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Customer Ratings & Reviews

Your price for this item is $44.99
The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 323 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality, long battery life, comfortable fit, and reasonable price of the Geek Squad Certified Refurbished Galaxy Buds FE Wireless Earbud Headphones. Many users rave about the noise cancellation and ambient sound detection features. However, some customers have expressed concerns regarding missing ear tips and wingtips, as well as occasional connectivity issues, particularly when pairing with non-Samsung devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 323 reviews
  • Rated 2 out of 5 stars

    Just buy New. Refurbished can be faulty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like e-waste, but this product didn't work like new. These, rarely, can have problems with noise cancellation (has a "wind" noise) or bad sound. I expect they clean and wipe the devices, reinstall the software on them, and then sell the faulty units again? The problem is likely hardware. If so, they're not repairable at all. Not thrilled with a clearly faulty product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished, and they are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Samsung galaxy buds fe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Samsung galaxy buds yet. The sound amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for buck...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, they work well at work even without using noise suppression. My 2nd pair (lost others)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work real good and the person that help me on line did a good job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music quality good, call quality could be improved

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earbuds. saved money buying refurbished. they work great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Galaxy fe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well when listening to music . When calling out it would muffeled your voice and the ppl on the other line did understand you. Batery life was lacking a lot..it was refurbished but still it should of been check a little better..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it fir my sister for her birthday and she likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get them please

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubby loves these so much. I was looking for some earbuds for awhile but i lucked up on these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it greatly appreciated because it's nice. i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good and it arrived I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are clear..easy to set up and worth the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Product, Lacking Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I'm a Best Buy Deals fan. These are a great deal but like the other comment, mine came with a missing set of Ear Tips. Not a huge deal but Online CS couldn't do anything and told me to go to In-Store CS. After taking a trip there, they told me all they could do was refund it and have me re-buy. Lots of needless running around and time for No Customer Service. Wish you would have done better Best Buy Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality earbuds and value for the money. glad i got it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price, iffy Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these buds as a reasonably priced quality solution to my comfort needs, and they're just ok. Buds are uncomfortable after about 20 minutes and constantly need to be adjusted.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful with refurbished or open bix items.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought samsung budz from BB but I need ear tips. I never got ear tips in the package from best buy. Customer service said to go to a store. I called the store they said they don't have them. When I called Customer service back they hung up on me while i was on hold with them. Please help me out!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Stop working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds stop working the day after I bought them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good overall just a little slippery when you sweat a bit. You have to be pushing it back into your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It’s comparable with iphone. Although you have to answer the call from your phone. The esrbud button doesn’t work to answer calls.

    I would recommend this to a friend