Customer Ratings & Reviews
- Model:
- GSRF SM-R820NZDAXAR
- SKU:
- 6413597
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Durability
Rating 4.2 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Geek Squad Certified Refurbished Galaxy Watch Active2 Smartwatch for its long battery life, user-friendly interface, and reasonable price. Many users have expressed satisfaction with the watch's ability to last for about a day on a single charge, while others have praised its intuitive design and ease of use. The watch is also considered to be a great value for the price. However, some customers have noted that their watch arrived with a scratched screen.
This summary was generated by AI based on customer reviews.
Great product and great technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great technology, highly recommended for all ages
I would recommend this to a friendsmart watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little difficult pairing to phone after that everything seems to be working fine.
I would recommend this to a friendWatch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch. Really enjoying it. I would recommend it to anyone.
I would recommend this to a friendThis is exactly what I've been looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is exactly what I've been looking for...not a big fan of the band but that can be fixed
I would recommend this to a friendGreat watch for a good price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had the S3 Frontier previously and this is a good upgrade over the S3 Frontier.
I would recommend this to a friendWorks great. Awesome deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was as described. works great. Can't tell that it was refurbished.
I would recommend this to a friendNice watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch. Easy to us, easy connection to Samsung phone. Great features.
I would recommend this to a friendWhoo hoo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fun !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@!!@@@@@@@
I would recommend this to a friendWas a perfect buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smartwatch is wonderful, all apps and his quality is awesome.
I would recommend this to a friend- Cons mentioned:Customer service
Late
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upsetting that it got lost in the mail. Did not get it in time for Christmas like I hoped. Tried to cancel but they sent it to me anyways. Going to return now.
No, I would not recommend this to a friend Great smartwatch for beginners!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smartwatch. The interface is pretty instinctive to operate. Not too bad of a learning curve. I wish there were more apps/things to do in the watch though. I feel like the iwatch would have more apps. However, it's pretty good for a beginners watch.
I would recommend this to a friendWatch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my husband and he loves it!!!! Def a good buy!
I would recommend this to a friendDon’t buy it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was very poor quality. I got the wrong color and it came in Spanish. We had to reset to factory settings just to use. No books or anything.
No, I would not recommend this to a friendDOA
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was broken on arrival, in came in a box with bubble wrap wrapped arround the watch, no box or anything, the watch would not pair with my phone at all and got super super hot to the touch, i retured it and bought a new one with out any problems, i honestly expected more from geek squad, please test your products before sending them out
No, I would not recommend this to a friend- Cons mentioned:Functionality
Didn't work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for Christmas. Never worked, returned to store for a full refund.
No, I would not recommend this to a friend Not compatible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my watch but I wish I would have known I would be unable to tranfer my number and use it as its on line instead of just Bluetooth when i bought it...its usually always connected to Bluetooth i left my phone at home last night and it didnt work...got it in February so I'm highly upset cuz I know I cant return it
No, I would not recommend this to a friendWatch sucked
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch stopped working and they will not take it back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for purchasing Samsung Galaxy Watch Active2 and leaving a review here. We sincerely apologize that it stopped working. We at Samsung only want our customers' best welfare while using our products. Let me help. Here's a troubleshooting link when your Samsung smartwatch will not charge or turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Another helpful link when your watch randomly shuts down:
https://www.samsung.com/us/support/troubleshooting/TSG01003233/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144241240
Thank you for choosing Samsung!
-Remie
- Cons mentioned:Charging issue
Battery wouldn't charge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the watch and it wouldn't charge. Had to return.
No, I would not recommend this to a friend i like it so much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect, i like it so much. i hope it have sim card also
I would recommend this to a friendFell apart after 18 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal dislodged after a year but I had Geek Squad protection. Samsung no longer repairs this watch, so I got credit for the newer model. While it lasted it was fine although the sleep info wasn't accurate on occasion.
No, I would not recommend this to a friend
