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Customer Ratings & Reviews

Your price for this item is $84.97
The comparable value price is $1,249.99

Customer reviews

Rating 3.6 out of 5 stars with 7 reviews

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71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Hybrid zoom
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Still an amazing flagship in 2024

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone still impresses in 2024. It still feels every bit a premium flagship phone that hasn't really been left behing even by 2024 flagships. The 10x optical zoom with up to 100x hybrid zoom sounds like a gimmick, and it really would be if not for some stellar assistance to get things in focus from the phone. Shots of the moon are incredible, along with many other applications. Also this phone is still being supported by Samsung with updates that are likely to last another year or 2. Performance is still great. The screen is also still elite with only top end full daylight brightness falling short of the elite 2024 models. The only major demerit for an S21 Ultra in 2024 is the battery life, it hasn't aged well and seems to be 60% or so of the current S24 Ultra. This is a combo of degradation of the old along with advances on the new. As far as the specimen received from Best Buy, it didn't disappoint. The screen and body looked new, the only issue was a finicky, but usable charging port.

    I would recommend this to a friend
  • Pros mentioned:
    Enhances travel experiences, Hybrid zoom

    Rated 5 out of 5 stars

    This phone has many improved features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as a gift for my father, and he is thoroughly enjoying it. He has a passion for traveling and photography, and this phone's superior camera quality greatly enhances his experiences.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    I like Samsung galaxy s21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage is better than galaxy s20.i used to have galaxy s20 ultra its good phone and upgraded to s21.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SamuelEto, thank you for sharing your thoughts with us about your Samsung Galaxy S21 Ultra. We are so pleased to hear you are enjoying the upgrade to your device and the enhance capabilities. Please, feel free to reach out to us at any time if you have questions or experience anything you believe to be out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Samsung s21 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone about 2 months ago and it's great and for the price I paid makes it even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 21 Ultra

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Received it quick. I really enjoy my phone and it is great quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hi I was eating you I wasn't fooling people

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good afternoon everyone, this product is very good, but they only tell you that it is 256 GB and they send you one of 128 and then they send it to you blocked for a company.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overpriced, Paint chips, Scratched screen

    Rated 1 out of 5 stars

    Rip Off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this product and it had horrible scratches on the screen, paint chips all long the edges on all sides. BB is charging too much for the condition of their refurbished products. Same thing happened with a TV we recently purchased. I will be returning this as it is unacceptable for $400.

    No, I would not recommend this to a friend
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