Customer Ratings & Reviews
- Model:
- HW-A550/ZA
- SKU:
- 6454647
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the HW-A550 2.1ch Sound bar for its impressive sound quality, easy setup, and affordable price. Many customers rave about the excellent sound quality and immersive virtual surround sound experience, while others appreciate the hassle-free setup process. The soundbar's powerful bass performance is also a highlight, delivering deep and impactful audio for movies and music.
This summary was generated by AI based on customer reviews.
Not good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds bar is not as it is described on the website. I am disappointed in Best Buy, to be honest.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Haseeb!
Thank you for purchasing the Samsung HW-A550 featuring Adaptive Sound Lite that optimizes sound for your favorite video content. We appreciate your feedback regarding the performance of your soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: STANDARD, SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, or DTS VIRTUAL:X.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support.
1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
~ Samsung Solutions
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good goood good good good good good goood good
I would recommend this to a friendBrand response from Samsung
Posted .Good,
Thank you for purchasing the Samsung HW-A550 and for your review. If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Don't Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No volume... These suck, no control to be able to balance
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for sharing your review of the Samsung HW-A650. We appreciate your feedback regarding the performance of your soundbar.
Simply changing the Digital Output Audio Format to PCM can help improve the overall volume of the soundbar. You may want to try changing the Digital Output Audio Format to PCM.
On a Samsung TV this can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
If your Digital Output Audio Format isn't set to PCM, like for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers. If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality.
Please know, you can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer to -12 or between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support.
1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
~ Samsung Solutions
- Cons mentioned:Connectivity
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired to tv but didn’t work took it back to Best Buy even grand son tried to get work no result I wouldn’t recommend it
No, I would not recommend this to a friend Spare yourself, do not buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Lack of mid-range from soundbar; sub was decent. PROBLEM: using Digital Input, the volume was defaulted to 19 (not too loud) - however, if the volume was lowered to say 10 (soft), some indiscriminate time later (30 seconds, or 1 minute), the volume would shoot back to 19 for some stupid reason. Obviously, that's not how any component of A/V should operate. I updated to the newest firmware, rebooted, and this problem persisted. I returned immediately for a smaller Vizio unit that was the same price and absolutely kills this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MisterD,
Thank you for your review of this Samsung Soundbar System. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.
~ Samsung Ambassador
- Pros mentioned:Easy setup, Sound quality
Easy setup, Great Sound!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st thing right out the box, easy to hook up manually or with wifi. This sound bar has stepped our movie night up 100%., and even just regular tv watching. We use our Soundbar for movies and shows with action, and sports. Set up was really easy! We watched 10 minutes of one of our favorite movies and we are in love! We initially setup with the HDMI chord, but then decided to try Blue Tooth. Blue tooth set up was super easy! We were able to follow the directions and connected it both ways. We also paired it with our Amazon Echo which was super easy to do. We were able to navigate from the Amazon Echo with ease opening the app for the Soundbar, etc. I was so excited I turned on Spotify and my music sounds amazing! The sound quality is amazing. If you are a movie lover or just love listening to music, the sound is exceptional. The bass is great for movie watching or listening to your favorite playlist. We haven’t owned a sound bar in awhile due to price and not having good experiences. This was definitely a great experience.
I would recommend this to a friend Bad Experience with the A550
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get the A550 to connect to my B6 LG OLED via hdmi arc. Samsung customer service read from the same troubleshooting web site that I had already found and performed myself, then told me my tv was at fault. Via toslink connection I experienced audio drop outs. The only solid connection I could get was a Bluetooth connection that I would need to reconnect every time I turned the tv on. When the A550 was outputting audio, it sounded thin, even with the wireless sub. I returned this unit for a Sonos Beam Gen 2 that I am much happier with.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bill,
Thank you for your review of this Samsung Soundbar System. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
- Pros mentioned:Easy setup, Sound quality
Impressive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the sound bar in my main family room and I was very impressed with the ease of the plug and play set up, but I was amazed when I turned it on. Wow! Excellent sound quality with movies, sports and music! Very clear and I love that with only this sound bar, there is surround quality sound. The subwoofer also provides the right amount of bass for enhancement. My favorite feature is the dual Bluetooth connection option so that both my husband and I can connect our phones without signing in/out. It was very easy to connect to the TV via WiFi. It picked up our network immediately. Using the app also provides a convenient way to adjust volume and switch play lists or channels. And, being able to use Amazon Echo to control volume and changing channels is a very convenient option as well. I have been very pleased with this soundbar and it is a must have to upgrade your home theater. I plan to purchase another one to upgrade in my bedroom as well!
