Customer Ratings & Reviews
- Model:
- GSRF SM-R820NZSAXAR
- SKU:
- 6414649
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Durability
Rating 4.2 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Geek Squad Certified Refurbished Galaxy Watch Active2 Smartwatch for its long battery life, user-friendly interface, and reasonable price. Many users have expressed satisfaction with the watch's ability to last for about a day on a single charge, while others have praised its intuitive design and ease of use. The watch is also considered to be a great value for the price. However, some customers have noted that their watch arrived with a scratched screen.
This summary was generated by AI based on customer reviews.
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my wife, an upgrade to the Gear S2 she previously owned. She loves the new capability the Active 2 offers. Her biggest positive is the speaker function which allows her to answer the phone using the watch. Screen is excellent, and only con would be not having a bezel like the other Samsung watches to navigate.
I would recommend this to a friendGreat watch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Discover a superior fitness experience with the Galaxy Watch Active 2. Connect to your favorite apps from your wrist and keep an eye on your wellbeing with advanced health monitoring features.
I would recommend this to a friendRefurbished
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know its refurbished, but it was so scratched all around the face it made it look so used and unflattering.
I would recommend this to a friendGalaxy active watch 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked good, but I ended up returning it, it did not do all the functions. I ended up ordering a new one from Samsung.
No, I would not recommend this to a friendDoes what it's suppose to do!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch! Sure does what it's designed to do! No issues with the certified product!
I would recommend this to a friendCame without a Charger, Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Long awaited arrived without a charger. Going to BB to buy one.
No, I would not recommend this to a friend- Cons mentioned:Refurbished
Dont purchase refurbished, unless you pay for the
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, i have learned ny lesson. Dont purchase refurbished. Now, i loved the watch. It just didn't function as it was supposed to, and i had to end up purchasing a new watch 4.
I would recommend this to a friend Don’t trust water mode
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch, second one we’ve owned. Samsungs water-resistant explanation and coverage thereof is insanely vague and can only be found in one of their manuals. It’s not only depth, but also “time in water.”
No, I would not recommend this to a friendSmart watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister absolutely loved it! Makes perfect birthday present.
I would recommend this to a friend- Cons mentioned:Scratched screen
Refurbished watch was scratched
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got to my vehicle and opened the box the face had a deep scratch. It was refurbished, I brought it back and exchanged it.
No, I would not recommend this to a friend Arrived not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item arrived DOA and never worked. I had to get credit back and order a new one.
No, I would not recommend this to a friendGalaxy active 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good watch n was in very good condition just need more memory
I would recommend this to a friendSamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing, tracks everything that I do. I recommend this to anyone
I would recommend this to a friendBest watch ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still used and love it, water proof and durable...
I would recommend this to a friendDidnt even last a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this watch to my husband for his birthday on May 29th and it hasnt even been a month and its already stopped charging and now wont turn on. I would return it but i cant find my confirmation email. So disappointing because he was excited to have a smart watch
No, I would not recommend this to a friend- Cons mentioned:Charging issue
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is all plastic and back falling off because the plastic breaks where the screws are. Samsung refused to do warranty on it calling it "physical damage". Now we put it on charger and have to press it put the phone over to make it charge.
No, I would not recommend this to a friend Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The touch screen doesn't respond to touch. It comes on but that's it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Amanda Lampert. Thank you for bringing this to our attention. I see you have some concerns with Samsung - Geek Squad Certified Refurbished Galaxy Watch Active2; screen not responding. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here are some links that can help you.
Samsung smartwatch screen is slow, frozen or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
REPAIR PRICING LINK https://www.samsung.com/us/support/repair/pricing/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144313507
Have a great day.
^Charles
