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Customer Ratings & Reviews

Samsung Harman Kardon - 3.1.2-Channel 330W Soundbar with 8" Wireless Subwoofer and Dolby Atmos - Slate Black + Carbon Silver-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 16 reviews

  • 20%
88%
would recommend to a friend

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Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Q70 - Good Product

    Posted
    Gsx4
    • My Best Buy® Member

    First, let me say this is my first foray into soundbars. I had a semi high-end component system (Yamaha, B&W speakers, two 12” subs, 800 watts RMS) that more than filled the 14’x20’ living room at our former house. But the living room in our current home just didn’t setup well for a component system. Thus, my search for a decent soundbar began. Now, just to clarify, I didn’t expect to find a soundbar that was equivalent to the component system I had. I don’t think that’s possible with any of the current offerings. I just wanted something that struck a good balance with sound, functionality and appearance. My quest began with a budget range of $700 - $1000. Yes, you can spend more, and the higher end systems do sound better to some degree, but as previously stated this was my first soundbar. I didn’t want to spend $1500 - $1700 on a system that, for me, was new and untested and I had little experience with. So, with my budget range set, off I went. My search began with research. Exhaustive, time consuming research pouring over specifications and details of systems from various manufacturers. After paring my list to the top three, The Q70 won out because it checked all the boxes and was also attractive because it looked like it would integrate seamlessly with my Samsung television (55" Class KU6290 4K UHD TV), which it did. Pros: 1. Build and Appearance. The soundbar is certainly not flashy (subtle is better) and looks to be well built. It feels solid, there are no rattles when you handle it or when it’s working, and it blends well sitting under the TV which is mounted on the brick wall above the fireplace. The soundbar sits on the mantle underneath. 2. Ease of installation. It’s basically plug-and-play as far as to get it working. Everything connected or paired with no problems. Make sure the Anynet+ is on or enabled. The manual says it’s defaulted to be on, but mine wasn’t. And I’m pretty sure I didn’t inadvertently turn it off since you must hold a button down for 5 seconds to turn it off. The manual says this is needed for the ARC connection between the soundbar and your TV. A couple of other tips: Samsung suggests you select Dolby Digital on your TV for the best sound. Mine, a Samsung, either has PCM or Bitstream. There is no Dolby Digital selection. After some research I selected Bitstream. This made a difference in the sound. Also make sure that Dolby Digital is turned on in your satellite or cable receiver. Mine was not on. Probably due to the fact the receiver sat idle for some time during our move. Once it was turned on the sound improved, as one might expect. There was also a firmware update available. More on that later. 3. The sound. I have to say the sound in our living room is better than I expected. The clarity of dialogue is better than the component system I had (that was hard to type). The sound stage is broad and filling with sound enveloping you. On a side note, the compatible surround speakers are worth the extra cost. Rounds out the system nicely, and since the system is surround sound ready, you have volume control built in. Samsung doesn’t state how many watts the amplifier is with the surround system, but if I had to guess I’d say somewhere in the 30 – 50-watt range. On this system the sound coming from the speakers is much louder than I expected, and of course they’re wireless. 4. The subwoofer. The subwoofer is decent. Certainly not thunderous, but not too bad for an 8” 160-watt RMS speaker. To me the bass notes are warm, rich, blend well with the soundbar output and surprisingly good considering what I was used to. I ended up placing the sub tightly in a corner behind the recliner in our living room. Corner loading produced the best non-directional sound in our setup (Note: Once the Dolby Digital was turned on the output to the sub increased). 5. Sound control. You have plenty of control over the sound. You can adjust the various volumes independent of each other and there is a dedicated subwoofer toggle on the remote. You also have separate bass and treble controls. There is also a 7-band equalizer which works in Standard mode, but not in Surround mode. I don’t know if it’s supposed to or not. Mine doesn’t. Maybe limited by the Surround function? It doesn’t really matter as the bass and treble adjustments are satisfactory. So far, the performance of the Q70 has been very good with pay-per-view movies, broadcast programming and movies, and music streamed from Pandora. As previously stated, the sound more than fills our 17’x19’ living room, with sound seemingly coming from all directions. I should point out our living room has a ceiling that angles up on both sides to flat area that is roughly 6-1/2’x17’. Cons: 1. The manual could provide more information. The online version is slightly more informative, but only slightly. This was not a problem for me but could be for others. 2. There is only one HDMI input. If I can add an HDMI switch which allows for an additional input for $30 dollars, how much would it have cost for Samsung to do the same? At this price point you’d expect at least two, if not three HDMI inputs. 3. Connection to WI-FI. In order to connect to WI-FI you must download the SimpleThings app to your phone. Once you get it working then you can connect the soundbar to WI-FI. This is important for firmware updates which will happen automatically when they’re available. You can also get the updates on-line at Samsung’s website and install manually. In my opinion though, you shouldn’t have to download an app to connect the soundbar to WI-FI. Another thing about the app. I had to call Samsung to get it to work. Once downloaded you’re supposed to get an email to confirm your account. I never got the email despite several resend requests and uninstalling and reinstalling the app twice. A minor gripe. The bottom line is the Q70 works very well for us. This soundbar system can provide good sound, has good surround sound capabilities, is easy to install and use with only some minor negatives. If you’re in the market for a soundbar, I would recommend you give this one a listen. I hope this review is helpful for you and with your decision.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very poor dialogue performance!

