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Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $449.99

Customer reviews

Rating 4.1 out of 5 stars with 78 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers consistently note the positive overall performance of the Geek Squad Certified Refurbished Galaxy Watch5 Pro Titanium Smartwatch 45mm BT. Users find it great and fun to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-78 of 78 reviews
  • Rated 5 out of 5 stars

    Samsung watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch works great. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and he absolutely loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, for people who don’t want to spend a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good deal, worth the price and works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time2talk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my husband, he loved it! W are still learning all the things it can do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Descent watch, but refurbished...no go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished and alot of things didnt work. I couldnt get the watch to connect to my phone, or properly update, and after going to geek squad, I ended up returning the watch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely DISGUSTING - Gross in so many ways!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, I want to be clear - I would recommend the model to a friend - I wouldn't recommend a refurbished one from BestBuy. Absolutely disgusting - with refurbished you expect certain things such as minor scratches and scuffs. However, what you don't expect is to see it look like someone chewed on it. Furthermore it was absolutely filthy - after a brief wipe down with an lens cleaning tissue - the tissue was black from the dirt it took off. Then taking the strap off - the amount of build up of stuff ( I don't really want to know what it is ) that I was able to scrape off was nauseating. Again, I bought this expecting some slight physical blemishes - I was realistic going in to this - I didn't expect to be disgusted to the point where I had to do a deep cleaning and buy a brand new strap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WILL NOT HOLD CHARGE FOR MORE ThAN 8 HOURS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy!!!! This piece of garbage will only stay charged for 8 hours!!! Absolute Nonsense. It also LOVES to disconnect from your phone and you need to reset and re-pair everything . I have never been so upset with something in my life. The band design is awful too! The release button is is contact with your wrist at all times so it randomly lets loose. I bought this as a refurb> so glad I didn't pay full price. All this faultiness started conveniently after the 45day return window. Now its worth $30. YUK!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only fo samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t use with my iphone . Unfortunately i cannot use

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished and filthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came to us filthy. Doesn't connect to the phone fir notifications. My husband jyst sues it for the time function at this point.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Watch is a bit much tech wise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it is for someone, it's just not for me...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. The main feature i bought this for (the blood pressure monitor), is disabled in the U.S. It would be nice if Bestbuy would remove it from it's specs and advertising.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUY NEW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad refurbished TRASH. The watch came with scrached screen, beat up frame, used straps and had rusting screws. BUY NEW. Avoid paying for this type of trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong item twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to order this item twice and each time, they tried to give me the wrong item. Wont try to order any watches from BestBuy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch no longer supported by Samsung Health. Will not monitor sleeping.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero quality is not even a refurbished watch is just nasty watch that someone trade in quality is zero

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't advise anyone to buy it. I’m not satisfied at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung at its finest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is one of Samsungs best wearable on the market right now

    I would recommend this to a friend
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