Customer Ratings & Reviews
- Model:
- HW-A650/ZA
- |
- SKU:
- 6454640
Customer reviews
Rating 4.6 out of 5 stars with 1472 reviews
(1,472 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the HW-A650 3.1ch Sound bar for its exceptional sound quality, easy setup, and affordable price. Many users rave about the fantastic sound and adjustable bass, while others appreciate the hassle-free installation process. Despite a few concerns about volume level, remote control issues, and compatibility with older devices, the overall positive feedback highlights the product's value for money and user-friendly design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and easy to use just didn't come with cables to connect to tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Gjyd!
Thank you for purchasing the Samsung HW-A650 soundbar with a dedicated center channel for crystal clear dialogue and wireless subwoofer for rich bass. The HW-A650 includes a digital optical audio cable in the box for connecting to a compatible TV.
If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you with the missing cable.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and sound is great very attrative
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints here. Great Sound. Will def recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds easy to connect to tv via Bluetooth!!
I would recommend this to a friend - Cons mentioned:Expensive
Rated 4 out of 5 stars
Siund Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little expensive for retirees. Does sound very good.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound with no connectivity issues what so ever.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Surround sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, just wish sometimes it didnt randomly turn off
I would recommend this to a friend Rated 5 out of 5 stars
Good mid tier option
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up on sale and I am happy with it. The sound quality is good for a medium budget, and there are several listening modes. You will not find wifi connectivity or smart device functionality so you will need to look at higher priced products if those features are important to you.
I would recommend this to a friend- Cons mentioned:Volume
Rated 4 out of 5 stars
fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not bad~~~still have to turn up to hear!! working on it
No, I would not recommend this to a friend - Pros mentioned:Connectivity
Rated 3 out of 5 stars
Decent sound system. Not worth the price though
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality isn’t as loud as it can be. The soundbar constantly seems to have to be re paired with the tv every day. When it works its pleasant to have, Bluetooth capabilities are good, Samsung definitely needs to polish their products better. Especially the more expensive ones
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi armyguy101,
Thank you for purchasing the Samsung HW-A650 Soundbar and for your review. We appreciate your feedback regarding the volume of your soundbar. Simply changing the Digital Output Audio Format to PCM can help. You may want to try changing the Digital Output Audio Format to PCM.
On a Samsung TV this can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
If your Digital Output Audio Format isn't set to PCM, like for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
~ Samsung Solutions
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Decent sound quality and cost effective.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has decent sound quality for the living room tv set.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but a little tricky to set up. I’m not tech savvy.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jeanne!
Thank you for purchasing the Samsung HW-A650 and for sharing your review. Your experience regarding the setup is important to us and will be shared with our product teams.
Please know you can find the full manual for your soundbar online by following these steps:
1) Visit the product page of the HW-A650 Soundbar on Samsung’s website
2) Click “Support” below the soundbar name - this will take you to the bottom of the web page.
3) You will then see 2 options in grey boxes: User Manual and Warranty.
4) Click “Download” under User Manual & agree to the terms – the full User Manual will then begin downloading!
Should you ever have questions or need help with features, specs, or operation, we are here to help. Contact us at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Easy setup
Rated 2 out of 5 stars
Not as powerful as I hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this today for $210 and hooked it up. Was looking to upgrade from a very old (like 10+ years) logitech z2300 2.1 that runs off a basic audio jack. Switching back and forth the audio inputs and I think the z2300 wins sadly. Im not an audiophile at all. just want decent bass (which this does not come close to even with bass boost) and clear audio from the sound bar. I tried the different sound settings and the 2.1 i have now sounds clearer to me. I think the z2300 has an 8inch woofer but i could be wrong and i think this one must be 6". definitely not worth $400. Its maybe worth $200 but its just not for me I suppose. Setup was easy and I am in a small bedroom. I think i'll have to find something more powerful, esp. with the bass.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi cwpolk,
Thank you for purchasing the Samsung HW-A650 Soundbar with a 6.5” Wireless Subwoofer. We value your feedback and will be shared with our product team.
By design, the purpose of the subwoofer is to reproduces low frequency sounds and not musical tones. It adds rich tones and deepens sound effects, like the rumbles of an explosion or the depth in bass guitars and drums.
There are three adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
3) Press the SOUND MODE button on your remote, and then select BASS BOOST mode. This will provide you with a larger emphasis on bass sound.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support. at:
1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Ambassador
Rated 4 out of 5 stars
Good soundbar for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with our purchase. However, some of the feature in changing from one mode to another are not as noticeable as our last Soundbar by Samsung. Also, when you turn on the tv it does take a second or two for the sound to come on not used to waiting for it.
I would recommend this to a friendRated 5 out of 5 stars
Cinematic experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for the TV room. One of the perks is the subwoofwer is bluetooth, you can have it in a separate room. We choose to have it behind the couch to get the extra cinematic experience. We had fun trying different movies and music to test the range of sound.
I would recommend this to a friend- Pros mentioned:Easy setup
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very easy to setup and use with Apple TV
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great mids and highs, lacks low end bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very crisp and clear. Needs more low end.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jumanji559!
Thank you for purchasing the Samsung HW-A650 Soundbar with a 6.5” Wireless Subwoofer. We value your feedback regarding the subwoofer.
By design, the purpose of the subwoofer is to reproduces low frequency sounds and not musical tones. It adds rich tones and deepens sound effects, like the rumbles of an explosion or the depth in bass guitars and drums.
There are three adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
3) Press the SOUND MODE button on your remote, and then select BASS BOOST mode. This will provide you with a larger emphasis on bass sound.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support.
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1. More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2. Manuals & Software
3. Warranty Info
4. Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 5 out of 5 stars
Senior sound with Samsung soundbar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung A650 soundbar has been a godsend to us. We are seniors and have a problem hearing speech on tv without blowing out our ears on the other tv sounds. We now have rich overall sound and conversations clear and crisp. Wish we had done this sooner.
I would recommend this to a friendRated 4 out of 5 stars
Sound bar for the win.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this. Nice sound. It was work figuring out how to pair it to the tv and woofer. I ended up calling my cable company. They walk me through set up over the phone. In the future I’ll call them sooner. Something weird happened twice now, it makes a vibration sound until I change channels and come back. Odd.
I would recommend this to a friendBrand response from Samsung
Posted .Hi NDomingo!
Thank you for purchasing the Samsung HW-A650 soundbar and sharing the issues you are experiencing. So we can better understand the sound problems you are experiencing when changing channels and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 4 out of 5 stars
Good upgrade for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my old bose cinemate (first version) with this. The center channel really helps bring out the vocal tracks on shows. This means I don't have to crank the volume up to hear talking, and quickly mute when explosions go off.
I would recommend this to a friend