I would recommend this to a friend - Cons mentioned:Remote control
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was distorted even when I attempted to change EQ's. Also, the remote control did not work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Michael,
Thank you for purchasing the Samsung HW-A550 and for sharing your experience with audio distortion. I am very sorry to hear that the troubleshooting steps you attempted did not resolve your issue and led you to return your unit.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Open box don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an open box had geek squad install sun failed and sound went off an on the 1st night. Returned next day.
No, I would not recommend this to a friendSound bar
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was kind of disappointed with the volume. It’s very low even when you turn it up, but I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Valdez,
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can also press the Sound Control button on the remote (which looks like a gear) to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer to -12 or between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Speko
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is overpriced and overated.i purchased this for my house and it barely sounds better than my tv speaker
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Miko,
We appreciate you sharing your feedback regarding the audio quality provided by the HW-A550 out of the box. Please know there are multiple audio settings you can adjust to further tune the audio to your liking.
You can try quickly optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE, or DTS VIRTUAL:X.
You can further adjust TREBLE via the SOUND CONTROL button (looks like a gear symbol).
Additionally, there are two additional adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the bass control by pressing the SOUND CONTROL button on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics (Set the sound mode to standard)
If you need further assistance, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
Great sound, faulty product.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was great while it lasted. 7 months later and it’s dead!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bobot,
I am sorry to hear you experienced a shorter than expected life with the HW-A550. We appreciate your feedback regarding the issues you are experiencing and would love the opportunity to assist.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can view the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/HW-A550/ZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Subpar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good enough to watch tv, but not good for music or movies. Subwoofer is barely a subwoofer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi lbat,
I am sorry to see you are not completely satisfied with the bass performance of the subwoofer. By design, the purpose of the subwoofer is to reproduces low frequency sounds and not musical tones. It adds rich tones and deepens sound effects, like the rumbles of an explosion or the depth in bass guitars and drums.
There are three adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
3) Press the SOUND MODE button on your remote, and then select BASS BOOST mode. This will provide you with a larger emphasis on bass sound.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Wish I spent more money for quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as much bass as expected but the biggest issue is that is cuts out every few seconds
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Michael,
Thank you for purchasing the HW-A550 soundbar and for your review. We appreciate your feedback regarding cut outs. Please be sure your firmware release is (v.1005.1). You can update the firmware of your soundbar by connecting a USB device containing the firmware update file.
Your issue may be caused by wireless interference. When there is a wireless device (e.g., wireless LAN) using the same frequency (5.8GHz) near the Soundbar, the wireless connection between the Subwoofer and Surround Speaker could become unstable. This will affect the quality of audio output.
In this case, the radio frequency channel of the Subwoofer and Surround Speaker can be changed as below :
1. With the power of the Soundbar on, vertically press and hold the WOOFER button on the remote controller for at least 5 seconds.
• The display shows “W-CH” and the currently set radio frequency channel.
2. Press the Up/Down button on the remote controller to change the radio frequency channel, and then press the Play button.
• The display shows “OK” and then the frequency is set to the changed channel.
• You can exit the setting mode by pressing any button other than Up/Down or Play.
The maximum transmission distance of the main unit’s wireless signal is about 32.8 ft. but may vary depending on your operating environment. If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the system may not operate at all because the wireless signal cannot penetrate metal.
For optimal listening performance, make sure that the area around the wireless subwoofer and the Wireless Receiver Module is clear of any obstructions.
The subwoofer is responsible for low frequency sounds, like the rumbles of an explosion in an action movie or the bass guitar and drum in your favorite music. It adds rich bass tones and deepens the sound quality you hear, but since the subwoofer only plays low tones, it will be silent when low frequency sounds are not in use. If you would like louder (or softer) bass from your subwoofer, you can adjust the level by toggling the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button down.
