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Customer Ratings & Reviews

Model:
HW-A650/ZA
SKU:
6454640
Your price for this item is $359.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1472 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the HW-A650 3.1ch Sound bar for its exceptional sound quality, easy setup, and affordable price. Many users rave about the fantastic sound and adjustable bass, while others appreciate the hassle-free installation process. Despite a few concerns about volume level, remote control issues, and compatibility with older devices, the overall positive feedback highlights the product's value for money and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,472 reviews
  • Rated 5 out of 5 stars

    GreatSoundAllAround

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing, sound like you're at the game or at the movie theater. The bass from the wireless sub woofer very low and it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough! Excellent cost benefit!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough! Excellent cost bemefit. Nice visual..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to have a better experience watching movies or listening to music. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Sound Bass Booster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG Awesome soundbar. I upgraded from HW M450 booster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound, easy installation and works better with Samsung Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really loving the sound bar,very easy to assemble

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sound bar/subwoofer today and it worked for about 5 minutes. Now it won’t turn on or respond in any way. After spending some time troubleshooting over the phone with Samsung they determined the system is defective. This is the 4th defective item I have purchased from Best Buy within the past 2 years and am beginning to think it’s not just bad luck at this point. Very frustrating

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Danny!

      Thank you for purchasing the Samsung HW-A650 Soundbar. We appreciate you sharing your experience with us.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.

      Please contact Samsung Customer Support for warranty assistance at:

      1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Not as announced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How come that I purchased it because it said it supported Dolby Atmos and now they have it as it doesn't? I was wondering why the sound was so regular like any other. Then when I go back... to my surprise. They removed the DOLBY ATMOS from the product? Really bad move, Best Buy. Bad review for misleading advertising.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Karyos,

      Thank you for your purchase and review of the 2021 HW-A650 Soundbar. We greatly appreciate you bringing the details of the soundbar's specifications to our attention. Feedback from valued customers, such as yourself, help us in our drive towards best-in-class products & service – which includes accurate information for all our models.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    What I disliked about this product? Read.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I disliked about this product? It doesn't have Dolby Atmos as it is stated in the products title description. I purchased this because I wanted Dolby Atmos. There is no "Atmos" in this item, it's just Dolby only. There is a difference between the two.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jemma,

      We greatly appreciate you bringing the details of the product title to our attention and will work with the appropriate entities to get that corrected. Feedback from valued customers, such as yourself, help us in our drive towards best-in-class products & service – which includes accurate information for all of our models.

      If there is anything we can do to improve your product experience, please contact us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Like the theater but at home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. It connects so easy, and the sound is so much more crisp and clean than the tv speakers. The extra kick from the bass ads so much when watching action or horror movies, and everything about it just makes for a much better media experience.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Price

