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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 55 reviews

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80%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Geek Squad Certified Refurbished Galaxy J3 phone. They appreciate its affordability, especially for those looking for an inexpensive option. The unlocked feature is also a plus for travelers who need a phone that can be used with different carriers. Customers also find the phone's small size to be convenient and easy to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-55 of 55 reviews
  • Rated 5 out of 5 stars

    Awesome purchase for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cell phone for my 14 year daughter and she loves it. She loves all the features and is very happy. I would highly recommend this cell phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second refub Samsung purchase. Although the first seemed to function adequately, this second unit is not holding a charge, much worse than the first. Otherwise seems to function ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Refurbished Cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unlocked cell to use abroad. Tested the camera and video before leaving and it worked. Once abroad the fone had talking issues I could hear incoming calls but not outgoing call. I tried everthing to make it work and nothing worked. Worst of all the 15 day returned policy expired while I was there, so I lost my money. I Should have spent a little extra to buy a new but who knew.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for being refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased refurbished phones from other companies, out of all, this refurbished phone works just as it should when brand new!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok pgone for the price. Its quite slow and lacks memory. Also battery dies fast. It wont last a day. There is also no wifi calling.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works just fine. If you are looking for an inexpensive unlocked phone, This is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's better smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I send this phone my mother and she said I like this phone it has every thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a but skeptical at first but so far no complain. The phone works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Low Cost Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you want a functional low cost phone, this is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cell Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cell Phone is working very good so far, I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this phone. It's a great phone at this price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap packing & long wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in a very cheap fashion and it took 2 weeks . Not cool ! The phone was clean and worked fine . Overpriced junk for my taste . Happy to be an iPhone user again . Samsungs are so played out 2017 version of a blackberry curve

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly we thought the refurb was worth the buy. Then the mic quit working within the return period but we were forced to pay the difference to get a new one instead of being able to just exchange it for another refurb.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Decent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone sometimes have problems with audio/hearing. Phone is muted when call is made and have to turn off phone turn on again to hear the person that's calling.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great but the one I recieved was defective..... I got the wrong battery so then I called Best Buy adn they reshipped it for me.. The second was also came with the wrong battery. So, eventually I will have to return both. Was expecting more from Best Buy services.

    No, I would not recommend this to a friend
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