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Customer Ratings & Reviews

Your price for this item is $220.49
The comparable value price is $1,199.99

Customer reviews

Rating 3.9 out of 5 stars with 46 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Galaxy S22 Ultra 128GB (Unlocked) for its excellent camera quality, good overall performance, and fair price. Many customers are particularly impressed with the camera, describing it as "very good" and praising its superb quality. Others appreciate the phone's overall performance, noting its great audio, smooth operation, and attractive design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 46 reviews
  • Rated 5 out of 5 stars

    Samsung ultra s21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I bought it a few months ago still working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with fair price. Nice material for gift

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blacklisted phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy sent a blacklisted phone and are not even ready to help when i walked into the store Geek squad support in Bellevue. The only option is to return the phone is what they got to say. They did not even check with network providers or if the IMEI number is blocked by provider. I managed to find this info online and by going to my service provider. When returning phone i asked if there is anybway to get me an alternate phone and they say nothing avaialble in Tukwila. Lot of time and money wasted on this and a poor customer experience and satisfaction.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio on music and calls. Love the pen and the clarity of the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has nothing wrong, its comes without the original box but still great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung 22 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for signing deals, taking pictures, making notes on text, email, photos, and snapshots for customers and my design team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't tell it was a refurbished phone if it wasn't for the aftermarket spen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S22 ULTRA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone ..samsung technology i s the BEST of The BEST.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone love how it works.. definitely gonna buy the newer one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery and antenna

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone and put it on charge and the battery died within 30 minutes and the phone after trying to hook it up wouldnt keep signal and version said the antenna was bad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with only phone and charger pretty good deal for only 860.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Is Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my wife and its good as new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is not original, when registered with my phone company it shows another name, and the phone stopped receiving calls, it completely lost the signal, now it only works with WiFi

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reach for the stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to switch to the iPhone 14 pro max for a year and seen this for a great price and decided go back to a more familiar eco system/os and in completely satisfied with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Locked phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in perfect condition, like brand new, but was locked. Reported like stolen or payment due.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good phone but sometimes is a little slow, example; when you open the camera app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got a great deal.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Googled show me the phone with the best picture and I got an s22 Ultra. thank goodness for Best Buy's Geek Squad I Trust them implicitly and got a great deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone is not what I expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience with this phone has been horrible. I have returned this three times. Thinking the 3rd time would be my last. But no. Camera has a delay, messages have a delay. I'm not getting any service at my work. And with my old phone I did get service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Poorwatch, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S22 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your S22 Ultra and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support for further information assistance and/or troubleshooting. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    V nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was v nice thanks and good deal o will always buying from here

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone would not stay connected to the network. I tried a new sim card, refreshing settings and all other recommended trouble shooting with no success. I was able to return the phone but I am having to eat the cost of the protective screen cover I had installed (roughly $80). This was my first experience buying a refurbished product, I will not be buying another.

    No, I would not recommend this to a friend
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