    Posted
    Rifter89
    • My Best Buy® Member

    This is an honest review of this soundbar. Why this review matters to you the consumer. I've tried multiple different sound bars some in Dolby atmos and some not in Dolby atmos. Watched a lot of reviews on YouTube as well! Plus I've read alot of reviews as well... I'm someone who wants quality first as well as staying with in a budget. Reviews have helped me in the past hope this helps you. Positives: 1:) Descent Dolby atmos experience for a small room (bedroom, small living room or a home theater room). 2:) Good bass with included subwoofer. Much better than the 2018 Lg subwoofers included with their soundbars. You'll feel it :) 3:( good for music but, that's about it. The bad: 1:) the dialogue on this sound bar is terrible. The back round noise from intense action scenes will drown it out. When there is not alot of action going on or in a completely quiet scene you'll find yourself turning up the volume to try and decipher the dialogue. 2:( the fidelity of the sound for movies and TV shows sounds flat! Theres noise coming from it. That's it just noise! You loose out on the movie or TV show you're trying to enjoy. BOTTOM LINE. If you're someone who wants to be immersed in high fidelity sound and be able to hear the dialogue clearly. STAY FAR FAR AWAY FROM THIS SOUND BAR! What I'd recommend for the same amount of money is the Bose 700! Granted no subwoofer and Dolby atmos! Doesnt need it either though! Immersive High fidelity room filling sound you can hear clearly with out subtitles lol! Take it home for a listen you wont be disappointed! Trust me! If you don't like it return it. Far better than this though.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Rifter89:

      Thank you for sharing your user experience of the Samsung HW-Q70R. I am sorry to hear that you were not completely satisfied with the dialogue performance.

      To improve your experience, press the Sound Mode button on your remote control and select Adaptive Sound. In Adaptive Sound mode, the Soundbar analyzes the content and volume to optimize the audio rendering resulting in clearer dialog.

      I hope this adjustment will help to enhance your audio enjoyment.

      For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Rating: 4 out of 5 stars

    Atmos+HDR10+4KUHD love!

    Posted
    JDM56
    • My Best Buy® Member

    This soundbar is excellent for its price once I figured out how to get atmos to work. It only works on external devices because of limitations with current HDMI arc capabilities. However having my xbox one x plugged into this works perfectly. I get atmos on Netflix and UHD Blu Ray discs as well as on games that have it added natively and that list is growing. If you've got the great visuals of 4k and HDR dont cheap out on the audio 4k hdr and atmos are transforming experience. Obviously there are much better atmos soundbars if your willing to pay 1300 plus but if your on a budget this is a great midrange option to get your foot in the door. I personally really recommend the rear wireless speaker kit Samsung sells, they may not have up firing speakers but they still go along way to completing the 3D sound from the bar. Just really hoping Samsung eventually releases a atmos compatible rear wireless kit eventually. Also if connecting xbox or blu ray make sure you are cables are High speed premium 2.0 HDMI with ethernet or you will get no passthrough. Also on non atmos content still the best sounding soundbar I've ever had.

    I would recommend this to a friend

    • Brand response

      Samsung

      JDM56:

      Thank you for your positive feedback on the Samsung HW-Q70R Harman Kardon Soundbar featuring Dolby ATMOS and DTS:X.
      I hope Game Mode Pro is enhancing your Xbox One X experience, and that you’re enjoying a new dimension in movie-watching via Adaptive Sound and Samsung Acoustic Beam Technology.

      We also appreciate you sharing setup tips that will help others make the most of the HW-Q70R.

      If you ever need assistance or have questions about features, please reach out to us:

      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      5) The Samsung Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:  https://www.samsung.com/us/support/register/

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. Samsung

  • Rating: 5 out of 5 stars

    Amazing Soundbar!

    Posted
    Mentos
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I initially purchased a Bose 300 soundbar with the subwoofer and all it sounded like was it redirected the sound from my mounted tv to a lower area. The Samsung soundbar has Dolby Atmos with directional speakers built on top making the sound project and bounce all around our room making it feel like a surround sound system with just one bar for half the price of Bose system with a subwoofer. The sleek metal design all around makes it easy to wipe off dust and maintain a low profile and elegant look! Set up was easy even without a manual!

