Customer Ratings & Reviews
- Model:
- GSRF LC27RG50FQNXZA
- SKU:
- 6379664
to a friend
Customers are saying
Customers value the Geek Squad Certified Refurbished CRG5 Series monitor, but some have expressed concerns regarding its packaging. Several reports detail the monitor arriving damaged due to inadequate protection during shipping. The packaging issues overshadowed the positive aspects of the product for some customers. Improvements in packaging and shipping practices are suggested to enhance the customer experience.
This summary was generated by AI based on customer reviews.
Not fixed not clean.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first refurbished item bought and I believe my last one. Item came in a big box and in my opinion not secure as it was wrapped around just bubble bag for as big as the box was. Monitor was never cleaned and it was not fixed properly as the screen looked damaged, every time I turned it on and of the screen had different artifacts. I gave it 1* mainly because the condition sold did not match the condition Received. I return the item the same day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Cons mentioned:Packaging
Not sure if I would order again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was supposed to arrived in it's original packaging. It was anything but that. It arrived in a box 4 times too large with all the components flying around or taped to the actual front of the monitor but NO PACKING material whatsoever. The box had so many holes on the inside from the monitor flapping around and wasn't even securely taping in the shipping process - unbelievably disappointed since despite it being refurbished - it was supposed to be shipped under the care of Best Buy and that is how they ship items now apparently.
No, I would not recommend this to a friend Amazing screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor so much color is very bright snd vibrant
I would recommend this to a friend- Cons mentioned:Packaging
Avoid.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was an open box special that was junk. Not sure about the product new but this one was junk
No, I would not recommend this to a friend - Cons mentioned:Packaging
Horrible packaging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived in broken horrible condition thanks to Best Buy terrible packaging. Thanks for wasting my time BB.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the CRG5 monitor.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good item for the price. Works great with no issues so far.
I would recommend this to a friendSamsung Gaming Monitor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! Best monitor I have ever used. I am normally not a Samsung guy, but this was by far the best choice I could have made.
I would recommend this to a friendGreat Monitor.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. I got it as a refurb and have had no issues with it. Have had it about a few months or so now.
I would recommend this to a friendi bought this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOATED i got everthing that I needed and connectred it it worked
I would recommend this to a friendgaming moniter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this monitor for over 2 years, and it has been amazing. It was worth the price.
I would recommend this to a friend
