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Customer reviews

Rating 4 out of 5 stars with 325 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality, long battery life, comfortable fit, and reasonable price of the Geek Squad Certified Refurbished Galaxy Buds FE Wireless Earbud Headphones. Many users rave about the noise cancellation and ambient sound detection features. However, some customers have expressed concerns regarding missing ear tips and wingtips, as well as occasional connectivity issues, particularly when pairing with non-Samsung devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-325 of 325 reviews
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like new, no scratches or dents, all parts looks good even the box!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eartip missing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Samsung and google refurbished earbuds, and they all came missing eartips, especially with the size needed, so its a problem existing from long ago.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless. "refurbished" means not all the parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds were delivered without the tips. I contacted Best Buy online chat and their solution was for me to go to the store and hope they have them available. Said they "did not have the ability to contact the store". Their only other solution was for me to return the product, which requires me to package since it was sent in a plastic bag, and wait 7-10 days for a refund. I can only give one star so that is for delivery and speed. But without the tips they are useless and will not work properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after 1 month i bought them the right Earbud would not change and the left Earbud didn't have any Knowledge coming out of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets hot fast,and it also hurts the ear. Please improve.

    No, I would not recommend this to a friend