Customer Ratings & Reviews
- Model:
- GSRF SM-R177NZKAXAR
- |
- SKU:
- 6481385
User rating, 4.1 out of 5 stars with 1308 reviews.
4.1(1,308 Reviews)- 21 Expert Reviews
Customer reviews
Rating 4.1 out of 5 stars with 1308 reviews
(1,308 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
Expert reviews
See all expert reviews(21)Rating 4 out of 5 stars with 21 reviews
Customers are saying
Customers express satisfaction with the sound quality, comfort, fit, battery life, price, and color of the Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, secure fit, long battery life, and affordable price. However, some customers have concerns about the missing or damaged ear tips, packaging, accessories, and missing parts.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Disgusting!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Disappointed with this. Haven't even used them yet due to the earbuds being full of ear wax and gross. Waiting to get new buds in to see if they even work. Even though its refurbished, you would have at least thought it would have been cleaned and the bud tips would've been replaced.
No, I would not recommend this to a friendRated 2 out of 5 stars
Battery and Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is not the best. it does not last very long and my case doesnt close all the way.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend- Cons mentioned:Ear tips
Rated 1 out of 5 stars
Ripped off
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased. What was refurbished?? Arrived missing the foam ear tips.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds. Good enough noise cancelation for a pair of earbuds.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend Rated 1 out of 5 stars
Not professionally cleaned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue and big issue was hygiene. Was not expecting Certified refurbished to be unhieginic. I can see wax on earpins
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for reaching out. We are saddened to know about your recent experience with your Galaxy Buds 2, as it wasn't cleaned properly. I understand how essential this is to have clean buds for safety and hygienic measures.
Please click on this link for tips on how to to clean your Samsung Buds 2 properly. Just click the " Clean your Buds 2" section for some steps:
https://www.samsung.com/us/support/answer/ANS00086123/
should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144185838
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Cons mentioned:Ear tips
Rated 1 out of 5 stars
Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t come with the ears tips and it a little scratch on the cose!
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Not refurbished still defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first ones I purchased were good but were stolen. I reordered another pair and the right bud was defective. Cracking and low sound. I don't know how they were refurbished and certified by Geek Squad. Not only that the packaging was a joke. It was taped shut with masking tape. Very disappointed
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Perfect sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title: The Perfect Sound Companion - Samsung Earbuds Shine Bright! Rating: ★★★★★ As a dedicated music lover and tech enthusiast, I recently had the pleasure of trying out the Samsung Earbuds, and I must say, they have absolutely blown me away. These earbuds are truly a game-changer, delivering an exceptional audio experience that sets a new standard in the world of wireless headphones. First and foremost, the sound quality produced by the Samsung Earbuds is simply outstanding. The earbuds offer a rich, balanced audio profile that brings out the full range of frequencies, from the deep bass to the crisp highs. Whether I'm listening to energetic tracks or mellow tunes, these earbuds faithfully reproduce the music, providing an immersive experience that allows me to truly appreciate the craftsmanship behind each song. The comfort and fit of the Samsung Earbuds are equally impressive. They boast a sleek and ergonomic design that easily conforms to the shape of my ears, providing a secure and snug fit. These earbuds stay in place during all my activities, be it intense workouts or casual walks, allowing me to enjoy uninterrupted music without any discomfort. Wireless connectivity is seamless with the Samsung Earbuds. They effortlessly connect to my devices, enabling hassle-free music playback and calls. The Bluetooth connection remains stable, ensuring uninterrupted audio streaming, and I've experienced no latency or dropouts while using them. One of the standout features of these earbuds is their impressive battery life. They offer an extended playtime that keeps me going throughout the day. The charging case not only provides a safe storage option but also ensures that the earbuds are always powered up and ready to go. Additionally, the quick charging feature is a true lifesaver when I'm in a hurry and need a quick power boost. The Samsung Earbuds also excel in terms of functionality and control. The touch-sensitive controls on each earbud allow for convenient control of various functions like music playback, volume adjustment, and call management. I particularly appreciate the ambient sound feature, which allows me to stay aware of my surroundings without needing to remove the earbuds. Lastly, the Samsung Earbuds are aesthetically pleasing. The sleek and minimalistic design not only looks stylish but also exudes a sense of sophistication. The compact and portable charging case easily fits in my pocket or bag, making it extremely convenient to carry around. In conclusion, the Samsung Earbuds are a true marvel in the world of wireless headphones. With their exceptional sound quality, comfortable fit, reliable connectivity, impressive battery life, and intuitive controls, they undoubtedly offer an extraordinary audio experience. Whether you're a music lover, fitness enthusiast, or simply someone looking for a remarkable pair of earbuds, Samsung Earbuds are worth every penny. Trust me, once you try them, you'll wonder how you ever lived without them.
