Customer Ratings & Reviews
- Model:
- HW-A550/ZA
- SKU:
- 6454647
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the HW-A550 2.1ch Sound bar for its impressive sound quality, easy setup, and affordable price. Many customers rave about the excellent sound quality and immersive virtual surround sound experience, while others appreciate the hassle-free setup process. The soundbar's powerful bass performance is also a highlight, delivering deep and impactful audio for movies and music.
This summary was generated by AI based on customer reviews.
lacks bass
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a solid soundbar for someone on a budget otherwise I am not a fan
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brian,
Thank you for sharing your review of the Samsung HW-A550. We appreciate your feedback regarding the performance of your soundbar.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer to -12 or between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
~ Samsung Solutions
Subwoofer needs more bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and it looks nice but the Subwoofer needs more bass
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Moody,
Thank you for purchasing the Samsung HW-A550 Soundbar with a 6.5” Wireless Subwoofer. We value your feedback regarding the bass performance of the subwoofer.
By design, the purpose of the subwoofer is to reproduces low frequency sounds and not musical tones. It adds rich tones and deepens sound effects, like the rumbles of an explosion or the depth in bass guitars and drums.
There are three adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
3) Press the SOUND MODE button on your remote, and then select BASS BOOST mode. This will provide you with a larger emphasis on bass sound.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works just ok nothing special. works but not anywhere it was shown in store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi hmikeathome!
Thank you for purchasing the Samsung HW-A550 and for your review. We appreciate your feedback regarding the performance of your soundbar.
Did you know the HW-A550 is compatible with the SWA-9100S Wireless Rear Speaker kit to further enhance the audio experience?
You can also try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer to -12 or between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy t o use having t o use multiple remotes for different functionx
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Linda!
Thank you for purchasing the Samsung A550 Soundbar and sharing your feedback regarding your experience using the remote.
All functions of the soundbar can be controlled using the included remote, you can even set up select model and manufacturer TV remotes to control the soundbar volume. To learn more about using the remote and setting up these feature, reference pages 23-26 in the user manual:
https://downloadcenter.samsung.com/content/UM/202104/20210414174512706/HW-A550_ZA_FullManual_01_ENG_210408.pdf
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound easy to use and setup it can get very loud with a lot of bass but the sound it still clear so if you stay in a apartment be mindful of your neighbors because you may get a knock on the door asking you to turn it down
I would recommend this to a friendGreat sound, loud and crisp - theater quality.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to purchase a Bose sound bar because of its quality. The price for the Samsung - HWA550 2.1ch Sound bar made me try this product. I am very pleased and impressed with the quality and sound. I am glad I went with this purchase.
I would recommend this to a friend????
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The young lady that helped me at the store was great! If she did not no the answer to my ?? she went and found out the answer. I purchased a new computer, printer a sound bar-- so far all work ing up to what they were made to do.
I would recommend this to a friendworth the purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s decent bought to pair with samsung tv works great
I would recommend this to a friendBrand response from Samsung
Posted .Hi Myreviews,
Thank you for purchasing the Samsung HW-A550 and for your review. I am glad to hear that you are happy with the performance of your new soundbar.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
High Quality, Low Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker bar has been a very quality addition to my television viewing. The sound enhancement, especially the bass quality, has made our viewing experience so much more fun. For what I spent, I am very grateful.
I would recommend this to a friendNot a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best sounds. Have trouble integrating with tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Techdisaster!
Thank you for purchasing the Samsung HW-A550 featuring Adaptive Sound Lite that optimizes sound for your favorite video content. We appreciate your feedback regarding the performance of your soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: STANDARD, SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, or DTS VIRTUAL:X.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support.
If you need further assistance, please know Samsung Customer Support is here to help. Contact us at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Love My Soundbar and Woofer !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I underestimated the sound from this soundbar and woofer duo! It plays loud enough to play my music at a house party and loud enough for a playing a movie that sounds like we're in a theater!
I would recommend this to a friendHad to find connection info on line!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO INSTRUCTIONS INCLUDED with an open box purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for purchasing the Samsung HW-A550 and sharing your review. I’m very sorry for the difficulties you’ve experienced with your Soundbar’s setup. We completely understand your frustrations.
We appreciate you sharing your open box experience with us. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
If you should ever have questions on setup, features or operation, Samsung is ready to help you with enjoying your new soundbar. You can reach Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
~ Samsung Solutions
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is good but the Subwoofer doesnt want to pair.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi!
Thank you for purchasing the Samsung A550 soundbar and sharing your experience regarding the setup, and difficulties getting the subwoofer to pair.
If autoconnection fails during setup, you can manually connect the subwoofer.
Before performing the manual connection procedure below:
• Check whether the power cables for the Soundbar and subwoofer are connected properly.
• Make sure that the Soundbar is turned off.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
2. Press and hold the Up button on the remote control for at least 5 seconds.
• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.
• The Soundbar will automatically power on when ID SET is complete.
3. Check if the LINK LED is solid blue (connection complete). The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.
Please note:
• Do not connect the power cord of this product or your TV to a wall outlet until all connections between components are complete.
• Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
• If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking in blue several times.
• If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar, interference may cause some sound interruption.
• The maximum transmission distance of the main unit’s wireless signal is about 32.8 ft but may vary depending on your operating environment. If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the system may not operate at all because the wireless signal cannot penetrate metal.
• Wireless receiving antennas are built into the wireless subwoofer. Keep the unit away from water and moisture.
• For optimal listening performance, make sure that the area around the wireless subwoofer and the Wireless Receiver Module (sold separately) is clear of any obstructions.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Impressive Sound in a small format
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something smaller for our living area and decided on this sound at package. Easy setup and the sound is very impressive. Have recommended this product to many people since purchasing.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Webby,
I am happy to hear that you are enjoying the HW-A550 Soundbar with a 6.5” Wireless Subwoofer. Adaptive Sound Lite lets you enjoy optimized sound for your favorite video content, including sports, games, movies, and more - with technology that equalizes background music and consistent volume control. Should you ever need help with settings, usage, or have other concerns, please contact Samsung Customer Support:
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
Audio Output Connectivity Issues
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and easy to set up. Sound quality is excellent. However the soundbar shuts off every 6 minutes for 1 minute, then turns back on. I have been back and forth with Samsung support for several weeks and no solution. I am using it with a Samsung TV but for some reason it's just not compatible. If it doesn't work the value and quality reviews have to be low. I can change them if Samsung sends a firmware update that solves the problem.
No, I would not recommend this to a friend Should not disappoint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This completed the experience we wanted for a bonus room theater experience. It honestly has more bass and sounds better than our more expensive unit (from same manufacturer) in our living room.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Disappointed in Samsung
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Owned for less than a year and now it’s having connection issues. It unsynchronizes the audio and then goes mute. The only way to fix both issues is to completely disconnect everything and plug it in again. Definitely returning because I don’t feel like doing this a few times a day. Too bad because it actually sounded amazing up until this point.
No, I would not recommend this to a friend Nice!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item, for my dad, for his 75th birthday. Im very picky, when ot comes to shopping for my parents. My dad is very happy with his new sound bar and if hes happy, Im thankful.
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far unit works good with my Samsung TV. I did not like the 24V power supply on the unit due to the fact that the wiring could create a problem if you had to draw the line somewhere in order to hide it.
I would recommend this to a friendVery good sounds, Bass, clear, good buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just purchased this Samsung soundbar. Works great with my Firestick. Blue tooth easy connection also works with an HDMI cable. Watching movies is like being in the theater, with great sound.
I would recommend this to a friend
