Save up to 50% with Cyber Monday Savings EventsEnds 12/2Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $134.99
The previous price was $149.99

Customer reviews

Rating 4.1 out of 5 stars with 1289 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Expert reviews

Rating 4 out of 5 stars with 21 reviews

See all expert reviews
82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,289 reviews
  • Rated 5 out of 5 stars

    Great Ear Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finding the right size ear adaptor these buds sound and fit great! They were good value too and havent had a problem with them providing all the play time I need. The charging case is nice and compact for easy traveling as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished does not mean low quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy buds 2 are amazing. They are confortable, provide great sound, and thr touch/tap functions are convient and customizable. I struggled for a long time to buy these because they are so expensive, but when I saw that I could get them cheaper refurbished I went for it. I have been very happy with my decision. They worked great right out of the box. I was very happy I decided to buy them refurbished intstead of brand new/full price. I have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine out of the box and honestly aside from the dinged up packaging, would never have guessed this is refurbished. Came with two sizes of ear inserts that appeared clean and basically unused. As far as features go, connected easily to my Samsung Galaxy phone and easy to control through the app. Generally impressed with both the active noise cancellation and sound quality in general. Definitely worth the savings and should outperform pretty much everything in its (refurbished) price class.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything I wanted and expected.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these with good hesitation since most of the reviews say these come without eartips or with issues but im pleased that mine came with eartips although only the small/Large ones which is fine for me and the actual buds and case themselves came absolutely spotless as you could convince me they were just an openbox or even new and so far no issues what so ever so safe to say im very satisfied for only paying around 60$ i got near top of the line earbuds and the fact in came in the original box was a very nice detail especially for people who collect those types of things as myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product But Missing a Few Things

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds work great and look great. They come in the original box with the majority of the needed accessories. However, I say majority because mine did not come with a quick start guide or the medium sized ear tips. Had best buy send me another pair to fix this problem but that one also did not have the medium sized ear tips or quick start guide. This may be a problem for some since you need a proper seal on your ear canal to take advantage of the active noise canceling. That can be hard to achieve without the right fit. After talking to customer service about this issue they refunded me $10 for the missing accessories. Overall a good working product but without the right sized ear tips for your ear canal it may slip out and cause annoyance. Pictured below are the ear tips included and how it looked when I first opened the case out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with these!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these ear buds for a few weeks now and I am in love with them. The outer case with white but the inside and ear buds are purple. They fit in my ears perfect with the smaller ear covers attached to them. They come with the bigger ones attached but they are easy to change. The noise level are amazing and drown out anyone around lol...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but mic doesn’t work well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and battery are great. But the mic doesn’t work well at all. That’s the only downside but I don’t like looking schizophrenic talking to my self so I just use my phone anyway. Peace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these buds for a few weeks now and I'm impressed. I bought them refurbished and was pleasantly surprised they looked and felt brand new. Okay let's get to it. Major Positive: They're comfortable! Compared to my Galaxy Buds+, they're still comfortable and painless 2 hours in to listening. I fall asleep with these almost nightly and when I wake up they're still in and still don't hurt me. Minor Negative: I get roughly 3 hours of listening time (without ambient noise or noise-cancelling active) before it's time to stow them back in their case. Major Positive: They charge quickly. I d Use maybe 3-5 hours a day max, and the case charges them about 3 times before I have to recharge it. Not major compared to other buds but I'm content. Minor Negative: The sleek design makes them a little bit easier (easier than Galaxy Buds+) to fumble them when pulling them out of my ears in a hurry. Side Note: I was initally peeved that I couldn't use ambient noise with only one Bud in; turns out I just needed to fix a setting in the Galaxy Wearable app. Earbud settings > Accessibility > Noise controls with one earbud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was missing eartips for the buds. I love the ambient feature! You can hear things around you. They have a great soundand really good battery life. Overall great purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are really good, thew work great, and the size is perfect for my small ears, cause its difficult to find ear buds that fit. The product was with the accessories but didn't include the original box. I think it worth it cause i save money and they work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished Buds 2. Good but missing few things

