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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 1308 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Rating 4 out of 5 stars with 21 reviews

Customers are saying

Customers express satisfaction with the sound quality, comfort, fit, battery life, price, and color of the Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, secure fit, long battery life, and affordable price. However, some customers have concerns about the missing or damaged ear tips, packaging, accessories, and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,308 reviews
  • Cons mentioned:
    Packaging

    Rated 2 out of 5 stars

    Only received 1 earbud tip.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my earbuds. So excited to get them. They came in the original packaging; however; there were no earbud tips included except for 1 small tip. I took everything out of the box to make sure that I didn't overlook them. No luck. Since its nothing I can do with one earbud, I have to purchase earbuds tips which wont be the same color as the earbuds. Disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best samsung buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent produce for the price. I like this head buds 2 the best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dirty, Disgusted, and Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the refurbished buds2 and was extremely disappointed. Ordering and shipping was fine but the product inside was absolutely disgusting. Headphone case was dented and dirty, which was somewhat expected. But once I opened the case it was a hard no. The inside of the case was oily and covered in earwax, dirt, you name it. Not to mention the buds were still dirty with earwax so all in all nothing was cleaned. I did clean one bud to test the sound on my galaxy and once connected these head phones weren't even factory reset, so I got the previous owners name on my phone. Took these back to the store to retun same day and cashier was unsure what the refurbished process for cleaning/resetting was but agreed these were pretty rough. Not saying refurbished is horrible but when it come to items like these I've learned my lesson to never do it again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Accessories

    Rated 1 out of 5 stars

    Unusable, No Tips provided

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t try these out. They didn’t come with any earbud tips. I get that these are supposed to be refurbished but they are more like returned and resold. No one thought to re-take the box so when I opened the package the items were all over the place. The description says “includes s,m,l tips and I got 0 tips. On the plus side they do look clean I have pictures of what came in the box. I even removed the box cover to see if they were underneath.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,
      To better assist you with this issue, don't hesitate to get in touch with our
      BestBuy customer service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Reference Number: 1144510116
      Have a great day.
      ^Charles Samsung

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product to have with you when you are traveling and driving.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever, sound is very clear. Noise counseling works like a charm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds work great. This is my second pair of the same buds. So just be careful with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them everyday. I love them. I have had many earbuds these are my favorite in everyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds 2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best pair of headphones I've ever owned. I got them refurbished but the came like brand new in the original box. Excellent headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same charger as my cell (hate when not type c) with single charge lasting more than a day. Cases magnetic closure strong and they easily hang on macbook!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've been working great after a month. I was worried about the refurbished aspect but so far great ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds 2 refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good earphones, noise control is amazing and long life battery I’m excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Did fall 1 time so the right side started to get a little Static sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is the best i have using them for years no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good bud's

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to break down the Samsung Galaxy Buds line to see how the Galaxy Buds 2 stacks up against the rest.

    I would recommend this to a friend
  • Cons mentioned:
    Accessories

    Rated 1 out of 5 stars

    Is What It Is

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- Both ear buds work and have little to no scratches Cons- Sent me 2 different color ear buds when order 2 the exact same. One was complete with accessories and documentation, other was missing rubber ear pieces and charging cable. Side Note- I understand its refurbished but don't list it as complete/comes with everything. Just state like other company/ websites do. Some parts maybe missing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and colors and design is very beautiful and the audio is very good. I loved them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds 2, refubrished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived in the estimated time. Mint condition, like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 pairs of refurbished headphones at the same time and they are new at the same time that they perform as if they were new..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad could do better!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received these certified refurbished buds today. I had good experiences with refurbished products in the past so didn't think twice when I ordered these. But lets just say Best Buy's quality control is zero! This is disgusting.

    No, I would not recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4 out of 5 stars with 21 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about noise isolation, reliability, design and comfort. Editors are less positive about soundstage and have mixed opinions about treble quality. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 89/100 = Very good quality.
  • TechRadarRating, 4 out of 5Nick Pino on August 27, 2021

    Samsung Galaxy Buds 2 reviewThe second-generation Samsung Galaxy Buds 2 are a huge improvement

    Full Review
  • GizmodoAugust 11, 2021

    Samsung's Galaxy Buds 2 Set New Standard for Affordable EarbudsSamsung's $150 earbuds prove ANC isn't strictly a luxury feature anymore.

    Full Review
  • The VergeRating, 4.3 out of 5Chris Welch on August 11, 2021

    Samsung Galaxy Buds 2 review: nailing the basics with styleSamsung's lightest and smallest wireless earbuds yet.

    Full Review
  • Tom's GuideAugust 10, 2022

    Samsung Galaxy Buds 2 review: More affordable noise cancelling earbudsThe $149 Samsung Galaxy Buds 2 is a solid sequel that upholds most of the series' hallmarks, but ignores its biggest flaws.

    Full Review
  • Android AuthorityRating, 4 out of 5Lily Katz on April 25, 2023

    Samsung Galaxy Buds 2 review: Tiny, mighty, and affordableThe Galaxy Buds 2 are Samsung's best value earbuds for Android. Find out why these are worth a look in our Samsung Galaxy Buds 2 review.

    Full Review
  • Laptop MagRating, 4.5 out of 5Sherri L. Smith on August 11, 2021

    Samsung Galaxy Buds 2 review: Entry-level price, premium powerThe Samsung Galaxy Buds 2 are small, but mighty

    Full Review
  • Tech AdvisorRating, 4 out of 5Dominic Preston on October 15, 2021

    Samsung Galaxy Buds 2 reviewThe Samsung Galaxy Buds 2 deliver the best of the Galaxy Buds Pro for less, with ANC, wireless charging, and a colourful, lightweight design.

    Full Review
  • Phone ArenaRadoslav Minkov on August 19, 2021

    Samsung Galaxy Buds 2 review – the right sound for the right priceWe take a look at Samsung's newest, lightest, very competitively priced true wireless earbuds with ANC – the Buds 2.

    Full Review