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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 73 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished Galaxy Watch Active2 Smartwatch 40mm Aluminum for its perfect size, suitable for various wrist sizes. However, concerns are raised regarding its battery life, as multiple charges are often needed. Additionally, some customers have experienced durability issues, particularly with the back of the watch falling off frequently. Furthermore, the lack of packaging and instructions upon delivery has been a point of dissatisfaction among buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 73 reviews
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value got it for the cheap as a refurbished product. Looks and works as if brand new not one problem with the watch yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch, great price!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch with lots of features (more than my wife will likely use), great watch for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch has some good basic features. Not too big on a petite wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrlaing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new new watch great deal for the money .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch works greats easy pairing now i ahve samsung everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look. Awesome features! My wife absolutely loves it!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay..but there are better options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Watch Active2 Smartwatch 40mm Aluminum - It was nice, but not what I was looking for. I also purchased a Samsung Active 4 and used them both for a couple days. The Active 4 beat the Active 2 in all aspects.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect gift!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch!! The battery dies fast but overall its a great watch!! Easy to work and texting is easy too. You can also find lots of watch bands on Amazon to fit the watch too!!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    I want to upgrade but it still works great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as expected. The back did come off. I just super glued it and have not had any performance concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend. She hasnt had but one problem with it. Once it was updated she was fine. Now feels naked without it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished is garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure a new watch would work just fine, but the refurbished one I got is a piece of garbage. The touch screen function is terrible, only works when it wants to and it's almost as if the dam thing is somehow haunted. It just randomly opens different applications or widgets or whatever they call them. DO NOT buy a refurbished item from Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung active 2 smart watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this watch for my mom. Her only disappointment is that it was freezing uo on her. Waiting for the replacement

    I would recommend this to a friend
  • Cons mentioned:
    Color mismatch

    Rated 1 out of 5 stars

    Refurbished samsung watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this watch at first thinking its refurbished but will be useable however, the belt wasnt pink it was more like black and the box was already open. I had to return this product right away

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Heart Rate didn't work, unfortunately

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek looking and easy to navigate, paired well with my Samsung Galaxy. Unfortunately the heart rate monitoring wouldn't work for me. I tried all the tips and advice (rebooting, cleaning, changing locations, etc) to no avail. When I looked online this seems to be an issue for a lot of folks. Returning this one and trying a Garmin.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Confused

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item, it came without directions. Didn't understand the charging port

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Watch via Best Buy's Geek Squad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Galaxy watch was shipped directly to my home without a hitch. Handy how is worked. That is I found the watch on the Samsung website and they processed the order via Best Buy. Easy return policy but wasn't required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch! Old watch kept turning off (even when charged). Was worried about the 'Pink Gold" color but it is beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been looking for this watch for awhile now. It was exactly what i needed. Simple to use and very accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch by Samsung like all thier products. Long battery life and good software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful watch bought for wife for valentine's day and she hasnt taken it off.

    I would recommend this to a friend
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