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's clean, no scratches, but no box and missing tips too. There is a manual and usb. I got the small tips and not sure if the other pair were medium or large. I think they're medium. It's still kind a loose for me. Still deciding if i should return them. However not sure if the replacement will be the same. (Incomplete tips)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and Good quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost one of my earbuds and decided to replace it with this one, which is the exact same model. Surprisingly, it works just the same, without any issues or problems. I would recommend it to friends and family based on the price and great quality you're getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional value earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, they give my Beats a run for their money. They are very comfortable. The setup was very easy with my Samsung phone and tablet. After having mine for a few weeks, I bought my daughter a pair for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Comfort and SOUND!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while I got this. Condition: I have read reviews about people getting lemons. However, i received almost brand new looking ones. The only two issues (negligible) were: 1) Missing tips ( a pair was missing) 2) Device was not restored to factory settings before shipping to me. The previous owner's name was still there. Buds themselves: For the price, these has to be the best sounding buds. ANC is sub-par but the sound and mic quality makes these buds a true value for money champ. I have used sony 1000xm3 and 1000xm4, the fitting always struggled for me, my right side would always drop with them. However these don't have that issue, I can even sleep in these (and they are still in the ear in the morning).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy ProBuds2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and fits comfortably. Only wish the base charge lasted longer. Head phone battery lasts quite a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, do a great job.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an year ago, still in mint condition, charges last very long, audio quality crisp, up there with the better iems for music quality, no compatibility with apple to use full features but still works if you set shrotcuts on a samsung device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All expectations exceeded

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let refurbished fool you, these are the same as new for 1/3 the price and they are amazing. No cleaning needed, wonderful battery life. And the audio is extremely crisp.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Came dirty with no ear tips.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came dirty and didn't have the tips at all, fortunately cleaning them was easy and I had another pair of headphones that had compatible ear tips but they should not be included in the product description if they aren't guaranteed, I'll still have to purchase replacement tips because the ones I have are almost worn out. The product works as it should so far but I've only had them for a few hours.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't get everything.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a review of best buys refurbished item quality. Earbuds not perfectly cleaned and missing M sized tips. Just know there's a chance if receiving an incomplete product. Same happened with the refurbished buds pro I got from best buy so it is a widespread issue that I have experienced. The earbuds however work amazingly. No issues there. 5 stars for that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best one ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they have the best sound and last longer..

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4 out of 5 stars with 21 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about noise isolation, reliability, design and comfort. Editors are less positive about soundstage and have mixed opinions about treble quality. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 89/100 = Very good quality.
  • TechRadarRating, 4 out of 5Nick Pino on August 27, 2021

    Samsung Galaxy Buds 2 reviewThe second-generation Samsung Galaxy Buds 2 are a huge improvement

    Full Review
  • GizmodoAugust 11, 2021

    Samsung's Galaxy Buds 2 Set New Standard for Affordable EarbudsSamsung's $150 earbuds prove ANC isn't strictly a luxury feature anymore.

    Full Review
  • The VergeRating, 4.3 out of 5Chris Welch on August 11, 2021

    Samsung Galaxy Buds 2 review: nailing the basics with styleSamsung's lightest and smallest wireless earbuds yet.

    Full Review
  • Tom's GuideAugust 10, 2022

    Samsung Galaxy Buds 2 review: More affordable noise cancelling earbudsThe $149 Samsung Galaxy Buds 2 is a solid sequel that upholds most of the series' hallmarks, but ignores its biggest flaws.

    Full Review
  • Android AuthorityRating, 4 out of 5Lily Katz on April 25, 2023

    Samsung Galaxy Buds 2 review: Tiny, mighty, and affordableThe Galaxy Buds 2 are Samsung's best value earbuds for Android. Find out why these are worth a look in our Samsung Galaxy Buds 2 review.

    Full Review
  • Laptop MagRating, 4.5 out of 5Sherri L. Smith on August 11, 2021

    Samsung Galaxy Buds 2 review: Entry-level price, premium powerThe Samsung Galaxy Buds 2 are small, but mighty

    Full Review
  • Tech AdvisorRating, 4 out of 5Dominic Preston on October 15, 2021

    Samsung Galaxy Buds 2 reviewThe Samsung Galaxy Buds 2 deliver the best of the Galaxy Buds Pro for less, with ANC, wireless charging, and a colourful, lightweight design.

    Full Review
  • Phone ArenaRadoslav Minkov on August 19, 2021

    Samsung Galaxy Buds 2 review – the right sound for the right priceWe take a look at Samsung's newest, lightest, very competitively priced true wireless earbuds with ANC – the Buds 2.

    Full Review