I would recommend this to a friend - Pros mentioned:Battery life, Price, Sound qualityCons mentioned:Accessories
Rated 4 out of 5 stars
Value Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't resist the price 69% off retail (nice) I took 1 star off for presentation (the outer box was pretty disgusting, sticky, hopefully from tape lol) and missing medium size silicon ear pieces. My charging case is in good condition and the buds are excellent also the usb to usb-c and other 2 size silicons were both factory sealed unused. On the buds themselves they're about 5 times better than my only other skull candy blue tooth buds and I'm using an LG phone so probably only prob at 85% peak efficiency. They rival the depth of a pair of over ears with HiFi Quad DAC. They lasted me almost 5 hrs on a full charge. Happy overall just maybe stay away if its a gift you do roll the dice buying used. Expect poor presentation and want those medium silicons
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title: The Perfect Sound Companion - Samsung Earbuds Shine Bright! Rating: ★★★★★ As a dedicated music lover and tech enthusiast, I recently had the pleasure of trying out the Samsung Earbuds, and I must say, they have absolutely blown me away. These earbuds are truly a game-changer, delivering an exceptional audio experience that sets a new standard in the world of wireless headphones. First and foremost, the sound quality produced by the Samsung Earbuds is simply outstanding. The earbuds offer a rich, balanced audio profile that brings out the full range of frequencies, from the deep bass to the crisp highs. Whether I'm listening to energetic tracks or mellow tunes, these earbuds faithfully reproduce the music, providing an immersive experience that allows me to truly appreciate the craftsmanship behind each song. The comfort and fit of the Samsung Earbuds are equally impressive. They boast a sleek and ergonomic design that easily conforms to the shape of my ears, providing a secure and snug fit. These earbuds stay in place during all my activities, be it intense workouts or casual walks, allowing me to enjoy uninterrupted music without any discomfort. Wireless connectivity is seamless with the Samsung Earbuds. They effortlessly connect to my devices, enabling hassle-free music playback and calls. The Bluetooth connection remains stable, ensuring uninterrupted audio streaming, and I've experienced no latency or dropouts while using them. One of the standout features of these earbuds is their impressive battery life. They offer an extended playtime that keeps me going throughout the day. The charging case not only provides a safe storage option but also ensures that the earbuds are always powered up and ready to go. Additionally, the quick charging feature is a true lifesaver when I'm in a hurry and need a quick power boost. The Samsung Earbuds also excel in terms of functionality and control. The touch-sensitive controls on each earbud allow for convenient control of various functions like music playback, volume adjustment, and call management. I particularly appreciate the ambient sound feature, which allows me to stay aware of my surroundings without needing to remove the earbuds. Lastly, the Samsung Earbuds are aesthetically pleasing. The sleek and minimalistic design not only looks stylish but also exudes a sense of sophistication. The compact and portable charging case easily fits in my pocket or bag, making it extremely convenient to carry around. In conclusion, the Samsung Earbuds are a true marvel in the world of wireless headphones. With their exceptional sound quality, comfortable fit, reliable connectivity, impressive battery life, and intuitive controls, they undoubtedly offer an extraordinary audio experience. Whether you're a music lover, fitness enthusiast, or simply someone looking for a remarkable pair of earbuds, Samsung Earbuds are worth every penny. Trust me, once you try them, you'll wonder how you ever lived without them.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Ear tips
Rated 4 out of 5 stars
Solid. Need a smaller tip
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Easy to connect. Just hope they could offer different tip sizes so they fit my ears better.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Olive
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Samsung Ear Buds2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung Ear Buds2. They don't hurt my ears like others and I love the color options given. I went with lavender. The sound quality is great and the battery life lasts. Overall a great product.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Just like brand new
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little leary getting refurbished earbuds, but was pleasantly suprised. They work great. They have great battery life which is a must when i listen to books alot. These have a good range that you can be away from my phone before getting interference/disruptions. If i hadnt been the one who bought them i wouldnt have been able to tell they werent brand new. I love them and am so glad I bought them.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 4 out of 5 stars
Great Buds. Amazing Sound. Pretty Color.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better fit than my Galaxy Buds Pro 1st edition. The sound is great and call quality is crisp. I have problems with buds staying in and these still give me some issues especially when I sweat. I normally use them around the house and to take calls. They connect seamlessly for my Galaxy S Ultra 22 to the Galaxy Tab S7. I also have the Galaxy Book Pro and it usually will connect seamlessly with that but occasionally I have to manually connect it. I got them refurbished but they came with the original box and accessories. I had to clean them before using them just because .
