Customer Ratings & Reviews
- Model:
- HW-A650/ZA
- |
- SKU:
- 6454640
Customer reviews
Rating 4.6 out of 5 stars with 1472 reviews
(1,472 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the HW-A650 3.1ch Sound bar for its exceptional sound quality, easy setup, and affordable price. Many users rave about the fantastic sound and adjustable bass, while others appreciate the hassle-free installation process. Despite a few concerns about volume level, remote control issues, and compatibility with older devices, the overall positive feedback highlights the product's value for money and user-friendly design.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Was OK, but this was defective.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Samsung 2.1 soundbar with my Samsung TV. Then upgraded toe soundbar to this 3.1 and bought the rear surround speakers. My other 3.1 soundbar allows me to easily hear the dialogue. The soundbar was broken and stuck on a sound setting that simply copied the front channels to the surround channels. I tried upgrading the firmware via USB, without success. These did not work properly, so I returned then and bought a different soundbar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi hsriv,
I am sorry to hear your out of box experience with the HW-A650 fell short of your expectations. Your feedback is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Rated 5 out of 5 stars
Very Clear with a Kick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for clarity as an accommodation and was so impressed I bought more for other family members. Replaced a 5.1 surround sound with it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi PRINT,
Thank you for purchasing the new 2021 HW-A650 Soundbar with Bass Boost. I am happy to hear that you are enjoying your sound experience.
Your sound is optimized for your favorite video content, including sports, games, movies and more - with technology that equalizes background music and consistent volume control.
Should you ever have any questions or concerns, please know we are always here to help. You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Rated 2 out of 5 stars
Bad device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I had been expecting after rave from salesperson. Constant feedback and voiceovers
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a Christmas present. If the sound quality is like it is in store, this is great! And price was even better!
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this sound bar. Its amazing! For anyone looking for a sound bar i would recommend this samsung sound bar.
I would recommend this to a friend- Cons mentioned:Volume
Rated 3 out of 5 stars
Ok for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is not loud enough.The transition between the different modes do not seem to make a difference.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Loveairpods,
Thank you for purchasing the Samsung HW-A650 Soundbar and for your review. We appreciate your feedback regarding the volume of your soundbar. Simply changing the Digital Output Audio Format to PCM can help improve the overall sound performance.
If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality. If your Digital Output Audio Format isn't set to PCM, for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
On a Samsung TV this can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
I hope this helps. For further assistance with settings, features, or functions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Rated 5 out of 5 stars
William
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is amazing, everything sounds awesome the bass, the speaker, the woofer, everything.
I would recommend this to a friendBrand response from Samsung
Posted .Hi William,
Thank you for purchasing the Samsung HW-A650 Soundbar with a dedicated center channel for crystal clear dialogue and wireless subwoofer for rich bass. With Adaptive Sound Lite, you can enjoy optimized sound for your favorite video content, including sports, games, movies and more. I am happy to hear you are enjoying the performance of your new soundbar and subwoofer.
If you are considering adding rear speakers for a more immersive experience, your soundbar is compatible with SWA-9100S Rear Speaker Kit.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Rated 5 out of 5 stars
Samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, requires a little bit of skill to hang and you have to read the instructions to set up with the menu.
I would recommend this to a friendRated 5 out of 5 stars
Surround sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one for my daughter and one for myself. I haven't hooked mine up yet but daughter says hers work great . Thanks
I would recommend this to a friendRated 5 out of 5 stars
Best bang for your buck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sound system! Was exactly what I was looking for! The subwoofer performs well and the sound bar sounds crisp and clear.
I would recommend this to a friendRated 5 out of 5 stars
Great sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This equipment was very easy to install and produces excellent quality sound. Very pleased with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for the price. I love watching fast and the furious with this speaker
I would recommend this to a friendRated 4 out of 5 stars
My sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar has to be powered on manually sometimes. Not sure if that’s a defect or not but it won’t power on with the remote sometimes
I would recommend this to a friendRated 5 out of 5 stars
Happy Customers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the first unit.Kept loosing power and connection. No problems with the return and was issued another unit that works Great.
I would recommend this to a friendRated 5 out of 5 stars
awesome sounder
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.greatest soundbar ever. this is one of best purchases I have ever made, no regrets. I would buy again.
I would recommend this to a friendRated 5 out of 5 stars
Good Sound Bar Package
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought 3 Samsung sound bars and they’ve all been great. Easy installation and performance is good. Delivers what you want.
I would recommend this to a friendRated 5 out of 5 stars
Great Soundbar!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I purchased the Samsung Soundbar. It really upgraded my television watching experience and really made a huge difference!
I would recommend this to a friendRated 5 out of 5 stars
SoundBar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is an amazing product. the sound is loud and it feels like you are in a theater. i will definitely be buying more of these.
I would recommend this to a friendRated 5 out of 5 stars
Very good and decent mid tier sounder purchase
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with the purchase great dolby Atmos sound HDMI era comptaiblity
I would recommend this to a friendRated 5 out of 5 stars
Great sound bar for price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sounding bar for it's price. Got it for Black Friday price. Works well with all Samsung TVs and speakers.
I would recommend this to a friend











