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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 928 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the HW-A550 2.1ch Sound bar for its impressive sound quality, easy setup, and affordable price. Many customers rave about the excellent sound quality and immersive virtual surround sound experience, while others appreciate the hassle-free setup process. The soundbar's powerful bass performance is also a highlight, delivering deep and impactful audio for movies and music.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 928 reviews
  • Pros mentioned:
    Bass, Price, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy set up with deep bass. Great sound system for thr money.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bose system I purchased for my husband 10 years ok was not working properly anymore. I went on the search for a replacement, this would be a great Christmas gift. Tried Bose to expensive. Found the Samsung sound bar and he loves it. It came with the woofer. Now my floors shake. Sound quality great. Easy to install. Worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Soundbar-good enough for the living room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was honestly a little difficult setting it up with my TV when I first bought it. Connecting it through Bluetooth was not possible so I ended up using the cable that it came with (not the HDMI). It does not include the HMDI cable so if you are connecting it with that, you will need to purchase it separately. Once you connect it, the sound is pretty loud. The bass (subwoofer) isn’t as loud as I’d like for it to be, it goes only up to level 6. The bass sound will only be emphasized with specific movies/shows that have the background deep bass sounds. Otherwise you won’t be able to clearly hear it. For the sound at to be in the living room to watch movies and stuff, it works just fine. Not the cheapest but also not the most expensive so it’s in between for what it is worth. You won’t get the full surround system home theater experience if that is what you’re looking for, but it does suffice for your daily viewing. I like how it isn’t as thick and can be hidden under the tv if you have your tv mounted or if it’s standing up, it doesn’t take much space

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and quality. I used the chord it came with to connect it to the back of the TV. When using the chord I cannot use my TV remote to control the volume on this. If I use an HDMI or Bluetooth I can use the TV remote. Wish there was a way to use one remote using the chord it came with.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great sound, good woofer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents for Christmas. I must say, they love it, the sound quality is great very clear. The subwoofer surprised me with the bass it puts out. Great sound bar. Price is not bad for the quality of the sound it provides. It’s very easy to set up. Included wall mount is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Samsung Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the sound bar and had it in full action the same evening. Love the sound quality with the woofer added I fill the room with sound. My only disappointment that the sound controls don't integrate with the TV controls. I will keep trying, could be user error.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Samsung soundbar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung soundbar goes well with our Samsung TV and has great sound and good bass response

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and sounds great for the price and could not be happier

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sound bar for my dad on father’s day and he says he really enjoys it. Sound quality is great and product is easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung A550 Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar for the price (on sale $100 off). Bought this for a second small TV room and we're happy with the quality, after fine tuning some settings to my preference. The Dolby Digital/DTS Virtual setting made a noticeable difference and the sub, although small and unassuming, provides enough lows to be relevant while watching movies. This sub does have "Bass Boost" and you can increase the sub volume independently. Samsung provides an optic cable to connect, however we used the TV's bluetooth to easily connect wirelessly. Plug in the power and enjoy. The sound bar came with wall mount hardware. The mounts are easy to install and look ok once mounted on the wall. The remote is the Samsung simple remote, looking just like the TV type and easy to use/navagate.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Well worth the money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a audio freak and I just decided to grab this out of curiousity just to put downstairs in my living room and I'm blown away by its performance. Very easy to take out of the box and setup. It wont take more than 10-15 minutes max. However the subwoofer is what really surprised me. If it is well placed you can get rich deep bass to compliment the sound bar. Only thing that sucked about installation was the darn battery cover for the remote. Samsung had me pulling hair I didn't have. I eventually figured it out but other than that if you are on fence about getting it I say do it. You won't regret it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this based on reviews and budget. Paid $179.00, $100 off. Good soundbar but weak subwoofer so I tried for a few days but not happy I was gonna replace with either sony or vizio because bass was way better in store but wanted to stay with samsung, do to having a samsung DVD surround sound that lasted for years but bass was way better, so I decided to go back and get the rear speakers which it much needed. So the HW-A550 soundbar with SWA-9100S rear speakers is a good match with ok bass. Definitely needs a more powerful subwoofer, my old samsung DVD surround shook the walls and I will miss that. Im going to try this for a couple of weeks to see if I get use to it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TOMMYJ,

      Thank you for purchasing the Samsung HW-A550 Soundbar with a 6.5” Wireless Subwoofer. We value your feedback regarding the bass performance of the subwoofer.

