Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and great sound performance from this product
I would recommend this to a friend Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. I am not technically used to doing this alone. I am 70 years old.
I would recommend this to a friend- Pros mentioned:Sound quality
Great Entry Level Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This piece of equipment is a marvel. Excellent sound to watch movies with decent sound effects
I would recommend this to a friend - Pros mentioned:Sound quality
The Soundbar Is Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound! The Samsung Soundbar Is Everything I Expected. Gives My Games, Movies & Music Such A Boost
I would recommend this to a friend - Pros mentioned:Sound quality
Bigger isn't necessarily better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable sound for a small soundbar without a woofer. I can say that when used with our newer Samsung TV, the sound was amazing. When we used it with an older Toshiba TV, not exactly as impressive, but it still had very good sound quality. Recommend to all.
I would recommend this to a friend - Pros mentioned:Sound quality
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound for the money. It fills the room with ease. Extremely easy setup, if you know how to sync Bluetooth you're set.
I would recommend this to a friend Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Bought this as a gift for my husband for his birthday!
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung Q series sound bar one of the best that yo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enhance your audio with a fantastic sound bar the sound on the normal TV set is good but far from being excellent with a Samsung sound bar it integrates seamlessly with the Samsung TV. What a pleasure to listen to now.
I would recommend this to a friend Easy to find
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the easy to find it on the app. Loved the price & easy of picking it up
I would recommend this to a friend- Cons mentioned:Connectivity
Reviewed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only seems to work when streaming not when tv is switched to cable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Funeralgirl,
I’m very sorry for the difficulties you’ve experienced with your HE C400 Soundbar. We completely understand your frustrations, and we are here to help.
The HW-C400 features two ways to connect to a TV; digital optical audio and Bluetooth wireless audio technology. If your TV is compatible with one of these two audio connections, you should have no issue connecting the soundbar to your TV. Follow the steps below to connect the soundbar to your TV via one of the two available connections:
An optical cable is a great way to connect your soundbar to your TV and the method we recommend using for the HW-C400. With optical, you can also connect your devices (cable boxes, video game systems, and Blu-ray players) to the TV, and have the sound output from the TV to the soundbar.
1. With the TV and soundbar turned on, connect one end of a digital optical cable to the OPTICAL OUT port on the TV.
2. Then, connect the other end to the DIGITAL AUDIO IN (OPTICAL) port on the soundbar.
3. Press Source on the remote or soundbar, and then set the soundbar to the D.IN. setting.
4. Finally, on the TV, you need to set the speaker output to external speakers.
The TV's sound will now play from the soundbar.
Your soundbar is also compatible with a Bluetooth connection to the TV. To connect the soundbar wirelessly, follow the steps below:
1) Press the PAIR button on the remote to enter BT PAIRING mode. You can also press the SOURCE button on the top panel and then select BT. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record. If BT READY appears, press and hold the SOURCE button on the top panel of the Soundbar for more than 5 seconds to display BT PAIRING.
2) Select the Bluetooth sound mode on your TV (See your TV's user manual for assistance)
3) Select “[AV] Samsung Soundbar Series” from the list on the TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection.
When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
You should now hear TV sound from the Soundbar. Once you have connected your soundbar for the first time, use the “BT READY” mode to reconnect.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Samsung soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a samsung tv. Made perfect sense to ad an samsung sounbar. Made matching up with bluetooth almost to easy. Great sound and easy applacation make this a good buy.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound quality good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound clear and very good, rated 4 stars little no bass
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a good sound system to fit my bedroom and stumbled on this soundbar. Lovely crisp audio sound and subwoofer. Fits perfectly on my beds headboard just the way i lkke it.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. The process of ordering online and picking up was flawless. Even on Black Friday.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He loves the quality sounds perfect for our room. Sound quality is great and everything is perfect
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful system sounds amazing will put one in every room
I would recommend this to a friend - Pros mentioned:Sound quality
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the speaker, it actually brings that sound I was looking for when watching action movies!
I would recommend this to a friend - Pros mentioned:Ease of use
Awsome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps with the volume and very convenient the ease to hook it up
I would recommend this to a friend - Pros mentioned:Ease of use
Great product for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted something that was easy to set up and didn’t take up a lot of space to boost the sound of my new Samsung TV and this product is working perfectly for what I wanted.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is pretty good for the price especially if you have a tv where the audio is not too great
I would recommend this to a friend