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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 928 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the HW-A550 2.1ch Sound bar for its impressive sound quality, easy setup, and affordable price. Many customers rave about the excellent sound quality and immersive virtual surround sound experience, while others appreciate the hassle-free setup process. The soundbar's powerful bass performance is also a highlight, delivering deep and impactful audio for movies and music.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 928 reviews
  • Rated 5 out of 5 stars

    Best support fom BestBuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent support. Quick, accurate, and friendly response. Couldn't ask for anything better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend this soundbar. It was very easy to install and it works amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a good quality built and sounding 2.1 sound bar system for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for the money. Have an 85” Samsung QLED and works great with this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase sounds stunning happy that I purchased on sale worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Positive recommendation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this with my TV in the sitting room and i guest its working well for the purpose i brought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - HW-A550 2.1ch Sound bar with Dolby 5.1 really enhances the sound experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Sound Bar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice soundbar for the money. Came with mounting bracket to hand on wall under the TV

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool speaks but could improve on the quality of being a little louder

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kickers,

      I am sorry to hear that you are not completely satisfied with the overall volume of the soundbar. If you don't have a surround system, you will probably want to select PCM audio on your TV. You'll get much louder volume that way, and potentially better sound quality.

      If your Digital Output Audio Format isn't set to PCM, for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.

      On a Samsung TV this can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)

      I hope this helps. For further assistance with settings, features, or functions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    I can now hear tv!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great for tv listening from far away, is nice to hear voices clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV needed a boost in sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need a soundbar with your TV...I had to have Best Buy install; over my head

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought open box and did not cut on. I cant blame the company maybe someone returned a defective speaker.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bass,

      Thank you for your review of the Samsung HW-A550 Soundbar System. Your feedback is appreciated and important in helping us provide crucial factors regarding customer satisfaction.

      We hope that, despite this incident, you would consider Samsung in the future, and stop by your local Best Buy to experience in person the impressive audio performance of our soundbars.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      We hope to regain you as a customer in the future.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it love the sound for movies just perfect. Really recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Fills the room up like a movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on open box sale and I’m very happy it did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great soundbar especially for watching soccer and movies. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product im satisfied with the Samsung thinking of buying another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review on Surround System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great The TV sounds great with it. We are enjoying watching our TV now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must for tv's today

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad system, the sub woofer could be better also the user manual could be written better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing with our Samsung tv, great audio and changes the entire experience

    I would recommend this to a friend
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