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Best buds <3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do everything you want with no issuses other than battery life. Also maybe dont get the black ones if you tend to lose things lol.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend Rated 4 out of 5 stars
Decent value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping my experience with a refurbished item would be more positive. I had the different adapter sizes that were clean and in good condition. The charging case had a few scuffs, which I expected. For a refurbished set of ear buds, it wasn't too bad. Sound is decent. The color is amazing but it is weird that the outer case is white. Once I searched for these via Bluetooth, they were recognized as Earbuds de Carina. I wasn't sure if I was picking up someone near me, so I waited until later to try again. Searched for the earbuds to pair and again Earbuds de Carina showed up. I paired them and went to Google to find the setting to rename them. Now this isn't a huge deal, but for someone that wouldn't know how to rename some earbuds, it is a big deal. You would think during the refurbish process, they would remove any personal settings. Knocking off a star because this should have been done prior to shipping.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend- Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
Truly and utterly Divine
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can one simply put into words the amount of joy these magical little devices have brought my miserable life over these many a-lonesome night. I lie awake each night desperately wishing for the return of my beloved "Vivianna Applebottom" The heiress to the Apple Bottom Jeans fortune, But I presume you were already aware of that. But while I weep away into the night I know that my sobs will be killed by the sweet sweet sound of my Sumsung God sends, lulling my to sleep with the gentle carroning of "Baby by Justin Beiber. ft Ludacris". my favorite love balled. I shall not forget to mention the active noice canceling that can drawn out even the loudest of wails for my beloved. All of this to not mention the absolute steal of a price, no where else can one find such quality sound for such a small amount of coinage, and with the certification of the Geek Squadron no less, fearless warriors who vanquished the nepharious Nerd Heard in the Mariah Carey wars. In short, In a lifetime of disappointment and heartbreak it is trully incredible to be able to find such a wonderful and technologically complex gadget for such a bargain, it's truly heartworming. Perhaps if I shall aquire a pair for my beloved, she might consider returning to me. But only time may tell .Until we may comune again. "R.E."
I would recommend this to a friend - Pros mentioned:Fit, Price, Sound quality
Rated 5 out of 5 stars
Great quality and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grear sound,price and fit. I purchased these as backup since I'm prone to losing them. The quality is better than expected.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
2 Years later and I still use them!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds. It isn't a joke when I say I use these every day for at least 20 minutes to 2 hours. I only have two complaints: the button sensitivity is horrible at times. It isn't even a button; it's a censor. When I had long hair, the censor never worked when my hair was in the way. Tapping doesn't work most of the time, so you wave to swipe them and then push the earbud back only to press the button, defeating the whole purpose of swiping them to begin with. The second thing is that when you whip your head around too fast, the earbuds might fall out, depending on how snug they are in your ear. Noise cancellation works wonders; you wouldn't believe how many times someone scared me when I had these in. The sound quality is pretty impressive; I always listen to it at max volume, and they still haven't shown any signs of damage. The volume can get loud too; like I said, I have them at max volume when I listen to music, and I don't get headaches when I listen for long periods. The battery is solid too, I charge them weekly, and I use them all the time. I'm surprised the battery life hasn't gone to poop.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Ear buds samsung galaxy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for price, good conditions. Im really happy whit my purchase.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend
Rating 4 out of 5 stars with 21 reviews
(21 Reviews)- TechRadarRating, 4 out of 54.0Nick Pino on August 27, 2021
Samsung Galaxy Buds 2 reviewThe second-generation Samsung Galaxy Buds 2 are a huge improvement
Full Review - GizmodoAugust 11, 2021
Samsung's Galaxy Buds 2 Set New Standard for Affordable EarbudsSamsung's $150 earbuds prove ANC isn't strictly a luxury feature anymore.
Full Review - The VergeRating, 4.3 out of 54.3Chris Welch on August 11, 2021
Samsung Galaxy Buds 2 review: nailing the basics with styleSamsung's lightest and smallest wireless earbuds yet.
Full Review - Tom's GuideAugust 10, 2022
Samsung Galaxy Buds 2 review: More affordable noise cancelling earbudsThe $149 Samsung Galaxy Buds 2 is a solid sequel that upholds most of the series' hallmarks, but ignores its biggest flaws.
Full Review - Android AuthorityRating, 4 out of 54.0Lily Katz on April 25, 2023
Samsung Galaxy Buds 2 review: Tiny, mighty, and affordableThe Galaxy Buds 2 are Samsung's best value earbuds for Android. Find out why these are worth a look in our Samsung Galaxy Buds 2 review.
Full Review - Laptop MagRating, 4.5 out of 54.5Sherri L. Smith on August 11, 2021
Samsung Galaxy Buds 2 review: Entry-level price, premium powerThe Samsung Galaxy Buds 2 are small, but mighty
Full Review - Tech AdvisorRating, 4 out of 54.0Dominic Preston on October 15, 2021
Samsung Galaxy Buds 2 reviewThe Samsung Galaxy Buds 2 deliver the best of the Galaxy Buds Pro for less, with ANC, wireless charging, and a colourful, lightweight design.
Full Review - Phone ArenaRadoslav Minkov on August 19, 2021
Samsung Galaxy Buds 2 review – the right sound for the right priceWe take a look at Samsung's newest, lightest, very competitively priced true wireless earbuds with ANC – the Buds 2.
Full Review