Customer Ratings & Reviews
- Model:
- HW-B550D
- SKU:
- 6577561
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the HW-B550D 3.1 Channel B-Series Soundbar's sound quality and bass. Many find it easy to set up and use, and appreciate its compact size. However, some customers have noted connectivity issues, mentioning that a needed cable was not included.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for movie night & Shakes the whole apartment building when listening to Music
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Nope - Frustrating
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds great when you can hear it. The bar has to constantly be paired with the television otherwise there is no sound. and by constantly, I mean each time the television is turned on. I purchased two. I regret it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HiSHoward,
I am sorry to hear that you are experiencing issues with the sound occasionally dropping from your HW-B550D Soundbar. You may first want to check the cable connection of the soundbar to the TV or external device to ensure it is secure, and properly connected to the correct port.
In addition to checking the connections of the soundbar, please make sure your soundbar is using the latest firmware version. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. You can update your firmware by using a USB device.
You may also want to initialize your soundbar by pressing the - and + (volume) buttons on the top of the soundbar at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset. Please know, this will reset all settings on the soundbar back to default; any sound adjustments will need to be performed again.
Should you continue to experience audio dropouts, and are connected wirelessly, please use the included cable to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the issue entirely and improves the user experience.
If you wish to listen to your soundbar via a wireless connection simply change the source and you can pair the Soundbar to either the TV or other compatible device.
If you are connecting wirelessly via Bluetooth, please follow these steps:
1) Press the PAIR button on the remote to enter BT PAIRING mode
a. or press the SOURCE button on the top panel and then select BT. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record.
b. When BT READY appears, press and hold the SOURCE button on the top panel of the Soundbar for more than 5 seconds to display BT PAIRING.
2) Select Bluetooth mode on the TV
3) Select “[AV] Samsung Soundbar” from the list on the TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection. - When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
4) You can now hear TV sound from the Soundbar.
If the device fails to connect
- If a previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar”) appears in the list, delete it.
- Then repeat steps 1 through 3
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great little soundbar and subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little soundbar for the price. Completely changed my watching experience. Decent bass that's not too boomy. Doesn't do full surround, but how often do I really need that. For watching TV this is perfect.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love this soundbar. Much improved audio quality. Had it installed by Richie who recommended it be mounted on tv. Looks great.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, great qualityexcellent purchase I recommend it.
I would recommend this to a friend - Pros mentioned:Size, Sound quality
Samsung soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well and is compact. Has nice sound quality also
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Samsung soundbar and sub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. A lot of bass, and excellent sound overall.
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Very good sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, sounds great. Definitely worth the money.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Soundbar and Subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung soundbar and subwoofer paired well with my new Samsung TV. Excellent quality sound and base to go with it. The price was right too.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung soundbar system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system sounds awesome and works very well with my Samsung smart t.v. and I would recommend it to anyone.
I would recommend this to a friend - Pros mentioned:Sound quality
Love this Sound System
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound for a reasonable price. We'd been having trouble understanding dialogue on tv shows and movies and this 3 speaker in the bar system solved it beautifully - the subwoofer provides an an amazingly rich low end. Was so intuitive during the setup, we literally did nothing - it paired automatically through blue tooth and off we went. Really, really happy with this purchase - sounds fantastic.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad sound bar. Volume does not go as high as I had hoped. Crystal clear sound though.
I would recommend this to a friend - Pros mentioned:Sound quality
Ms. Surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The isn't anything I dislike per se. Of course, the price is a little pricey. However, if it is the quality you want, you will find a way to obtain them
I would recommend this to a friend - Pros mentioned:Sound quality
Great System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar system. Had it for over a year now. No issues what so ever. Sound it great and clear. No issues with syncing. Great buy.
I would recommend this to a friend - Pros mentioned:Sound quality
dave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great, if there is back ground music the voices are not drowned out
I would recommend this to a friend - Pros mentioned:Sound quality
Exellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price quality, good sound These speakers deliver crisp audio and deep bass, perfect for any setup. Highly recommend!
I would recommend this to a friend - Pros mentioned:Sound quality
Wireless TV sound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing a new TV, the organic sound did not meet our listening needs. I matched up the sound bar to the TV brand. This system is wireless and provides great options and sound. Great product.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful enough for a large size living room. No issues with clarity. Connected wireless to my TV in under a minute.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality ! Easy setup and looks great! Will be purchasing another for my other tv.
I would recommend this to a friend - Pros mentioned:Sound quality
Beautiful Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the soundbar, it is exactly what I need for my room. Excellent sound, great addition to my Samsung TV.
I would recommend this to a friend