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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.3 out of 5 stars with 1114 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the HW-C400/ZA 2.0 Channel C-Series Soundbar for its impressive sound quality, ease of use, and sleek design. The soundbar is also appreciated for its bass, convenient size, and simple setup process. However, some customers have expressed concerns regarding volume adjustments, connectivity issues, and the functionality of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,114 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass and sound quality definitely would get again more for a small room fit

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Pretty good sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good just hard to use the remote and has decent bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my new tv. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cranked up to 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amplifies the sound of our Smart TV very well. But be careful with the volume otherwise you will burst your eardrums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, excellent product perfectly suited to my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOUNDBAR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GREAT SOUND IT ACTUALLY SOUNDS LIKE YOUR IN THE MOVIES

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar. Works great with my tv. No issues, easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar! The sound is rich and full without being to overpowering. Perfect for my purpose of using in the bedroom. Very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boom boom pop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for my needs! Easy set up, and overall happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound for a mild price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit sounds 10x times better than TV speakers for a small price for the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 4 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Easy to set up. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!!! Easy to set-up! Quality was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice soundbar for the money. Not the best but definitely better than TV speakers and that's from someone who wears hearing aids.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great also it very useful I love the soundbar it like a movie theater when u play on ur television

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very user unfriendly. It also does not produce the loudness the description suggests. I would have returned it for a refund but previous experiences with Best Buy returns has not been good....large restocking fee.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello user403486,

      Thank you for taking a moment to review the Samsung HW-C400 Soundbar. We value your feedback and will share it with our teams.

      You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.

      By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.

      Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.

      Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      Should you ever decide to give Samsung audio products another try and have questions or need or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our Live Chat with an agent, as well as manuals, software, and warranty information, can be found at the “Support” link on our website. Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Varmint

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound for the price. Works well with my desktop setup!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar vastly improves the sound over just built in tv speakers. The size is great for my apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice sound great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely has fit my needs. Good sound to be able to hear very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Highly recommend for anyone on a budget.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Not bad, but puzzling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this speaker. The issue for me was the mounting holes are on the bottom of the speaker, so both the sound and the unit controls are facing the floor. Is it meant to hang above one's head? My husband could not use the remote. It has an unfamiliar touch, the buttons are not what he is used to.

    No, I would not recommend this to a friend