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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,499.99

Customer reviews

Rating 3 out of 5 stars with 6 reviews

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50%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Cons mentioned:
    Missing s-pen, Rude customer service

    Rated 2 out of 5 stars

    Missing s pen with pro book 350

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orderea a computer sismt come with the s pen and was aupposes to the 1at 2 manager were very helpful. The 3rd not so much basically wouldnt help le amd said to just return the computer was basing his info on xuatomer revies instead of computer specs and was very rude

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Portability, Weight

    Rated 5 out of 5 stars

    Ultra liviana

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good a laptop, ultra liviana, bastante portable, aspecto agradable,

    I would recommend this to a friend
  • Cons mentioned:
    Missing s-pen

    Rated 4 out of 5 stars

    Refurbished was better than expected.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S-Pen was missing. I contacted Samsung and the sent a S-Pen free of charged. I had an issue with screen images a few months later and i contacted Samsung and the Rep walked me through the update process and I have no other issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WOW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DIDN'T EVEN OPEN THE BOX WHEN I REALIZED MY TOTALTECH WOULD NOT COVER THIS. I GET IT TO THE STORE AND THERE IS A CORD IN THERE THAT WOULD FIT TO PLUG IN A TOWER OR A SCREEN. NO CHARGING CORD AT ALL! I AM GLAD I HADN'T OPENED IT. I WAS TRADING IT FOR A NEW PRO BOOK 2 SINCE I COULD GET IT CHEAPER THAN THE REFURBISHED ! CRAZY!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Glitch

    Rated 1 out of 5 stars

    Just Terrible!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely useless!!! Touchscreen did not work, no stylus pen included and the screen would glitch and freeze up. Stay far away from buying this refurbished.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lightweight and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A phenomenal laptop - lighter than my 13' Dell and Samsung!

    I would recommend this to a friend
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