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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 351 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the Geek Squad Certified Refurbished BD-J5700/ZA Blu-ray player's Wi-Fi streaming capabilities, affordable price, and ease of use. Many also praised the picture quality and DVD playback functionality. While some users experienced issues with the remote control and lack of a power indicator light, the positive feedback on performance and streaming outweighs these concerns. The compact size was also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 351 reviews
  • Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    I Always trust the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad certified usually turns out just as reliable as new. Good product - was missing the remote, but my local store found me one. Great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good ,easy set up, Netflix plays perfect, looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Dvd playback

    Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a unit where the drawer had failed. It is a good replacement, and it plays mp4 files off of a USB stick fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive Yet Endlessly Featured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is small and compact yet contains a nearly endless assortment of media playback features: DVD, Blu-ray, mp3, mp4, avi...etc. And it can play all those formats from CD-R or CD+R discs as well as thumb drives. It's also a net connected, Netflix streaming machine. It's truly an All-In-One media device. Remote included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished unit seems to work as good as new. The Samsung remotes do not want to connect to my Sharp TVs unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is refurbished but looked new, no damage and works great, internet set up was a breeze, but notice that I did not do Wi-Fi but a hardwire. Apps work ok and loads fairly fast, go ahead and buy it you will get your moneys worth, great for a kids or secondary room and still has a manufacturers warranty on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good for what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried buying refurbished, but it has worked great. Bought the service plan with it and hopefully it will not be needed.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    No problems with Refurbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For several years now, I've purchased Refurbished products without issue. I will continue to do so. This product works fine!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    BEST PRODUCT FOR MY USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not save some money when I can buy an excellent product that just needed a little attention. What was lacking was the where with all to be able to program the TV. I needed to go back to the store to have the TV set up so I could use it. The Northgate store has excellent customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it functions, but it has no indicator light to let me know it's on, and I had to buy the cable seperately.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit gives much more than it asked for. The low cost begs the question of output, yet it proves worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little iffy on purchasing a refurbished item, but this did everything I needed it to do

    I would recommend this to a friend
  • Pros mentioned:
    Dvd playback

    Rated 5 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've nothing but good to say about this product so far. Plugged it in, walked through the setup and was ready to go. It's played every movie I've put into it without a problem...blue ray, rented, and home made. Would have been nice to have a "power on led" light, but it's not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great until I tried to hook it up to my Wi-Fi. Don't work at all so I'll have to switch it out.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just goes to show that a lower priced DVD is still functional and feature risk as a high-end one.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    What a Find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife wanted a DVD... well it comes with Blu Ray and Wifi with Apps / NetFlix, Amazon, etc. ... .hard to beat at this price. If you see any negative, they have NO CLUE as to what they got. Yes, it does not come with HDMI ... WT*... how much did you pay for the unit ... Get real.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 3 out of 5 stars

    no light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot tell if the machine is on as there is no light on the power button - this drives me crazy. I know I got a good price by purchasing a refurb product (no manual in box) but it was further discounted just days after and BB would not price match since it was not a new product. No HDMI cord included. I like that it is Wi-fi capable. Set up was easy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great Blue Ray Player/WIFI for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been leery of buying a refurbished product, However, in this case I wanted a streaming/blue ray device for a workshop but did not want to pay a lot for it. This turned out to be a great product for the price that I am very pleased with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refurbished BlueRay DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had it long but it's working just like a new one. Glad I got it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    So far so good to be refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with refurbished is great so far. Would recommend for the price difference

    I would recommend this to a friend
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