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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 366 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional battery life, affordable price, and stylish design of the watch. Many customers were impressed with the good condition of the refurbished product, with some even stating that it appeared brand new. There were a few complaints about the limited number of available apps and some customers received their watches in a dirty condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 366 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    App availability

    Rated 3 out of 5 stars

    Nice design, too few apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartwatch is rugged and has a great design to it. The only downfall is that it doesn't have enough apps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great looking smart watch!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished S3 from Best Buy, it came in a generic box with no paperwork, with all the accessories in pristine condition including the watch itself, so far no problems at all, battery life last a whole day with no issues. Excellent for PoGo players

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    BEST "Android" Smartwatch I've Ever Owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the very BEST "Android" Smartwatch I've Ever Owned! Can get 3 days on a charge compared to not even a full day on a WearOS device. The charging puck is magnetic(very good connection to the watch). Using Samsung Pay at any CC terminal is just the icing on the cake!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shifted from analogue to this is unbelievable. Rugged, reliable. Just wish it had more battery life and same charger as samsung cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always thought smartwatches were dumb and a waste of money. I got this as a bday present. I was wrong. I always rock it, even in my suit as it does not look like some watches out there, and the metal and wood band I bought on Amazon gets me tons of compliments.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fancy Upgrade from my old Galaxy Gear 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished watch and was cosmetically flawless and mechanically sound when received. No issues yet but I did buy the geek squad protection plan just in case. Definitely happy with my purchase and would recommend to those in the market for a smart watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch with a great deal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2 years ago on clearance but it still works great! No regrets in purchasing the discounted version.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 Year Replacement Plan (Read the fine print!!!!)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Gear 3 Classic smartwatch (Geek Squad Certified Refurbished) for $227 online. I add the 2 year replacement plan for $59.99 to protect my investment...Awesome deal!!! Received watch on 5-17-18. 4 days later bezel ceased to rotate smoothly, often requiring muscle to move it. With 2 Year Replacement Plan in effect, I took it to the Morrow, GA location for replacement. Here is the synopsis of my far less than stellar customer service experience. 1.Geek Squad rep examined watch and told me it was supposed to be that way since it was new. (huh?????) 2.Tried to use the 2 Year Replacement Plan 3.Best Buy informed me I would have to pay the $122 difference between the new watch and my malfunctioning Geek Squad Certified Refurbished watch, despite the 2 Year Protection Plan purchase 4.Best Buy did not offer to repair the watch 5.Best Buy did not offer to source a similarly priced replacement 6.At my request, the General Manager printed the 2 Year Replacement Plan and highlighted the, 'at Best Buy's discretion' clauses. 7.I asked for District Manager's name and number. The General Manager wrote down,1-800-Best-Buy and told me, verbatim, "That's all your gonna get" (smh) 8.Nothing was done to acknowledge and rectify the broken watch I had just purchased with a 2 Year Replacement Plan Whatever happened to truth in advertising? When did customer service stop being about exceeding our expectations? Best Buy failed to even meet my expectations in this regard. In conclusion, I left Best Buy with the same broken Geek Squad Certified Refurbished smartwatch I came in with...despite purchasing a 2 Year Replacement Plan. Watch purchased on 5-13-18. Date of this review 5-23-18.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I purchased my brand new Samsung watch I purchased the refurbished watch. It was horrible, The screen had to burn circles inside where it looks like somebody had a screen protector on it and it got too hot. Also on the back of the watch there is a long engraved scratch. The next day I went to Best Buy and purchased a brand new upgraded version for $40 more.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch which is smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Best design, good features. Big screen. People who don’t like big dials may not like this watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new watch but didn't want to spend $300. The refurbished S3 was the perfect option. I am very happy with the condition of the watch and it functions perfectly. I would recommend this route if you want to save some money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical purchasing a refurbished product but ultimately very pleased with condition. Working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best in smart watches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I start. This watch just looks the part , where the others look like toys (Apple watch) . An it's does everything on your wrist . Answer calls talk on your watch act. The rotary dial is to live for. An the battery with screen off last 4 days

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Still going strong!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this watch how over a year ago.. Still going strong and working proficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gear S3 is a great smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great smartwatch. So far it is exceeding my expectations. Works really well with my S7 Edge. Save some money and go with this model vs brand new. Only downside is you don't get original packaging. For me it is not a deal breaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch but battery not as long lasting as adv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch but the battery doesn't last as long as I expected. No problem with it lasting all day but I have to charge it every night. Watch looked brand new and it works quite fine. It doesn't count flights of stairs too accurately however. I like the stand alone features for pictures and music. My LG headphones hooked to the watch and music is very good quality. Overall I have no real problems with the watch and am enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great price refurbished model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the s2. The battery life is exceptional and the sensors are much more accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works and looks as good as a new watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refrab watch because of the price. My husband likes it a lot for the convenience of not having to look at he's phone all the time. He's a 24/7 service tech so the phone never stops. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Had been considering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much thought and researching I decided that I wanted to get this smartwatch. So glad I did. Easy to use very happy with it. I do wish the band was a bit longer as I have large wrists, but it fits fine.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first "Smart Watch" and I love it and everything it can do. I have had a few "fitbits" and never really wore it to long and stop using them. The Frontier fits nice and I dont notice it to much.

    I would recommend this to a friend
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