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Customer Ratings & Reviews

Model:
HW-A650/ZA
SKU:
6454640
Your price for this item is $359.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1472 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the HW-A650 3.1ch Sound bar for its exceptional sound quality, easy setup, and affordable price. Many users rave about the fantastic sound and adjustable bass, while others appreciate the hassle-free installation process. Despite a few concerns about volume level, remote control issues, and compatibility with older devices, the overall positive feedback highlights the product's value for money and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,472 reviews
  • Rated 3 out of 5 stars

    Sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason it has different sound if its connected to anshow on dish vs a movie on netflix. Cannot get it to work properly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great Soundbar for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is great and was super easy to set up using the provided optical cable. My only small gripe with the product is that it does not turn off when you turn the TV off. This has to do with the TV being a different brand than the soundbar. It DOES, however, turn on with the TV automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with the Bluetooth connection with my new Samsung TV but just used the optical cable to fix that issue. Other than that, it has great sound and a strong bass. Also, the center channel speaker helps to improve clarify people talking whether regular tv or movies.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DarrylT,

      It is possible that your unit needed minor troubleshooting or a firmware update.

      If an update is offered, you can update the firmware by connecting a USB device with the firmware update stored on it to the USB port on your Soundbar. For more information about how to download update files, go to the Samsung Electronics website at https://www.samsung.com/us/support/ downloads/. Then, select the product type or enter the model number of your Soundbar, select the Software & Apps option, and then Downloads.

      While you are downloading the Firmware Update, there is a downloadable file to show you how to complete the update.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar and works perfectly with my Samsung 65 inch tv. The volume is great even at the lowest setting. The sound is better than I expected. I was surprised how low I could set the volume and still get good sound. I would recommend this sound bar to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Amazing sound for such a small footprint.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes viewing experience to a whole new level. You can feel the bass from the subwoofer even at lower volume but it’s not overwhelming. Just makes for fantastic gaming experiences and action movies are 10x better. Pairs seamlessly with a Samsung tv

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound bar for the money. Sub produces plenty of bass, kind of wish I would have gotten one a little more expensive with a little better sound quality but like I said if you are looking for a major improvement from your tv speakers on a budget than this could be the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Glad I purchased this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Upgraded form a 2.1 channel to this powerful setup. Great base, not over powering, and easy setup. Paired with my TV very quickly and I didn't have to do much to get it going. I like the slim, low profile, design. Fits under the TV perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much better movie experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We immediately heard the difference when watching TV shows and movies. In our small apartment the sound is theater-like. We no longer have to keep the TV volume at 80 to hear it well. With the sound bar and subwoofer we are using it at about 30 volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at a great sale price and didn’t realize what a difference it would make. It is amazing sound difference when it is turned on. If you enjoy watching TV or movies with the sound effects then you won’t be disappointed with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Complete Soundbar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A purchase I do not regret. This soundbar fit perfectly with my Samsung TV. Easy setup with my TV. The sound it produces is perfect to our ears. Captures the lows, highs and mid ranges. The Bluetooth bass boast was an easy setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old surround sound system and decided to upgrade our around sound when we upgraded our TV. Purchased the Samsung sound bar and could not be more happier. No wires, sleek, perfect fit. And the surround sound is exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent TV add-on

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and various connectivity. I added the satellite rear speakers and am very happy. You need to have the sound bar set to ARC input to control the volume on the 'rear' speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We treated ourselves a new Samsung TV for our new home and someone suggested that we invest in a sound bar. The sound bar was very easy to connect and works great! Love the sound! Huge difference from the speakers from the TV!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very easy to connect and great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect and great sound! Especially sensitive to voices when watching regular tv but ample base when watching, say, an action movie. Good size, fits easily under my tv with room to spare. Bought on sale, good value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Hard to Setup But Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was difficult to set up and had problems connecting with my Samsung TV. But after a Call to the Geek Squad we finally got it working. The sound quality is great and Im glad I purchased it. I gave it 4 stars because of all the trouble we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sounding soundbar for our large room!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is exactly what I was looking for! Watching tv is SO much better when you have this soundbar! I was able to secure my soundbar right after Thanksgiving and I got it on sale, so I was especially happy! The staff at my local Best Buy were amazing and very helpful too! I was initially there to look at and purchase a model that was $40 less, but after the salesman recommended THIS model for only $40 more, I was totally sold! It sounds tons better than that other sale model and for not much more money! I am very thankful that the gentleman at The Strip store in North Canton, Ohio assisted me with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases ive made. If your looking for a soundbar this is it. Easy to install. Sound is absolutely perfect. Great for Movies & games. I have purchased 2 of the same items. One for my living room &, one for Our bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not as good as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not perfect by any stretch.However, it offers good sound. The thing I noticed is that you have to adjust it several times depending upon the show you are watching. It is a decent product but I would think it could be better. It is over priced by about a hundred dollars.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bradtee813!

      Thank you for purchasing the Samsung HW-A650 soundbar with a dedicated center channel for crystal clear dialogue and wireless subwoofer for rich bass. Adaptive Sound Lite Mode will enhance what you are watching and optimize your sound.

      Alternatively, you can try manually optimizing your audio experience by pressing the SOUND CONTROL button to access the 7 Band EQ.

      – Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)

      I hope this helps you further enjoy your audio experience.

      Should you ever have questions or need help, please call us at:

      1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding soundbar, compared to JBL. The only problem with the wireless connection it loose wirelesses connection all the time. The remote is very difficult to operate compared to other remotes. Bad design of this remote.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      Thank you for purchasing the Samsung HW-A650 soundbar. I am glad to hear you are enjoying the experience provided by your new soundbar with a dedicated center channel for crystal clear dialogue and wireless subwoofer for rich bass.

      If you are experiencing issues with the Bluetooth connection to your TV, there are a few things you may want to check:

      1) The maximum wireless signal transmission distance is about 33 ft.

      2) If there is a device that uses the same wireless frequency (2.4 GHz) near the Soundbar, interference may cause some sound interruption.

      3) Also, please be sure you have the latest firmware update (ver1004.2) featuring improved connectivity. You can update your firmware by using a USB device. You can find the update on the product page of your HW-A650 on the Samsung website.

      Should you need further assistance with this issue, or have any questions about features or operation, please know that Samsung is here to help. You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good 3.1 soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar for the price. I enjoy listening to music more than watching movies. Excellent sound quality. I recommend getting at least a 3.1 soundbar for movies, because of the dedicated center voice channel. Worth spending the extra money for a 3.1 system over a 2.1

    I would recommend this to a friend