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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 366 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional battery life, affordable price, and stylish design of the watch. Many customers were impressed with the good condition of the refurbished product, with some even stating that it appeared brand new. There were a few complaints about the limited number of available apps and some customers received their watches in a dirty condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 366 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an awesome product, you can buy it with your eyes closed and you won't regret it. However, if you have small arm circumference this could be too big for your arm.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Functionality

    Rated 5 out of 5 stars

    love this watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it when it was on sale and I regret not buying it sooner...battery life last me about 3 days for day to day use if you lower your screen brightness but the watch has an auto feature so you don't have to adjust it during sunny days and pairing with my phone is so smooth with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Samsung Smart watch. My first was the original Samsung Gear with Camera. I liked it, but never really liked the squareness of it. I like the Gear S3's round shape and touch screen with turning top bezel. So far, so good. 4 star only due to scratch on the bezel. Would recommend. Works great on Wifi and bluetooth and the Samsung Pay ability is awesome. NO need to pull out my phone or my wallet anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality, Overall performance

    Rated 5 out of 5 stars

    Nice Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure that I would like this watch as it turns out I really like it been wearing it every day think it looks great. I like the facer app that allows me to change my watches whenever I want.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Functionality

    Rated 5 out of 5 stars

    Watch is everything i was expecting and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything i need from it, i can reply to text messages very easily, customize it to my liking, change my music thats playing off my phone and it lasts around 3 days on a single charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had held off from buying a smart watch for a while because I couldn't find one with all the features and good apps to have. This watch is great. It has a nice battery life. I get a couple of days out of it. I like that the face turns to help make selection. I think the only thing I would like different that this watch doesn't have is a camera that does live video or camera ability. I haven't used the music feature yet but everything that I have is great and I have added a few apps to help. I plan to buy a additional wrist band to help me with matching earth tone colors. I would have to say following the smart watches over the years this is about the best one on the market to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My favorite workout watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, the rotating bezel is a game changer. I do own a Garming Fenix 3 and a Fossil Q 3 (Android Wear). By far I like to use the Gear for my workouts and runs the best. One of my favorite features is that I can connect my wireless buds to this and go for a run with nothing but my watch and my earbuds. App store sucks and S Voice is a joke.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality, Overall performance

    Rated 4 out of 5 stars

    Great watch good looking and smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch good looking and same functionalities as Apple Watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I freaking love this watch. The battery lasts 3 days before needing a charge, it's compatible with the Pixel XL, the Samsung health is super useful, and so is the find my phone function. I love the customizable faces, and the mic / phone feature is beyond good. You can carry in a phone conversation through the watch with your arm at your side and hear the person you're talking to, and they can year you. I'll never have another watch that isn't a smart watch beacuse of this thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch works great for simple smartphone integration. Wish it would integrate seamlessly for atleast samsung apps like Shealth, for example start a run or challange on the phone app it should sync the info on watch. Also needs more apps available, plenty of watch faces but need more actual apps for Tizen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has. Een the 1st smart watch that I have owned with little to no issues. Great. Battery life, swim proof, has all notifications

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great health band but not good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchase this band after having a fitbit for many years. This smartwatch is really nice and has many great features including being able to answer my cell with it and hold a conversation. It is definitely an upgrade from my fitbit. That said, I can't give it 5 stars due to the problem that the battery only lasts a day if using Bluetooth and almost two days without BT. I know it's more feature rich than my fitbit but I still wish it lasted longer before needing a recharge. I could go 3-4 days with my fitbit. Another issue that keeps it from scoring 5 stars is the fact that one can't use barcodes to enter a food item, my fitbit can. This doesn't seem like that hard of a task to include for a watch that does as much as this one does. It will allow entry from other programs like the fitbit program but why should I need another program for something that the others do automatically? I do like being able to change the watchface and many people have remarked that they thought it was a "real" watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. The leather bands were a bit stiff and they hurt my wrists so I got some silicone based ones that handles water better and are more flexible. There are times it seems a bit laggy but that could be due to the fact i don't often restart it. I was able to personalize the screen with personal pictures, the speaker is very loud when using watch to make calls or play music. Battery life is good as well, plus there is a battery saving mode which will make 1 charge last for a few days. Watch needs to be snug on wrist in order to get best automatic show with wrist flick. Overall, I really like it. I got it refurbished and it seems to be ok for the most part. My complaints are minor and not really worth mentioning. E.g. be mindful when sending a quick text from watch because finger may touch the wrong message to send. Also, I see where I sent a response to an email that I never personally did, maybe my hands brushed against the screen and a preprogrammed message got sent in a reply. It is awesome at tracking fitness and giving encouragement. There are even a few games out there for it, so it's a pretty cool watch. The screen is big, I call it perfect. Wish I could make video calls on it though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    App availability

    Rated 5 out of 5 stars

    good watch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well, limited apps, but if you have a samsung phone the samsung watch is a perfect match.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I love the Samsung gear s3 frontier watch that I bought from best buy. If I had any complaint it would be that for one it was a little dirty when I got it and for two I've seen the same watch cheaper brand new and mines a refurbished certified by geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refurbished Gear S3 Frontier Smartwatch 46mm Stainless Steel - Black purchase was indeed a good deal. Because it was refurbished It was as good as new and the price was reduced as well. Hence I received the same quality of a new item with a slightly better price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is made very well and feels great on my wrist. The display is sharp and the rotating bezel and side buttons make navigating the menu a breeze. I wore the watch everyday for 3 weeks, but ended up getting the LG sport watch for mostly one reason, s voice. Samsung Gear uses S voice, and when I would reply to text it never got my message correct. I use Google Voice and Siri all the time and hardly even have an issue, since I use a Galaxy S8 as my phone I had to get an Android Wear watch so I could use Google Voice to reply to my text with voice recognition that actually worked. I think the Samsung Gear is an excellent watch, it just did not do what I needed it to. Samsung Gear uses tizen on this watch instead of Android, so it also has limited apps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the weeks that I have had it in truth I can assure you that it was an excellent purchase. I like how it synchronizes with my S8 + and it is very intuitive. Pro: Water approval, good battery life, good performance. Maybe my criticism would be the limitation of Ram and Rom memory space and few apps. But the rest I recommend it. I liked buying the watch physically at the Best Buy store and including its good protection plan offered by Best Buy, which is quite good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Major scratches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visible chip on the upper area of the screen, plus major scratches around the entire rotating vessel, which are visible depending on the angle and light. The watch itself works perfectly so far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Functionality
    Cons mentioned:
    App availability

    Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose as an extension to my Galaxy S8 plus. Just wish it had a pandora app.

    I would recommend this to a friend
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