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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 351 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the Geek Squad Certified Refurbished BD-J5700/ZA Blu-ray player's Wi-Fi streaming capabilities, affordable price, and ease of use. Many also praised the picture quality and DVD playback functionality. While some users experienced issues with the remote control and lack of a power indicator light, the positive feedback on performance and streaming outweighs these concerns. The compact size was also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 351 reviews
  • Rated 4 out of 5 stars

    Bought refurbished.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a top of the line Blue Ray that was "Refurbished". They usually come with minimal paperwork, but you can always download from the net. Also, BestBuy has such great Customer Service that I've never experienced a problem that I couldn't get resolved.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer beware.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought Samsung tv's as they're they have always provided the best picture. When it comes to this blu ray player, I would not purchase another Samsung player besides a tv. It worked for blu ray the first time attempts, and when trying Netflix it would never find wifi connection and the few times it did, it worked for about an hour then the whole system restarted, it always has updates for the system but they've never fixed the issues I've run into. Now the system just shuts off or restarts in the middle of playing any media whether it's a disc, or through wifi.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad Certified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You save some serious cash when you get GeekSquad refurbished devices. The Blu-Ray player works great and the wifi for the price can’t be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player worked like it was brand new. Works perfectly and beats the price of a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with my Samsung tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have samsung tv's and I like that I can control them with one remote. Picture is awesome too. This is my second one to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great! Small, compact, and does just what it is supposed to! It's refurbished, but I can't tell that it's not brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fine player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refurbished version because it was way cheaper and was only going to be a secondary player in the house. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd playback

    Rated 5 out of 5 stars

    Thin and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it's been in not too bulky fits very well in my entertainment center please both Blu-ray and regular DVD's very well

    I would recommend this to a friend
  • Pros mentioned:
    Dvd playback

    Rated 5 out of 5 stars

    DVD players

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my practice judging DVD’s worked great. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up wifi connection and it played the first Blu-Ray disc I tried with a crystal clear picture and without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Nice Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for secondary use. A lot of apps that can be used with wifi. A nice option for a spare, teen or college room.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick this up because it was a smart Blu-Ray player I can get my Hulu and Amazon Prime with it

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Sony rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two failed attempts at getting Samsung devices to stay connected to my wifi, Sony's gave me no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is my go to blu-ray smart device for a kids room or area with an older TV.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had for very long, but so far everything is going good. Would recommend at this point to all.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Worked great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great then stopped using it because everything is streaming now.

    I would recommend this to a friend
  • Cons mentioned:
    Power indicator

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately after 2 Months from the purchase date the item started malfunctioning... It doesn't turn on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great BluRay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Blu-ray player! It was simple enough for my 4 yo that has little technology experience!

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player with all the bells & whistles. Wireless connectivity for streaming with Amazon, Netflix, etc

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great Bluray Player for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a steal of a price on daily deals. Great player and love that I have apps on it to watch Netflix!

    I would recommend this to a friend