Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the HW-C400/ZA 2.0 Channel C-Series Soundbar for its sound quality, ease of use, and good bass for its size. Many find the setup process to be simple, and appreciate the sleek design and reasonable price. However, some customers have experienced connectivity issues and difficulties with volume adjustment. Additionally, a few have reported problems with the remote control and noted the absence of a display screen, as well as hard to read indicator lights.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Awesome sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar world highly recommend use it all the time
I would recommend this to a friend - Pros mentioned:Sound quality
Good product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the cost … great clarity and sound
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sonido espectacular 100% recomendado un regalo perfecto
I would recommend this to a friend - Pros mentioned:Ease of use
Great price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just added this to my TV on the Lani since it was hard to hear while in the pool. Easy set up and blends in well. I love that you can hook up wireless.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
average product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It´s good for a small living room, it doest have too much volume for great sound
I would recommend this to a friendBrand response from Samsung
Posted .Hi Damaris,
Thank you for sharing your review of the HW-C400 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Good sound such a small device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smaller Sound bar. Built in woofer provides just enough sound and bass for smaller TV set ups.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Sound Bar for the cabin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good for the price. Easy hook-up. Could use better operating instructions.
I would recommend this to a friend - Cons mentioned:Connectivity
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the things that caught my attention to sound bar can only be used with an audio cable and the new Samsung TV does not have an audio cable plug option only Bluetooth option but otherwise Works nice
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello user257686,
Thank you for sharing your review of the HW-C400 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment, such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products and really wanted to love this sound bar. The sound quality was good but it wouldn't work when we streamed apps like Netflix and Paramount +. I searched everything I could think of but just couldn't make it work. It sounded great while just watching regular TV. The remote was kind of useless as you could never tell if it was working.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar! Sound is way better than my old one.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this out of box soundbar at a discounted price. A week prior I purchased a 75" Samsung, but the speakers were horrible. When I connected the soundbar my television experience changed! The sound from this soundbar is amazing!
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good. Works great for music. Need an app to adjust bass and treble
I would recommend this to a friend - Pros mentioned:Sound quality
Bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great customer service is not , I was disappointed with the advertised price to mount my tv comparing to what the agent attempt to sell. I ended up getting my own person to do this . From $129 that I paid online the customer service try to charge me $249 with the excuse it was weird I had that price. They rather cancel my service than service me since it wasn’t my fault.
I would recommend this to a friend - Pros mentioned:Sound quality
Decent inexpensive soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good soundbar for the price. A significant improvement over any tv speakers and the few times I used it to play music it sounded great. This was an impulse purchase and I ultimately decided to return it and go with something a bit higher end.
I would recommend this to a friend - Pros mentioned:Sound quality
Very easy Setup and good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this sound bar for my grandad. Very easy setup with the Bluetooth. My grandad has hearing issues and even with hearing aids he would have to turn the regular tv speakers all the way up. Now every time i visit him, he always raves about the sound quality and how clearly the sound comes out.
I would recommend this to a friend - Pros mentioned:Sound quality
Not happy with how it interacts with a Samsung TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the sound, the features and the remote. I had two phone calls with Samsung to see if there was a way to prevent the TV from turning on the Soundbar. Their explanation focused on why this is happening and then adjust my listening practices. When my head was done spinning, I hit on a different option. I just unplug the Soundbar when I don't want to use it.
I would recommend this to a friendBrand response from Samsung
Posted .Jeff53404,
Thank you for taking a moment to review the Samsung HW-C400 Soundbar.
Try disabling Auto Power Link on your device.
If your soundbar and Samsung TV are connected by an optical cable, Auto Power Link will turn your soundbar on automatically when you turn on the TV.
To use Auto Power Link, follow the steps below:
1) Connect your soundbar to your TV with an optical cable.
2) Set the soundbar to D.IN mode by pressing Source on the remote or soundbar.
3) Press and hold the left direction on the direction pad on the remote for more than 5 seconds or until Auto Power Link appears on the soundbar display to activate or deactivate Auto Power Link.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is pretty decent and sounds how I hoped it would. The Bluetooth often has trouble auto connecting to my samsung TV so I need to reconfigure audio when I start my TV pretty often.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Noah,
We appreciate you taking a few moments to review the Samsung HW-C400 Soundbar.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Ease of use, Sound quality
Happy in Cincy!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound bar so easy to connect wonderful sound output buying another one for my other tv.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome on a budget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was the perfect upgrade I needed for my TV, sounds amazing for a good price
I would recommend this to a friend - Pros mentioned:Size, Sound quality
great sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great sound. Perfect for my living room. It is a good size. Fits anywhere
I would recommend this to a friend