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Your price for this item is $269.99
The previous price was $1,249.99

Customer reviews

Rating 3.8 out of 5 stars with 5 reviews

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Expert reviews

Rating 4.3 out of 5 stars with 30 reviews

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Hybrid zoom
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Still an amazing flagship in 2024

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone still impresses in 2024. It still feels every bit a premium flagship phone that hasn't really been left behing even by 2024 flagships. The 10x optical zoom with up to 100x hybrid zoom sounds like a gimmick, and it really would be if not for some stellar assistance to get things in focus from the phone. Shots of the moon are incredible, along with many other applications. Also this phone is still being supported by Samsung with updates that are likely to last another year or 2. Performance is still great. The screen is also still elite with only top end full daylight brightness falling short of the elite 2024 models. The only major demerit for an S21 Ultra in 2024 is the battery life, it hasn't aged well and seems to be 60% or so of the current S24 Ultra. This is a combo of degradation of the old along with advances on the new. As far as the specimen received from Best Buy, it didn't disappoint. The screen and body looked new, the only issue was a finicky, but usable charging port.

    I would recommend this to a friend
  • Pros mentioned:
    Enhances travel experiences, Hybrid zoom

    Rated 5 out of 5 stars

    This phone has many improved features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as a gift for my father, and he is thoroughly enjoying it. He has a passion for traveling and photography, and this phone's superior camera quality greatly enhances his experiences.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    I like Samsung galaxy s21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage is better than galaxy s20.i used to have galaxy s20 ultra its good phone and upgraded to s21.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SamuelEto, thank you for sharing your thoughts with us about your Samsung Galaxy S21 Ultra. We are so pleased to hear you are enjoying the upgrade to your device and the enhance capabilities. Please, feel free to reach out to us at any time if you have questions or experience anything you believe to be out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Samsung 21 Ultra

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Received it quick. I really enjoy my phone and it is great quality.

    I would recommend this to a friend
  • Cons mentioned:
    Overpriced, Paint chips, Scratched screen

    Rated 1 out of 5 stars

    Rip Off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this product and it had horrible scratches on the screen, paint chips all long the edges on all sides. BB is charging too much for the condition of their refurbished products. Same thing happened with a TV we recently purchased. I will be returning this as it is unacceptable for $400.

    No, I would not recommend this to a friend

What experts are saying

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Rating 4.3 out of 5 stars with 30 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about connectivity, reliability, screen and design. Editors are less positive about sound and portability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 88/100 = Very good quality.
  • gsmarena.comGSMArena Team on July 15, 2021

    Samsung Galaxy S21 Ultra long-term reviewThe S21 Ultra is Samsung's second shot at an S-series Ultra flagship, and here's something interesting we figured out about the company. More often than

    Full Review
  • TechRadarRating, 4.5 out of 5Matt Swider on July 5, 2021

    Samsung Galaxy S21 Ultra reviewThis is Samsung's new best smartphone and we've tested it thoroughly. With a 108MP camera and 100x zoom, this is the Android to get if you want lots of close-ups.

    Full Review
  • GizmodoSam Rutherford on January 21, 2021

    Samsung Galaxy S21 Ultra Review: The Most Maxed Out Phone for the MoneyThe iPhone 12 Pro Max might have slightly faster performance, but the S21 Ultra has got the bag, the toolbox, and big 'ole 10x zoom lens.

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  • The VergeRating, 4.3 out of 5Dieter Bohn on January 21, 2021

    Samsung Galaxy S21 Ultra review: the real dealIt's finally, truly "Ultra."

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  • Tom's GuideRating, 4 out of 5Mark Spoonauer on July 6, 2022

    Samsung Galaxy S21 Ultra reviewThe Galaxy S21 Ultra had been the best Android phone yet with dual zoom lenses, a stellar display and excellent battery life. But that was before the Galaxy S22 Ultra debuted.

    Full Review
  • Digital TrendsAndy Boxall on January 21, 2021

    Samsung Galaxy S21 Ultra review: 2021's true S Series phone, and the best yetThere may be three new Galaxy S Series phones this year, but only one really fulfills the criteria we expect from the range, and that's the Galaxy S21 Ultra.

    Full Review
  • Android AuthorityRating, 4.5 out of 5David Imel David Imel on January 21, 2021

    Samsung Galaxy S21 Ultra review: Ultra refinedSamsung's 2021 super-flagship is a powerhouse, but is it worth the high price tag? Find out in our Samsung Galaxy S21 Ultra review.

    Full Review
  • PCWorldRating, 4 out of 5Michael Simon on February 22, 2021

    Samsung Galaxy S21 Ultra review: All of Android for somewhat lessThe Samsung Galaxy S21 Ultra is less expensive than the S20 Ultra, and it's still Samsung's best and most full-featured phone to date. It is very big, though.

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