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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4 out of 5 stars with 73 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished Galaxy Watch Active2 Smartwatch 40mm Aluminum for its perfect size, suitable for various wrist sizes. However, concerns are raised regarding its battery life, as multiple charges are often needed. Additionally, some customers have experienced durability issues, particularly with the back of the watch falling off frequently. Furthermore, the lack of packaging and instructions upon delivery has been a point of dissatisfaction among buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-73 of 73 reviews
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really overall all my expectations. The watch works really good and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy active 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my purchase. Recieved it in good timing and was packaged very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beauty!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sleek and comfortable! Fast and honestly just perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good battert life. Very comfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back kept falling off. Could not be fixed. Waste of a Christmas gift.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Not connectable

    Rated 1 out of 5 stars

    No service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy refurbished. It would nit conhect to phone and Verizon couldn't ase it to my account.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 months. Today it started buzzing then died. Lesson learned. Refurbished garbage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good Refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not upto the quality. Packaging was very bad. Not to recommend atleast Refurbished one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The watch wont charge, that's the 2nd one that yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch wont charge, that's the 2nd one that you guys sent me and it's the same issues, can i have my money back please?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good bargin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my first one but best buy replaced it without hassle. This one seems to be working well other than the battery only lasting a day. I'm happy with purchase and the money I saved. Best Buy also had wonderful customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy smartwatch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price , awesome product, would definitely buy another

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Dont buy refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this watch for just a few days and the battery couldnt even last 12 hours.. i dont blame the watch though. I lt was Geek Squad Refurbished and i dont think they did their job very well. And when i went to exchange it, they said that was the very last Active 2 they had in all of Best Buy. And wouldnt even offer a discount on the latest model.

    I would recommend this to a friend
  • Cons mentioned:
    Color mismatch

    Rated 1 out of 5 stars

    None

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get my band to match i got a black band I have since aquire about my band with no answer

    I would recommend this to a friend