Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the HW-C400/ZA 2.0 Channel C-Series Soundbar for its sound quality, ease of use, and good bass for its size. Many find the setup process to be simple, and appreciate the sleek design and reasonable price. However, some customers have experienced connectivity issues and difficulties with volume adjustment. Additionally, a few have reported problems with the remote control and noted the absence of a display screen, as well as hard to read indicator lights.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good quality for 2 weeks, then had issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had soundbar for about 2 weeks. Sound quality was good for first 2 weeks, filling the room and providing bass and volume. After 2 weeks, it started failing to produce audio although it says it's connected. Tried re-pairing it, resetting it, etc. to no avail. Checked the return period and it wasn't returnable after only 2 weeks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello sportsdemon110,
Thank you for purchasing the Samsung HW-C400 Soundbar and sharing your review. This is definitely not the product experience we want for you.
So that we can better assist you, please reach out to Samsung Support via:
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
We hope to hear from you and to make this right.
~Samsung Solutions
Easy setup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality sound and easiest setup then someoftheothers...
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for a great price! Really love the sound and bass
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Perfect Match of Performance and Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, great sound quality, with the right price.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound, easy to set up! My teenager did all the set up and it was done in a snap.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great Small Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small size yet great sound. The toggles on the remote are easy to use.
I would recommend this to a friend - Pros mentioned:Sound quality
Good Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with our Samsung 55" TV using the bracket. Nice sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound, Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar! The sound is rich and full without being to overpowering. Perfect for my purpose of using in the bedroom. Very pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar for pops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little sound at. Great price. I bought this for my elderly dad, he needs the extra sound boost.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, just what I was looking for. Easy to set up and good sound quality for a small unit.
I would recommend this to a friend - Pros mentioned:Sound quality
Great things!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and compatibility with almost all kind of TVs. I have bought this to gift my friend and she is really enjoying it. She feels like watching tv in home theater.
I would recommend this to a friend - Pros mentioned:Sound quality
Cranked up to 11
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amplifies the sound of our Smart TV very well. But be careful with the volume otherwise you will burst your eardrums.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for the money,good rich bass im surprised that it wasnt more money
I would recommend this to a friend - Pros mentioned:Sound quality
Terrific simple sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful basic sound bar for the price. Highly recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Nice soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for the price. Sound is great and connects quick.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok sound but no hdmi hookup just optical and bluetooth.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Simracer,
Thank you for sharing your review of the HW-C400 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment, such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound qualityCons mentioned:Indicator lights
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good, much better than the tv's. Huge downfall is that all of the indicator lights are on top of it so you can't see any of them. I suppose you could hang the soundbar in front of a projector screen, then you'd see them
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Quin,
Thank you for sharing your review of the HW-C400 Soundbar. Your thoughts are very important to us and they will be shared among our internal product teams.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed two, one inside and one outside. Was not overly impressed with the overall sound on each. Certainly failed to meet my expectations.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Samsung soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great also it very useful I love the soundbar it like a movie theater when u play on ur television
I would recommend this to a friend - Pros mentioned:Sound quality
Connects seamlessly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems with my previous soundbar not being able to connect to my new tv wirelessly. This one connected without issue and sounds amazing.
I would recommend this to a friend