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Customer Ratings & Reviews

Your price for this item is $44.99
The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 318 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality, long battery life, comfortable fit, and reasonable price of the Geek Squad Certified Refurbished Galaxy Buds FE Wireless Earbud Headphones. Many users rave about the noise cancellation and ambient sound detection features. However, some customers have expressed concerns regarding missing ear tips and wingtips, as well as occasional connectivity issues, particularly when pairing with non-Samsung devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 318 reviews
  • Rated 3 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music quality good, call quality could be improved

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for buck...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, they work well at work even without using noise suppression. My 2nd pair (lost others)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Galaxy fe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well when listening to music . When calling out it would muffeled your voice and the ppl on the other line did understand you. Batery life was lacking a lot..it was refurbished but still it should of been check a little better..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earbuds. saved money buying refurbished. they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it fir my sister for her birthday and she likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get them please

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubby loves these so much. I was looking for some earbuds for awhile but i lucked up on these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it greatly appreciated because it's nice. i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good and it arrived I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are clear..easy to set up and worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality earbuds and value for the money. glad i got it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Product, Lacking Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I'm a Best Buy Deals fan. These are a great deal but like the other comment, mine came with a missing set of Ear Tips. Not a huge deal but Online CS couldn't do anything and told me to go to In-Store CS. After taking a trip there, they told me all they could do was refund it and have me re-buy. Lots of needless running around and time for No Customer Service. Wish you would have done better Best Buy Customer Service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing eartips

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not have the ear tips i needed. For the price of replacements i may as well buy a new pair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price, iffy Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these buds as a reasonably priced quality solution to my comfort needs, and they're just ok. Buds are uncomfortable after about 20 minutes and constantly need to be adjusted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they are perfect for my needs. What a great purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in Refurbished Pair!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I didn't buy the Refurbished set first. Bought two brand new pair (because I was constantly misplacing previous buds) and they were great!! No noise canceling in the Refurbished pair. Very disappointed. Not good on phone calls either. Recievers said I sound muffled. Music/voice is also slightly disorted. Trusted the original product so much I didn't get a return plan.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Stop working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds stop working the day after I bought them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful with refurbished or open bix items.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought samsung budz from BB but I need ear tips. I never got ear tips in the package from best buy. Customer service said to go to a store. I called the store they said they don't have them. When I called Customer service back they hung up on me while i was on hold with them. Please help me out!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good overall just a little slippery when you sweat a bit. You have to be pushing it back into your ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont Buy These

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds stopped working 1 week later. and the right one is very low. Nobody can hear me when i talk on these, only left ear works for Audio only.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for music and podcasts

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a good 4-5 hours of non stop use. Noise reduction works good in warehouse settings.

    I would recommend this to a friend