Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Easy Set Up For My Outdoor TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great! I bought this to replace an 8 year old setup and it was so much easier than my prior equipment.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great soundbar The sound affects are unreal You can’t go wrong with this sound bar.
I would recommend this to a friend - Pros mentioned:Sound quality
Good quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sounds just not compatible with all monitors
I would recommend this to a friend - Pros mentioned:Bass
Great Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little worried about the built in subwoofer and wow definitely a great buy most definitely recommend!
I would recommend this to a friend - Pros mentioned:Sound quality
Nice basic soundbar w/o Sub.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice basic soundbar for the price. Using it for an outdoor TV, it made a huge difference from the TV speaker.
I would recommend this to a friend - Pros mentioned:Ease of use
JohnH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Simple to use. I would recommend if looking for good value.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing new sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound bar, excellent sound quality, perfect if your looking for a nice and affordable option of a soundbar
I would recommend this to a friend - Pros mentioned:Sound quality
Samsound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound Good speaker Excellent performance
I would recommend this to a friend - Pros mentioned:Sound quality
A myst buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable sound east to hookup since buying tjis ive purchased one for every room
I would recommend this to a friend Great soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is really nice! I will say though I was surprised that my tv did not have an aux input, so the bluetooth function is really nice and cuts out on the cables.
I would recommend this to a friend- Pros mentioned:Sound quality
Amazing sound, great price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this speaker soo much, I bought one for every TV. The sound quality is phenomenal and it has no issues connecting and staying connected when using Bluetooth. Transitions seamlessly between devices. A great buy!
I would recommend this to a friend - Pros mentioned:Sound quality
great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great speaker for the price works well over time and is a really great purchase
I would recommend this to a friendBrand response from Samsung
Posted .Hi Harrison,
Thank you for sharing your review of the HW-C400 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Bluetooth Feature is a Welcome Benefit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a gift. My son, the recipient, likes that he can use the Bluetooth capabilities of his TV and his sound bar to eliminate another cable.
I would recommend this to a friend- Pros mentioned:Sound quality
Excellent for the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for a good quality soundbar with not too many bells and whistles this is the one for you. Got for my dad for Christmas and he absolutely loves it. Gives a truly surround sound experience for very little money.
I would recommend this to a friend - Cons mentioned:Volume
Sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions very basic. No information on what sound quality to expect from different controls or how the may work with your TV. No real input on how it should work with or without TV remote. Volume controls slow functioning and no gradient tone control..either treble or bass just on or off. Barely worth the sale price of $89 much less what full price would have been.. Not much better than the TV speakers except that you can increase the volume to higher levels. No on/off indicator light on unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MichaelD,
Thank you for sharing your thoughts regarding the HW-C400 Soundbar. I am sorry to see that you are not happy with your Soundbar purchase.
We appreciate your feedback regarding the manual included with your soundbar. To assist you in the functions and settings of your new soundbar, you can download the full user manual directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-C400 under Standard.
The full manual will show you how to properly use the provided Soundbar remote to adjust the settings of your Soundbar. This includes the ability to adjust the Treble or Bass using the TONE CONTROL button. When you press the button it switch between BASS and TREBLE. When you want to increase/decrease the amount of each use the UP/DOWN buttons on your Soundbar remote to adjust between -6 to +6.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great Value!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this soundbar. Great price and it has a really good sound for a bar without a seperate woofer. Best sound when used with optical connection.
I would recommend this to a friend - Pros mentioned:Sound quality
Pretty good soundbar for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is pretty solid for the price if you’re looking for a budget soundbar
I would recommend this to a friend - Pros mentioned:Sound quality
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I would recommend this to anyone who is looking for surround sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound System!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system. It is light weight and blends well with any decor. I have high ceilings and this device makes a huge difference while listening to music or just watching TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung - HW-C400/ZA 2.0
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Soundbar with Built-in-Woofer Perfect sound
I would recommend this to a friend