Customer Ratings & Reviews
- Model:
- HW-A550/ZA
- SKU:
- 6454647
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the HW-A550 2.1ch Sound bar for its impressive sound quality, easy setup, and affordable price. Many customers rave about the excellent sound quality and immersive virtual surround sound experience, while others appreciate the hassle-free setup process. The soundbar's powerful bass performance is also a highlight, delivering deep and impactful audio for movies and music.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
SUPERIOR SOUNDING SOUNDBAR
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this item works and spunds incredible.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrks great the sound tje price i would recommend it
I would recommend this to a friend - Pros mentioned:Sound quality
Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Didn’t realize I needed this so much.
I would recommend this to a friend - Pros mentioned:Bass
good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good soundbar n bass speaker for room bass and subwoofer is good also
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up…great surround sound..small and neat
I would recommend this to a friend Not good for dialogue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to improve dialogue clarity while watching movies at home, and it made it better, but dialogue was still difficult to hear, enough that the difference from our stock TV speakers isn't significant. Further research suggests you need 3+ channels to get the best dialogue volume, so if that's what you're looking for, look at something else. It did OK for video games.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi bendsey,
Thank you for sharing your experience with drowned out or decreased dialogue.
To improve your experience, try using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced.
1) Turn off your Soundbar.
2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
3) To turn off DRC, repeat steps 1 and 2 above.
You can also try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
If you need additional help with this issue, or have any questions or concerns with this soundbar, please reach out to us via any of the below options:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST. 7 days a week. Or text “SUPPORT” to 800-726-7864 available 24 hours a day, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1. More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2. Manuals & Software
3. Warranty Info
4. Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Price
good speaker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good speaker for the price, 10/10 would recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly, easy hookup and good sound upgrade.
I would recommend this to a friend Average sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar combo is nice but don’t have that heavier bass to push it over top for the price range.
I would recommend this to a friendBrand response from Samsung
Posted .Hi BigRey,
Thank you for sharing your review of the Samsung HW-A550. We appreciate your feedback regarding the performance of your soundbar and wireless subwoofer.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer to -12 or between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your sound experience. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
~ Samsung Solutions
- Pros mentioned:Sound quality
john
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price of this sound bar is good sound is good for price
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good surround sound. Perfect for living room.
I would recommend this to a friend Works OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK...setup with a Samsung TV was a little strange and it still does not integrate completely
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PeriodicWork,
Thank you for choosing the Samsung HW-A450 soundbar with Adaptive Sound Lite Mode that detects what you are watching and optimizes your sound.
If you need additional help with setup, or have any questions or concerns with this soundbar, please reach out to us via any of the below options:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1. More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2. Manuals & Software
3. Warranty Info
4. Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be sure you ck yourself for how many day you have to do a return. I called and was told about a week earlier and I was very sick and now am stuck with a pair of great pair of speakers that doesn’t sound good on my bed bedroom TV. They are Quilty Great sounding Speakers they are just not right for my small bedroom. Thanks
I would recommend this to a friendSuperb sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this along with a 70 inch 4k Samsung TV and the connection was super easy with HDMI ARC. The sound quality is superb, the subwoofer is surprisingly punchy and bassy. I plan on purchasing the wireless surround sound speakers in the future to pair with this sound bar.
I would recommend this to a friendMust buy for tv setup
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had always wanted a soundbar and finally decided to bite the bullet and treat myself for Christmas. It is a game changer. Makes games and tv shows/movies sound rich and full of bass with the subwoofer. Love the different modes to choose from. This is a must buy for your tv setup!
I would recommend this to a friendSad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with Samsung!!! The quality! Horrible!! The price of the sound bar was not wroth it!! When I purchased my first sound bar from Samsung I only paid $99 and it was awesome!!! Unfortunately we had a major thunderstorm and it killed my sound bar!! I was hoping I was going to get an upgrade but I should’ve just stuck with a $99 one
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rosie!
Thank you for sharing your review of the Samsung HW-A450. We appreciate your feedback regarding the audio performance of your soundbar.
This soundbar features a powerful wireless subwoofer, as well as Bass Boost mode to instantly amplify the bass with a touch of a button.
You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
Refer to pages 20-22 of the User Manual for detailed instructions: https://downloadcenter.samsung.com/content/UM/202104/20210414174628224/HW-A450_ZA_FULL_00_ENG_210112.0.pdf
If you need further assistance, please know Samsung Customer Support is here to help. You can contact us at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not loud at all. Yes louder than the TV. But if you lookin for big sound this isn’t it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Notloud!
Thank you for purchasing the Samsung HW-A550 Soundbar and for your review. We appreciate your feedback regarding the volume of your soundbar. Simply changing the Digital Output Audio Format to PCM can help. You may want to try changing the Digital Output Audio Format to PCM.
On a Samsung TV, this can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
If your Digital Output Audio Format isn't set to PCM, like for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality.
I hope this helps. For further assistance with settings, features, or functions, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Excellent addition to my TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend buying a sound bar for your LED 4K television, especially matching the brand of soundbar to the brand of TV. It will add tremendously to your viewing experience. It took me 1 day to realize that I absolutely needed this.
I would recommend this to a friend- Cons mentioned:Connectivity
Do not buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth connection constantly disconnects! It also does not turn on periodically, you literally have to unplug the sound bar from the power source for it to turn on again. I really wish iIcould return but im over my return date by 15 days
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for purchasing the Samsung HW-A550 and for sharing your review. We appreciate the details you have provided regarding the connection issues and occasional issues powering on the soundbar.
If you are experiencing Bluetooth connection issues, please know the following:
1) The maximum wireless signal transmission distance is about 33 ft.
2) Electronic devices may cause radio interference. Devices that generate electromagnetic waves should be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
3) Also, please be sure you have the latest firmware update (v.1005.2) featuring connection improvements. You can update your firmware by using a USB device.
If you continue to experience issues with the soundbar not powering on, please check that the power cord is firmly plugged into the wall outlet and power adapter. Unplug and reconnect the power cord to the wall outlet and the power adapter to make sure the connection is secure. Also, please check that power adapter is firmly connected to the main unit. Disconnect the power adapter from the Soundbar and reconnect to make sure the connection is firm and secure.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as nice sounding as the jbl that i have. This one sounds more flat.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nighttrain,
Thank you for sharing your review of the Samsung HW-A550. We appreciate your feedback regarding the performance of your soundbar.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, DTS VIRTUAL:X or ADAPTIVE.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer to -12 or between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