    I would recommend this to a friend

    • Brand response

      Samsung

      Mentos:

      Thank you for purchasing this Samsung HW-Q70R soundbar. I am glad to hear that set up was easy and that you're enjoying the audio performance. This soundbar is designed to elevate your QLED experience with Dolby Atmos and DTS:X sound via Samsung Acoustic Beam technology. Not only will you hear but also feel the drama unfold through three-dimensional sound from speakers that fire from in front and above

      If you ever have questions or need assistance, please know that Samsung is always here to help.
      You can reach us via any of the following options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      If you have not already done so, we invite you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thank you for taking the time to share your positive experience.

      - Samsung Solutions Samsung

  • Rating: 1 out of 5 stars

    No picture

    Posted
    DisappointedCF
    • My Best Buy® Member

    HDMI Arc doesn’t work. I have been testing out Soundbars and this is probably number 7. This is the first Soundbar with no picture using HDMI only sound. Every other Soundbar has been plug and play. This thing is defective and going back to the store. Even if I got one that worked I’m not convinced it would stay that way. I was really hoping this was the one I would keep. I spoke with technical support that was insistent it was the settings on my tv. I tried the Samsung q60r as well with no issue.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      DisappointedCF:

      Thank you for your review of this Samsung HW-Q70R Soundbar. I am sorry to hear that it did not work out for you.

      Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:

      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.

      - Samsung Solutions Samsung

  • Rating: 3 out of 5 stars

    Sounds good

    Posted
    Izos
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I’m still getting use to the sound bar. The ARC doesn’t always work which is one reason for the rating I have. I have used the Bluetooth connection yet. The sound from the sound bar is perfect for my family room.

    I would recommend this to a friend

    • Brand response

      Samsung

      Izos:
      I am sorry to hear that you are experiencing ARC issues with your HQ-Q70R soundbar.

      Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      If you have not already done so, we invite you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      - Samsung Solutions Samsung

  • Rating: 4 out of 5 stars

    Good sound

    Posted
    MD2019
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Trouble getting a single remote to work with my 3yr old Samsung tv but the sound is as good as I had hoped. Vocals are clear and effects are reasonable. It’s not the same as my klipsch speaker system but acceptable.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good system, but over priced

    Posted
    Lasan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    You have to use the WI-FI or optical line. The blue tooth doesn't work that well, the TV remote is also blue tooth and sometime they interfere with each other. Sound is good , but you pay for it.

    I would recommend this to a friend

    • Brand response

      Samsung

      Lasan:

      Thank you for sharing your user experience of the Samsung HW-Q70R. I am very sorry to hear that Bluetooth performance has been inconsistent and is interfering with your TV remote.

      Please reach out to Samsung Support so that we can better diagnose your issue and assist towards a solution. You can reach us via:

      1) Phone: 1-800-SAMSUNG (ask for Soundbar)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger: https://www.facebook.com/samsungsupport

      4) Twitter: https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      - Samsung Solutions Samsung

  • Rating: 4 out of 5 stars

    A nice unit for the price.

    Posted
    Testimony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great sound quality but the sub woofer is a little weak although it might be a setting issue.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound bar

    Posted
    AudioQuest
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a mid-range expense for this sound bar. Great audio. I only purchase this manufactures audio devices.

    I would recommend this to a friend

    • Brand response

      Samsung

      AudioQuest:

      Thank you for purchasing this Samsung Q70R Soundbar System. I am glad that you are happy with the experience.

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thank you for choosing Samsung.

      - Samsung Solutions Samsung

  • Rating: 5 out of 5 stars

    Awesome sound system

    Posted
    Gymy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am using this sound system with my new Samsung TV. The sound quality and options are amazing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound quality

    Posted
    48Creek
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Makes my TV come alive with great sound Would not be satisfied with out sound bar Great purchase

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sound quality is great

    Posted
    Momgamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Easy to set up and the sound quality is great with the TV we purchased to go with it.

    I would recommend this to a friend

    • Brand response

      Samsung

      Momgamer:

      I’m so glad to see that you were able to easily set up this Soundbar and are enjoying the audio performance of this Samsung HW-Q70R.

      If you ever have questions or need assistance, please know that Samsung is always here to help.
      You can reach us via one of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thank you for taking the time to share your positive experience.

      - Samsung Solutions Samsung

  • Rating: 4 out of 5 stars

    Great sound

    Posted
    Tamny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love it feel like at movie theater. Nice that I can connect to phone.

    I would recommend this to a friend

    • Brand response

      Samsung

      Tamny:

      I’m glad to see you are loving the audio performance of this Samsung HW-Q70R Soundbar and able to easily connect it to your phone. This soundbar is designed to delivers a panoramic audio experience with directional sound that makes it feel like you are part of the scene.

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thank you for choosing Samsung!

      - Samsung Solutions Samsung

  • Rating: 4 out of 5 stars

    Nice sound

    Posted
    Doggy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Nice sound for TV but can't get the sound for my Roku.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sound quality

    Posted
    BoRa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This sound that is produced by this system is amazing.

    I would recommend this to a friend