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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 366 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional battery life, affordable price, and stylish design of the watch. Many customers were impressed with the good condition of the refurbished product, with some even stating that it appeared brand new. There were a few complaints about the limited number of available apps and some customers received their watches in a dirty condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 366 reviews
  • Rated 5 out of 5 stars

    Great smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WATCH! This thing works great with Samsung phones, good battery life, does amazing things, great addition for people with active work and or lives that need to see/send/read messages ASAP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the GG2 but the Frontier is so awesome. I love the rugged design and the size. The larger screen allows for quick and easy viewing of alerts in the form of text messages etc. I wish I could reply to WhatsApp messages from the watch itself but not a dealbbreaker. The health features are great, the step counter does a good job so my Fitbit is now gathering dust. All in all a good buy and I'd recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good battery life for a watch thats been refurbished, easy to change bands, updates are easy to add, screen size is great, bezel hasn't gotten tarnished so far

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung watch. Easy-to-use and great price

    I would recommend this to a friend
  • Cons mentioned:
    App availability

    Rated 5 out of 5 stars

    Great accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a toy anymore - smart watch is beginning to be super useful tool to complement the smartphone. Tizen lacks apps, hopefully this will be addressed soon with popularity of the Samsung platform.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gear S3 Frontier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband, he loves it except he thought it was the one that can receive calls without you phone. This one is not that watch this one connects through blue tooth. Still a great watch, took a star away because if you are working out or do heavy activity the sweat stays in the band and stinks. We replaces the band with a metal one and we no longer have an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Great daily watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept missing my phone calls on my phone. So I wanted to get a watch that inform me when someone called. This watch works perfectly for that. And it was refurbished.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's exciting to hear your watch is getting the job done! Thank you for being the best part of Samsung. ^Ash Samsung

  • Rated 4 out of 5 stars

    Nice looking watch, but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this watch but, after about 30 days of use, I am getting a little frustrated. I have the watch paired with my Samsung galaxy s8+ and I use the Samsung health app to track steps and workouts. I find that, on a daily basis, I have to use the Samsung gear app to reconnect the watch in order to synch with the watch. I have yet to determine the cause.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Track your fitness and stay connected with this refurbished Samsung Gear S3 smart watch. The built-in microphone and speaker make it easy to answer calls hands-free, and Samsung Pay

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch as a thankful gift to my wife. She loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and good service. Watch looks great and function properly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sync to the phone. Speaker is loud and clear unlike the original gear. A little pricy but definitely packed with features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant live without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, all calls and email straight to your watch. Answer calls, reply to texts and leave your phone behind ! Not to mention Google assistant and fitness tracking.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Used - Not refurbed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year I bought a refurbed Galaxy S7. It was flawless. The refurbished watch however appears to have experienced a significant amount of wear. No damage, per se, just lots of wear marks. I compared the band to one that is over one year old and they show remarkably similar amounts and patterns of wear. For example, the one place where the buckle always is latched and has worn an indentation into the band, and the textured pattern of the band is completely worn away in the area that would contact your desk while typing. With only a 90-day warranty from Best Buy, it was too much for me to accept. My conclusion: Absolutely no refurbishment work was performed. It was likely checked for operation, cleaned, and shipped (without its original packaging or documentation). If BB had replaced the band, the only indicator of wear would be the significant scratching of the bezel, and I might(?) have have kept it - at my peril. I would have had a used watch with essentially no warranty. The upshot? Won't trust BB on a refurb again. Def not worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. It's not perfect but it is definitely close.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great watch, Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Greek Squad refurbished Gear s3 Frontier is a great watch for a great price. Don't know what the difference would be but for about $120+ savings, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid this would be a poor quality product because it was bought refurbished, but the geek squad did an amazing job. Looks new and works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant to buy a refurbished one but I am so glad I did. It looks like a brand new watch. Thank you Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features, style, and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this thing! All the features I could have asked for and then some, nice-looking out of the box, rather than an eyesore you have to struggle to find a band to compensate for, or pretend the hideousness is its own "statement". My gait throws off the vast majority of activity tracking watches and devices, but the Gear S3 Classic is remarkably accurate. One word of caution: if your wrist is as absurdly small as mine (under 5" circumference), you might find the metal body of the watch itself is a bit larger than the width of your wrist. I don't find this uncomfortable myself because of the curvature.

    I would recommend this to a friend
  • Cons mentioned:
    App availability

    Rated 5 out of 5 stars

    NIce watch with good interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and really likes it. Not as many apps as the Android Wear watches but it has all he needs. Thinking about getting one for myself as well.

    I would recommend this to a friend
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