and a brand name I trusted.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    VERY basic, but plays blu rays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right on this Geek Squad refurbished blu ray player. As stated, it is a very basic model. But I have had zero issues with it in the 3 weeks that I have had it hooked up. I does everything I needed it for, to play dvds and blu rays without an issue

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wi-fi

    Rated 5 out of 5 stars

    awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get the best bang for your buck! Considering having the wifi built in and including the apps, you can't beat the price. Very well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Blu-Ray at an Excellent Price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Blu-Ray player, especially for refurbished. Sharp picture, excellent sound. The only reason I’m not giving it 5 stars is because it doesn’t have front panel lights to let you know when it is on. Otherwise, I’m very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Quality Blu Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't beat this for the money. Always a little concerned about refurbished, but it did say Geek Squad certified, although I don't think it was. It looked like it was just thrown in the box. However, it works fine and we have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The "Agent Geek" did a good referbish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the product is referbished, it works well. It was a little difficult to hook-up since it didn't come with a manual. Called the "geek squad" and after 45min. it is fully functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all of the features that I had been looking for. Although I bought this as a refurbished model, noone will ever know as it looks new. The only thing I have'nt seen on it is a "power" indicator light, or any type of external illumination

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great for streaming Netflix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using my Samsung for viewing my own videos and recordings via a USB stick. I am also streaming Netflix and Amazon. It was very easy to log onto my network and get it setup. I did check for updates and there was one and I updated it. Everything seems to be working well. I have not tried the DVD player yet. The only thing I miss is it does not have a light on the front to let you know if it is on or not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 5 out of 5 stars

    Samsung streaming bluray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Have access to all my Vudu movies plus many other apps . Also has built-in WiFi . Works great , updates automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just hooked it up and turned it on and it went right to working. Wi-Fi works great and it has a very good picture quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great, needs power indication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player is simple produces a great picture and interface for smart options. The only complaint is not having a power light of any kind? Maybe not a big deal for everyone but my only reason not to give it 5 stars.

    I would recommend this to a friend