If there is anything we can do to improve your sound such as helping to optimize settings, please let us know. You can reach Samsung Customer Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Ambassador
Soundbar review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system sound quality is less than expected. Should have researched this product more.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We appreciate your feedback regarding your sound experience. I am sorry to hear that you were not completely satisfied with the out of box experience; you may want to try the troubleshooting steps provided below to adjust the settings to your liking.
You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, or DTS VIRTUAL:X.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS. Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands. (Set sound mode to standard)
Additionally, using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Should you need further assistance, please contact Samsung Customer Support and a representative will gladly help you. You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
don't do it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality isnt the greatest or what's to be expected from Samsung. Dissatisfied.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ARJ813,
Thank you for sharing your review of the Samsung HW-A550. We appreciate your feedback regarding your sound experience. Your soundbar features powerful bass with a 6.5” wireless subwoofer & Adaptive Sound Lite which optimizes the sound based on the content.
You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, or DTS VIRTUAL:X.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS. Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands. (Set sound mode to standard)
Additionally, using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Should you need further assistance, please contact Samsung Customer Support and a representative will gladly help you. You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Easy setup
Best Sound Bar for your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I received this Sound bar. Like 2 big kids at Christmas, we couldn't wait to try it out. I am hard of hearing, so I find sound bars help me hear better when watching TV. I have to say we have tried 3 different sound bars so far, and this one is the best! I can hear so much better, even when they are whispering. The clarity it brings to watching TV is amazing. I hear the background noise in the movies and everything. No more asking "what did they say?" The volume does not have to be higher than a 12 for me, usually on other sound bars I was on 22 to hear. It looks sleek and goes well with our décor. Truly, for the price, this is the sound bar I recommend to all my friends and family. The remote that comes with is very User friendly, small, sleek and so easy to command. No extra buttons for God knows what like some other remotes I have received. We personally just use 1 master remote, and we found that the sound bar integrated easily to the Master Remote. Set up was a breeze, easy to read manual, great customer service if you need further help. there is not enough ways for me to say how much we love this sound bar. We will be replacing the other 2 sound bars in the bedrooms with this model. Hooks up easily to WIFI and Bluetooth. Such a User Friendly product. After having a few more days to play with our sound bar, I am still over the moon, on how well it makes me feel like I am using surround sound without having to engage the other speakers. Watching horror movies, really makes you feel that you are right there. I tried gaming on the TV with our XBox and found the sound to be perfect! My husband posted pics on his review. We both found this model to be so good that we are both writing reviews. That way you can get different aspects and views. Mine from a person that has hearing issues, and sensitive to overly loud. My husband comes from an IT professional, and super into new tech. Even just using the TV for music, is such a better quality than our previous sound bar. Our friends and family depend on our knowledge when buying any new Tech, appliance etc. That is because we keep up on what is new and worth the money. Samsung is quickly becoming a favorite brand in our household. I think Samsung is just getting better, with every new product they make. I can't wait to see what they make next!
I would recommend this to a friend Disappointing dialogue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far very disappointed. Thought I was upgrading from the Vizio system I had. It’s loud at least! But only the back ground noise. Dialogue is terrible and very quiet. Pretty frustrated with this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BH81,
Thank you for sharing your review of the Samsung HW-A550 Soundbar. We appreciate your feedback regarding your sound experience. Your soundbar features powerful bass with a 6.5” wireless subwoofer & Adaptive Sound Lite which optimizes the sound based on the content.
You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, or DTS VIRTUAL:X.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS. Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands. (Set sound mode to standard)
Additionally, using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Should you need further assistance, please contact Samsung Customer Support and a representative will gladly help you.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Price, Sound quality
Best buy for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the BOSE smart soundbar 300 and it was not a $400.00 soundbar. I got this Samsung HW A-550 on sale at half the price the BOSE was and this sound's a lot better. Has more bass and just as good mid's and high's even at $279.00 this would be a great buy. Should have gotten this first.
I would recommend this to a friendBrand response from Samsung
Posted .Hi BONEEZZ54,
Thank you for purchasing the Samsung HW-A550 soundbar with Dolby Audio and DTS Virtual:X, sounds are rich and robust, creating a 3D surround sound experience. Feel like you’re part of the scene with sharp, realistic sound.
With Bass Boost, you can instantly amplify the bass with the touch of a button.
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
