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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1064 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,064 reviews
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great sound. Perfect for my living room. It is a good size. Fits anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Happy in Cincy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar so easy to connect wonderful sound output buying another one for my other tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Sound Bar for the cabin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good for the price. Easy hook-up. Could use better operating instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! sounds wonderful! Cannot wait to add more speakers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound bar for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Does the job. Works well. Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Basic Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase. I bought for playing music mostly. The levels are good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son. Loves it! Very easy setup and doesn’t take up too much room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not happy with how it interacts with a Samsung TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the sound, the features and the remote. I had two phone calls with Samsung to see if there was a way to prevent the TV from turning on the Soundbar. Their explanation focused on why this is happening and then adjust my listening practices. When my head was done spinning, I hit on a different option. I just unplug the Soundbar when I don't want to use it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jeff53404,

      Thank you for taking a moment to review the Samsung HW-C400 Soundbar.

      Try disabling Auto Power Link on your device.

      If your soundbar and Samsung TV are connected by an optical cable, Auto Power Link will turn your soundbar on automatically when you turn on the TV.

      To use Auto Power Link, follow the steps below:

      1) Connect your soundbar to your TV with an optical cable.
      2) Set the soundbar to D.IN mode by pressing Source on the remote or soundbar.
      3) Press and hold the left direction on the direction pad on the remote for more than 5 seconds or until Auto Power Link appears on the soundbar display to activate or deactivate Auto Power Link.

      I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products and really wanted to love this sound bar. The sound quality was good but it wouldn't work when we streamed apps like Netflix and Paramount +. I searched everything I could think of but just couldn't make it work. It sounded great while just watching regular TV. The remote was kind of useless as you could never tell if it was working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Soundbar

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the sound is great! My kids are enjoying it as much as my wife and I.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great what a difference it is to listen to the tv now I can hear it so much better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Good sound. I like it. Not bad. It also looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Samsung Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with Samsung tv and it is easy to program and use, sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound for those barz!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price ots great espically during game day or movie night!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with product fot the price amd easy use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some difficulty pairing up the soundbar with the television. After overcoming that, I was impressed with the soundbar's power and clarity. I have a separate subwoofer, but I don't need to add it on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and very easy to operate and matched to samsung tv remote

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my sound bar it sound nice .it is ready a good sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grest quality (build) and sound. Subwoofer sounds weird soemtimes when the media isnt in a 5.1 or 7.1 format. Makes voices sound robotic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great!! Couldn’t ask for better!! Hook up was fast and easy!! Makes movie watching superior to just the volume from the TV!

    I would recommend this to a friend
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