    Rated 4 out of 5 stars

    Very good soundbar - great value.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value soundbar and subwoofer. Very good for music and soundtrack music. Plugged Fire Stick into HDMI port and paired remote for a one stop solution to power on and off and watch content. Excellent volume range. Dialogue could be a bit clearer but overall is good.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Good Value with Black Friday Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the HW-A650 a few weeks ago and was able to get the black Friday price around two hundreds dollars range. For this price, it is a good value even thought it lacks the Dolby Atmos which is not an issue for me since the majority of my viewing does not have Dolby Atmos and the DTS-X virtual is good for the non-Atmos material. This sound bar took at least a couple of weeks if not more to breakin to open up. When I first got it, the sound was underwhelm but got much better after a few weeks of use. Another thing is it needs to be placed properly if place on a TV cabinet stand and not mounting on the wall. When place on top the TV cabinet, the sound bar needed to be placed so that it front surface is right that the edge of the cabinet to minimize reflection which created unpredictable and unbalanced sound. Does it complete with typical 5.1 setup with front, center, rear and subwoofer? Absolutely not and not even close especially in an open environment such as my house family room. However, it is extremely convenient for every day TV watching where I do not have to turn on the dedicate HT system which I only turn on for true home theater watching experience. This soundbar beat all TV built in speakers by a mile regardless how expensive the TV is. In this sense, it served its purpose and the sound bar built quality is good (metal grill instead of the dust magnet cloth covering). I was considering getting the top of the line Samsung HW-Q950A to replace the dedicate HT system but upon listening to it at the store, I decided to not pursue that path. As much as all the reviewer raved about the HW-Q950A, the law of physic applied where small tweeter and driver in the soundbar cannot compete with 1" and 5 " to 6" midrange used in typical bookshelf and center speakers. Obviously, such a system take more space and will require a HT receiver which could be more expense. However, with high end soundbar costing close to 2K or even higher, the cost is approaching dedicate system with decent speakers and HT receiver. Another thing concerned me with high end soundbar is the majority of the cost is in the sound bar with built in amplifier and sound processing which if something go wrong or damage with the soundbar, the entire investment will go down the drain. IMHO, the HW-a650 is a good gap filler for everyday use for me and the dedicate setup for true movie night. One issue I found with the HW-a650 is that it does not work well with the 2018 Hisense TV that I got in the master bedroom. The system would work for about 10 minutes and no sound would come out of the soundbar even thought I can use the TV remote control to raise/lower the soundbar volume setting. It appeared some thing is not sync right with the HDMI ARC connection between the TV and the Soundbar. On the other hand, it worked perfectly with the new 75" QLED A60 Samsung TV I got at the same time with the sound bar. Over all, I am pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Powerful Crisp and quick to set up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this is like being in a theater. The sound quality is crisp and bass is powerful. Sound fills the room

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Soundbar Choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound at sounds great! If your looking for a good price and great quality sound bar this is it! Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Awesome Samsung sound bar!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, really enhances our viewing experience and the Bluetooth subwoofer is superb!! Awesome upgrade for our entertainment system! The price was also amazing at over half off!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great, home theater quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound bar stellar sound, and easy to use. If you’re looking for home theater quality Samsung has you covered.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Good overall soundbar model from Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, let me say I am a Samsung fan. I’ll try to be non biased but … refer to my initial comment! LOL! I have bought multiple sound bars over the years. Samsung makes an excellent choice for when it comes to electronics BUT (make sure you hear that “but” in your head loud and clear … ) what looks, sounds and feels good to one person doesn’t always work for another. My suggestion is to plan on spending a good 30 mins to an hour listening to multiple different bars. (In my case, 2.5 hours). This bar hit exactly what I wanted all around. For the price, it is clear on every range of note you can hear. The mids are easy to hear without overpowering and sounding “tinny”, the highs are clear and the bass smooth with no “muddled” sounds. It’s easy to set up, works perfectly with my Samsung tv and the surround it creates in the room is perfect to my ears without being an overpowering unit. The cons to this particular soundbar unit is it could use a bit more volume. The bass is good but could hit a little harder. The volume goes up high in number range but doesn’t seem to equate to the sound being put out. Almost like its being throttled back. Overall, its a really good unit. For a person that wants a really good soundbar that is like the jack of all trades but master of none, this will fit the bill. If you are in an apartment, closely built house in a neighborhood or simply don’t tend to like loud music or movies, this needs to be on your radar for the sound quality it DOES give out.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Really great for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and features. Bluetooth never cuts out and the subwoofer has a nice deep sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this sound bar officially over a year and it’s the best part of the entertainment. It’s not so much that it just makes the noise “louder” it sounds like a surround sound system. The audio is so crisp and clear whether you’re watching a movie, listening to music or even playing a video game. I’ve had zero issues with it and I’m all about good quality tech. One of my favorite purchases to this date.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Price

    Rated 4 out of 5 stars

    Good buy.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid plug and play system for anyone wanting better sound and a little bass for little money. Bought it for my brother and it’s good.

    I would recommend this to a friend