Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 366 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional battery life, affordable price, and stylish design of the watch. Many customers were impressed with the good condition of the refurbished product, with some even stating that it appeared brand new. There were a few complaints about the limited number of available apps and some customers received their watches in a dirty condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 366 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase so far!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud certified smart watch that works flawless since more than 2 years.. I'm glad I saved money and I will buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch , was Christmas present for my wife, she like

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse bought this and he absolutely adores it. We were hesitant about getting a refurbished watch, but it is still up and running like a new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for refurbished

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as refurbished, only way to tell it's a refurb is that it doesn't have a Samsung box with it other than that perfect condition works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this watch online, was pretty skeptical about it bieng refurbished but it was a great buy, i love the watch and it works great, thanks geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gear S3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear it every day and don't know what I would do without it. Actually forgot it one day and was miserable. Great product and great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several smart watches so far and this one is above and beyond the best one I have had so far! It's bigger face looks more like a normal man's watch than any other that I have owned. The design, two button and turn dial work awesome to go through selections, apps, etc. and easily modified to your wants and needs. I do admit that I purchased a medal band to replace the band that came with the watch but that was my own preference. I have mine linked to a Motorola phone so works well with other than Samsung brand phones. I give this watch a A+ rating

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good watch, don't buy refurbished.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this watch on the 24th, received it a week later. I absolutely loved the watch and it looked brand new. Read all the raving reviews about refurbished on here so i decided to save money and buy one. Needless to say 2 weeks later the screen is completely black. I feel the haptic feedback and was able to blindly dial my wife swiping through screens. Brought it into geeksquad and was hoping to swap it out for another one but the same watch is 60 dollars more than when i purchased it. So i have 2 options use my protection plan after only 2 weeks and lose the 60 bucks since id have to buy another protection plan, or return it and and buy another refurbished one which is 60 bucks more. Either way after all this ive spent the same amount of money as if i were to just buy it brand new. Bottom line, dont buy it refurbished, save yourself the hassle and just get it new. I remember the old plans they would actually repair your product or trade it for the same item and you'd still keep your protection until the 2 years ran out. But nowadays once you use it you have to buy a new plan which will add up since mine broke before even having it for a month.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and useful watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my boyfriend and he loved it, we don’t like that it takes to long to charge the battery but that’s the only inconvenience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool, but wish Samsung would have used Andr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can make payments on almost any card reader with this, decent amount of watch faces and apps. It would have been a lot more if they use the Android based OS, but they used their own proprietary. I love using this at card readers that aren't setup for Android or Apple pay because people freak out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top watch

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch, I wear it for every occasion. Love that i can download different faces to match occasion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for about a month or so, really great. I would buy the one with the sim card but verizon wants 20 odd buck for that every month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Gear S3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this smart watch for the use of seizure monitoring for my son. It works nice and keeps me informed of any seizure activity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough the bluetooth version, its a nice looking watch, good design. I make calls check my msgs, great overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase..1st one that was sent did not work properly but customer service sent a replacement right away this one works great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The only "watch" I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartwatch makes my life easy. I keep my phone in my pocket more and the apps are easy to use. Great looking and comfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great product, poor refurb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch appears to function properly but I will be returning it to buy a new one because it was disgusting. Geek Squad refurbs are supposed to be cleaned but this one arrived and just appears used like if I bought it off someone on the street. It has dirt in every nook and cranny and what looks like cheese stuck in the knurling of the dial. I can't see what they would have considered to have been refurbished about this product. I am very dissatisfied and will not be buying any other Geek Squad certified refurbished products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Watch

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though it is refurbished it has had no issues and still looks brand new from the day I got it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the hole process of buying on line... great price, great article, the battery live las 2 says, great apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for my father!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would so recommend buying Geek Squad refurbished products. They are as good as new without original packaging.

    I would recommend this to a friend
Sponsored