      By design, the purpose of the subwoofer is to reproduces low frequency sounds and not musical tones. It adds rich tones and deepens sound effects, like the rumbles of an explosion or the depth in bass guitars and drums.

      There are three adjustments that can be made for bass and subwoofer:
      1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down

      2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.

      3) Press the SOUND MODE button on your remote, and then select BASS BOOST mode. This will provide you with a larger emphasis on bass sound.

      For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.

      I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Nygma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar for the price. I didn't want to buy a sound system, but the new tv I bought needed it. While thinner tv's sacrifice the speakers, it feels manufacturers have found a way to do value added item, as my previous samsung tv's sound was just fine. For the price the A550 is really good. DTS, adaptive and surround sound feel immersive. The only quality down side is when there load action sequences followed by dialog, have to change the volume to hear them in anything but standard mode. Initially for a about a week didn't hook up the woofer as this is for a spare room set up, and it sounded good as is. Once the wireless woofer was set up, it sounded even better. Loaded up Top Gun to test run, and it made a big difference. Did have to try a couple times for the two to sync together, but never an issue since. One issue that does happen, infrequently, is if happen to select use tv speakers instead, the soundbar sometimes won't reconnect, and will have to turn everyone off/on again. It's happened only a few times, when accidentally push the button on the remote. On a side issue, related to the tv itself, mounted the soundbar to the tv. The given universal brackets only mount in specific spot underneath the casing. Plus the large holes in the brackets means using included plastic washer like wheels screwed into the wall, from which the brackets hang off from, not secured to them, which in earthquake prone California feels could fall off. This can be an issue when on where on a wall it is being placed, or a mount needing screws on the back, not underneath. I had to buy a specific type of mount, and even then good thing I have a large selection of screws and washers to make everything fit right. Given the tv and soundbar are both Samsung, would think they would play nicer together. I also really like the buy online and pick up at the store option. Bestbuy has historically made the inside cashier process a chore. Pulled up, and as I was making room in the car, employee brought up my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2.1 is the new 7.1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first soundbar and once again I ask myself... why didn't I buy one of these sooner? I bought me a nice 8K Samsung TV a few months ago and was fine with the on-board speakers. Well, I had a bunch of Best Buy rewards points that were going to expire and didn't know what else to blow them on, so I went with this. I chose the Samsung brand to match the TV and I'm glad I did. This bar paired right up with the TV and took over as the master speakers, so using the volume buttons the TV remote works the soundbar too. The sound is amazing and fills the room. The subwoofer connects wirelessly to the bar, so only needs an electrical connection to work. I'll take this over a larger system with speaker wires any day. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addition to my LG TV. I connected it with the included digital audio cable. Much better sound and voices are more clear. I like the wireless base that I can hide behind the couch. Good sound bar for under $200.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Easy setup

    Rated 5 out of 5 stars

    Loveeee

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this sound bar The bass is amazing and it was so easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    So far so good - easy setup and sound good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good one month in. Not a lot of overall confidence in electronic equipment after two years of use...we will see. But setup was easy and sound is good. Hope planned obsolescence does not kick in within two years

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a great sale yesterday and wow what a great value the bass is rich and the clarity is on point would have been a good purchase at $280 but got it for $180 which made this a great purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LovemySony!

      Thank you for purchasing the Samsung HW-A550 soundbar with Dolby Audio and DTS Virtual:X. With Dolby Audio and DTS Virtual:X, sounds are rich and robust, creating a 3D surround sound experience. Feel like you’re part of the scene with sharp, realistic sound.

      With Adaptive Sound Lite, you can enjoy optimized sound for your favorite video content with technology that equalizes background music and consistent volume control.

      Should you ever have questions or need help, please call us at:

      1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All the sounds, when you want them.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooohhhh boy does this make the sounds! All of em. Makes the deep wub wind and if you’re not careful and hit a static channel you’ll wake your neighbors! 10/10 would recommend. The Bluetooth is pretty sweet to, makes setup super easy, no extra cables between the subwoofer and the speaker bar (Power cable for subwoofer NOT wireless)

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Happy with the purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality exceeded my exceptions! The range from the Highs to the Lows is great with out being overwhelming (especially the bass end not taking over constantly).

    I would recommend this to a friend
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